Driving customer engagement through the metaverse This week, Hong Kong International Airport (HKIA) and JCDecaux Transport Hong Kong announced the launch of the HKIA Metaverse. Composed of three Metaverse Airport scenes, visitors can explore the Departure Hall,...
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Changi Airport enters the metaverse
Changi Airport enters the metaverse Changi Airport Group (CAG) has announced its metaverse "debut" with an immersive experience called ChangiVerse. Transporting the physical airport into a digital space, people are encouraged to "experience the magic of Changi...
How Emirates is Capitalising on The Metaverse
How Emirates is Capitalising on The Metaverse In anticipation of the Dubai Metaverse Assembly, a previous article explored examples of how the metaverse is used in aviation. One of the exciting announcements made at the assembly was Emirates’ plan to train...
How Is The Metaverse Being Used In Aviation?
How Is The Metaverse Being Used In Aviation? The inaugural Dubai Metaverse Assembly takes place on 28th and 29th September 2022. Expecting to bring together over 300 regional and international experts, the potential applications of the metaverse will be...
What will air travel look like in the metaverse?
In a famous interview in 1995, Bill Gates explained the Internet to Dave Letterman, the host of a TV show. Letterman argued that he could listen to the news on the radio and wasn’t sure why would someone need the Internet. Today, we can listen to the radio on the...
Flybondi issues every ticket as an NFT to increase flexibility for passengers
Flybondi issues every ticket as an NFT to increase flexibility for passengers This week, Argentinian low-cost airline, Flybondi announced they have taken the next step with TravelX, to offer all tickets as non-fungible tokens (NFTs). This makes them the first...
How Etihad are using NFTs
How Etihad are using NFTs This month, Etihad launched its second non-fungible token (NFT) collection. The "ultra-exclusive 300-piece NFT collection" mirroring the Boeing 787 Dreamliner associated with the Mission Impossible franchise. Although eye-catching, the...
Vueling to become the first LCC in Europe to accept NFTs as payment alternative
Vueling to become the first LCC in Europe to accept NFTs as payment alternative Last week, Spanish low-cost airline Vueling and cryptocurrency buying and selling platform Criptan announced their partnership. The pair are working together to enable Vueling to...
Dr Nejib Ben-Khedher, Head of Emirates Skywards: Leveraging technology to optimise airline loyalty programmes
Dr Nejib Ben-Khedher, Head of Emirates Skywards: Leveraging technology to optimise airline loyalty programmes Dr Nejib Ben-Khedher will be at the World Aviation Festival in September, exploring how Skywards redefines the loyalty landscape and participating in a...
Loyalty, gamification, and NFTs: Lufthansa Innovation Hub
At the end of the August, Lufthansa Innovation Hub went live with a unique loyalty experience in partnership with Miles & More. Available through the Uptrip app, Lufthansa Group Airlines passengers can collect trading cards, completing collections to redeem...
Agility culture, digital strategy, and consumer insights. An interview with Dr Andy Luk, Head of Digital Transformation and Insights, HK Express
Agility culture, digital strategy, and consumer insights. An interview with Dr Andy Luk, Head of Digital Transformation and Insights, HK Express In advance of Aviation Festival Asia, Dr Andy Luk, Head of Digital Transformation and Insights, HK Express talked...
Fifty years on, how different will travel really be? easyJet 2070: The future of travel report
Fifty years on, how different will travel really be? easyJet 2070: The future of travel report easyJet 2070: The future of travel report outlines a set of predictions for what travel might look fifty years from now. Many of the ideas like space-based holidays...
Changi “reshapes the work experience for business travellers” with new partnership
Changi "reshapes the work experience for business travellers" with new partnership Since the pandemic, traditional understandings of business travel have undergone a transition. This is not to say that business travel has disappeared in its entirety; however,...
Keynote CEO panel: As airports rescale following the pandemic, how can they rebuild to a smarter future whilst prioritising innovation and sustainability?
Keynote CEO panel: As airports rescale following the pandemic, how can they rebuild to a smarter future whilst prioritising innovation and sustainability? This 45-minute panel was hosted at the World Aviation Festival in October. Moderated by BBC Journalist Ben...
Changi’s airside 5G experiment
Changi's airside 5G experiment Singtel, together with the Civil Aviation Authority of Singapore (CAAS) launched a 5G Aviation Testbed at Changi Airport Terminal 3’s airside. The trial will see companies leverage 5G tech, implementing new solutions and elevating...
Holograms, hyper-reality, and AI enabled AR experiences: Emirates Group demonstrates their forward thinking mindset when it comes to innovative technology.
Holograms, hyper-reality, and AI enabled AR experiences: Emirates Group demonstrates their forward thinking mindset when it comes to innovative technology. Emirates Group is offering a glimpse at the future of aviation technology with the new Innovation Majlis...
How Emirates is reimagining retail
How Emirates is reimagining retail Emirates is well known for its luxury and excellent hospitality on board. Now, the airline is developing another aspect of its customer experience: retail. Yesterday, on 28 November, Emirates officially opened its ‘Emirates...
“Terminal in a Garden,” the airport terminal built on the key pillars of Technology and Sustainability. An interview with Hari Marar, MD & CEO, Bangalore International Airport Limited (BIAL)
“Terminal in a Garden,” the airport terminal built on the key pillars of Technology and Sustainability. An interview with Hari Marar, MD & CEO, Bangalore International Airport Limited (BIAL) Prior to Aviation Festival Asia, Hari Marar, MD & CEO,...
“What Are You Looking Forward to at This Year’s World Aviation Festival?”
"What Are You Looking Forward to at This Year's World Aviation Festival?" In advance of the upcoming World Aviation Festival, I had a chat with a few of the experts who will be moderating our sessions. I was joined online by Paul van Alfen, Harald Deprosse, Jerry...
Extended reality (XR) in aviation
Extended reality (XR) in aviation Apple recently debuted the Apple Vision Pro, "a revolutionary spatial computer that seamlessly blends digital content with the physical world." The headset combines augmented reality (AR) and virtual reality (VR) capabilities...
