Digital Transformation

United leverages iPhone feature to provide passengers real-time access to flight details on their lock screen
United leverages iPhone feature to provide passengers real-time access to flight details on their lock screen How many times have you been running through a busy airport, desperately looking for a screen to inform you which gate to rush to, only to find out...

Air New Zealand expands in app baggage tracking
Air New Zealand expands in app baggage tracking Following a successful pilot programme in April, Air New Zealand is expanding its in app baggage tracking feature. The test run will now be available to 25 per cent of app users travelling domestically and five...

Unlocking apps as powerful travel tools
Unlocking apps as powerful travel tools Technology in aviation apps has advanced in recent years, transforming mobile devices into powerful tools and transferring agency to passengers. Initially, COVID-19 dealt a blow to the industry's app evolution. In April...

Emirates phases out paper boarding passes in latest digital push
Emirates phases out paper boarding passes in latest digital push As of today, Emirates will require most passengers departing from Dubai to swap their printed boarding pass for a mobile one. The Dubai based carrier described this as "taking a step forward in...

World Aviation Festival 2023 – Managing the evolving landscape of challenges in the aviation industry. A closer look at the agenda release.
World Aviation Festival 2023 - Managing the evolving landscape of challenges in the aviation industry. A closer look at the agenda release. The aviation industry plays a critical role in contemporary society. It connects people and places, drives economic...

Changi Airport enters the metaverse
Changi Airport enters the metaverse Changi Airport Group (CAG) has announced its metaverse "debut" with an immersive experience called ChangiVerse. Transporting the physical airport into a digital space, people are encouraged to "experience the magic of Changi...

Interview with Kenny Chang, EVP & CMO, Korean Air – Marketing, culture, and technology
Interview with Kenny Chang, EVP & CMO, Korean Air - Marketing, culture, and technology At Aviation Festival Asia 28th Feb - 1 March 2023, Kenny Chang joined for an interview exploring marketing, culture, and technology looking at both Korean Air and the...

Interview with Olivia Chang, CIO, Plaza Premium Group – Creating a seamless experience
Interview with Olivia Chang, CIO, Plaza Premium Group - Creating a seamless experience At Aviation Festival Asia, Olivia Chang, CIO, Plaza Premium Group joined for an interview. In ten-minutes, the discussion covered technologies enabling a seamless experience,...

Interview with Con Korfiatis CEO of flyadeal – Creating a digital-first airline
Interview with Con Korfiatis CEO of flyadeal - Creating a digital-first airline At Aviation Festival Asia, Con Korfiatis CEO of flyadeal talked through the dynamics of being a digital-first airline. flyadeal is a Saudi Arabian low-cost airline based at King...

Tony Fernandes, CEO Capital A – Keynote interview, “I think if you don’t use it, you’ll regret it.”
Tony Fernandes, CEO Capital A - Keynote interview, "I think if you don't use it, you'll regret it." In a 20-minute keynote interview at Aviation Festival Asia, Capital A CEO Tony Fernandes discussed technology, data, and what it means to be digital. During the...

Interview with Mike Szucs, CEO of Cebu Pacific Air – Digitalisation and growth
Interview with Mike Szucs, CEO of Cebu Pacific Air - Digitalisation and growth At Aviation Festival Asia Mike Szucs, CEO of Cebu Pacific Air joined for an interview, during which we followed up on our conversation from the end of 2022 and explored some new...

ChatGPT vs Google Bard
ChatGPT vs Google Bard ChatGPT has got everybody talking. It was many people's first experience with generative artificial intelligence (AI), shedding light on the possibilities of fully leveraging this technology at a wide scale. Generative AI is "a type of...

Interview with Neetan Chopra, Chief Digital and Information Officer, IndiGo. Navigating the digital landscape – ChatGPT, staying competitive with other industries, and impactful trends
Interview with Neetan Chopra, Chief Digital and Information Officer, IndiGo. Navigating the digital landscape - ChatGPT, staying competitive with other industries, and impactful trends In this ten-minute interview with Neetan Chopra, IndiGo the Chief Digital...

American Airlines’ NDC transition and the distribution evolution
American Airlines' NDC transition and the distribution evolution American Airlines has announced they will move forward with their controversial plan and begin to "offer [their] best available third-party public channel content only through New Distribution...

Interview with Jeff Pan, Chief Product Officer, AirAsia Teleport – ChatGPT, future trends, and start ups
Interview with Jeff Pan, Chief Product Officer, AirAsia Teleport - ChatGPT, future trends, and start ups Jeff Pan, Chief Product Officer, AirAsia Teleport joined for a five-minute interview discussing the geography of start ups, tech's evolving position within...

Interview with Chai Eamsiri, CEO THAI Airways – Embracing digital
Interview with Chai Eamsiri, CEO THAI Airways - Embracing digital This short interview with Chai Eamsiri, explores THAI Airways' evolving relationship with digitisation. In line with their rehabilitation plan, the airline has shifted their approach, positioning...

Interview with Aldric Chau, General Manager Digital, Cathay Pacific Airways Limited – Generative AI, data science, and tech trends
Interview with Aldric Chau, General Manager Digital, Cathay Pacific Airways Limited - Generative AI, data science, and tech trends In this insightful interview with Aldric Chau, General Manager Digital, Cathay Pacific Airways Limited, the conversation explores...

ZeroAvia and Fortum partner to develop hydrogen production
ZeroAvia and Fortum partner to develop hydrogen production This week, ZeroAvia signed a Memorandum of Understanding (MoU) with Fortum, one of Europe's cleanest energy producers, focusing primarily on the Nordic region. The Nordic countries consist of some of...

Efficient passport checks with Digital Travel Credentials (DTC). “The world’s first transatlantic DTC pilot.”
Efficient passport checks with Digital Travel Credentials (DTC). "The world's first transatlantic DTC pilot." Last week, it was announced a Dutch consortium chose IDEMIA, an identity technology company, as the tech provider for the "world's first transatlantic...

Interview with Sumesh Patel, APAC President, SITA – Megatrends, collaboration, and Gen Z
Interview with Sumesh Patel, APAC President, SITA - Megatrends, collaboration, and Gen Z Sumesh Patel is responsible for developing and driving the strategic direction of SITA in the Asia Pacific region. In this five-minute interview, Sumesh highlights the ways...