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Delays and cancellations are getting worse – airlines must embrace a more

‘Chaos’, ‘shame’, ‘misery’. On the morning of Tuesday 29th August, there wasn’t a single national news outlet –...

Modern data strategy – Elevating the airport and airline industry

In today's digital age, data is the lifeblood of innovation. The airport and airline industry, with its intricate...

Embracing the Tech Future Of The Airline Business In Three Charts

The world of aviation has always been about movement, connection, and evolution. As Lisbon's skies get ready to...

OAG The Airline Tech Transition: A Journey Towards “Travel Done Right”

As we usher in a new era of technological advancements, the airline industry is in the throes of...

The growing cost of doing nothing in airline digital retailing

As many airlines and most system providers either have implemented a solution or have a plan towards digital...

AI in aviation with Glenn Morgan

"The aviation industry is a key area where AI can play a really significant factor. It goes from...

Multimodal Travel: Aviation Needs to Think Beyond the Flight

The future of aviation has always seemed like a distant one. But the future we look to today...

Changi to introduce passport-free immigration clearance

Yesterday, the Immigration (Amendment) Bill was passed to allow for end-to-end biometric clearance at the airport and checkpoints...

AI that “gives you back time.” Maximising predictive data with FlightAware

The industry's become really good at using that data and those tools at optimization on days where things...

Offers & Orders; Customer-centric, modern digital retailing as a bridge between today

Offers & Orders is not a new topic within the wider travel industry; but it is an entirely...

Industry trends and event insights with Sinead Finn

Sinead Finn, Founder, affinnity joined for a brief discussion in preparation for the World Aviation Festival. The conversation...

Reducing disruption with climate resilience: Extreme weather

Reducing disruption with climate resilience: Extreme weather   SITA recently published an article on leveraging technology for climate...

Airports: The emerging landscape, tech, and innovation with NEC Corporation of America

"Those types of capabilities where it impacts the passenger's experience greatly provides a negative context to what used...

The future era of technology-driven smart airports

To keep pace with the ever-increasing needs and demands, airports worldwide are constantly evolving. With air travel on...

From physical passport to Digital Travel Credential (DTC)

As digital boarding passes and travel documents increasingly become the norm, how long will it be until the...

New generation AODBs: The key to airport digitisation

With the current landscape increasingly focused on digitization, AODB solutions sit at the backbone of modern airport operations...

Aviation 2030: AI flight scheduling

Can low-cost-carriers squeeze more flights into their already packed schedules? Computer says yes. Flight schedules are probably airlines’...

Loyalty, gamification, and NFTs: Lufthansa Innovation Hub

At the end of the August, Lufthansa Innovation Hub went live with a unique loyalty experience in partnership...

The UK hydrogen alliance: Accelerating decarbonisation

The aviation industry connects people, boosts economies, and fosters international collaboration. To enable its long term benefits to...

Retail: Emerging trends, innovation, and key themes with Ann Cederhall

As the industry's landscape evolves, innovation is key. At World Aviation Festival, Ann Cederhall, Consultant at LeapShift will...

Investing in aviation’s identity-first future

The most crucial identity industries, defined by FindBiometrics and Acuity Market Intelligence are: financial services, government services, healthcare...

Twelve takeaways from SITA’s 2023 Passenger IT Insights report

"Travelers are telling the industry loud and clear: the more they are subjected to clunky and inefficient processes...

Sustainability and innovation at Abu Dhabi International Airport’s Terminal A

In two months, Abu Dhabi International Airport will welcome travellers to its new state-of-the-art terminal: Terminal A. Highlighting...

Generative AI as a decision maker in revenue management

Artificial Intelligence. It is hard to dispute that the future lies with AI, but are airlines doing everything...

Approaching the business case for the Order Transformation

Within the airline IT and commercial departments, everyone is talking about the Order Transformation, or the airline’s digital...

With the rise of ancillaries, seat blocking is taking centre stage

In an era marked by dynamic shifts in the aviation industry, ancillaries have emerged as a pivotal driver...

Who should foot the £100m bill from last week’s ATC failure?

Last week's ATC failure caused widespread chaos with over a quarter of UK flights cancelled, causing disruption for...

Is Aviation in the mood for a Festival?

In an industry as dynamic and transformational as aviation, the notion of a "festival" might seem frivolous. After...

BLR Terminal 2 reschedules international operations to 12th September

Originally intended to commence on August 31st, Kempegowda International Airport Bengaluru's (BLR Airport) Terminal 2 (T2) is now...

IATA on Schiphol flight cuts: “Rushing this process could result in retaliatory

The International Air Transport Association (IATA) has spoken out about the controversial Schiphol flight cuts arguing they must...

Elevating aviation’s sustainability: Unlocking the five steps for high-integrity climate action budgets

In an era where environmental consciousness is paramount, industries worldwide are stepping up to address climate change. For...

Are banks really an ally of airlines in co-brand credit card offerings?

Do banks really care about a customer who is loyal to an airline brand and intends to strengthen...

The top ancillary products according to airBaltic

Defined as "revenue beyond the sale of tickets that is generated by direct sales to passengers, or indirectly...

Passport verification: An airport bottleneck or a digital, offsite self-service?

"We’re investing in technology that takes processes traditionally only available at an airport and makes them possible from...

Empowering successful payments with Vueling Airlines

Charlotte Dumesnil, Director of Sales, Distribution and Alliances at Vueling Airlines will be speaking at World Aviation Festival...

What should the industry take away from UK flight chaos?

Travel disruption is predicted to last for days after more than a quarter of UK flights were cancelled...

What value can airports and airlines gain by investing in biometrics?

Airlines and airports want to simplify and automate processes as much as possible to deliver superior passenger experiences...

The alarming state of airline innovation: A summary of LIH’s report 

"The patent landscape within any industry serves as a robust measure of its dynamism." In a quest for...

Using AI to Boost NDC Adoption Across the Aviation Industry

Among the numerous technical challenges facing the aviation industry, two stand out as both critical and urgent: the...

Four reasons the aviation industry must take cybersecurity seriously

The aviation industry has been propelled forwards by the digital transformation, bringing about efficient operations for airports, a...

Major milestone in pandemic recovery: DXB passenger traffic

Dubai International (DXB), the city's main airport has reported its passenger traffic in the first half of the...

Volaris becomes latest airline to embrace NFTs

Ultra-low-cost carrier Volaris is the latest airline to experiment with Non-Fungible Tokens (NFTs). The Mexican carrier is launching...

Leveraging AI to revolutionise the business travel booking experience

With speculation around AI dominating discussions around the industry's future in the past year, we have now seen...

Enhancing Cairo International Airport’s position: Changi Airports International (CAI) signs two agreements

Enhancing Cairo International Airport's position: Changi Airports International (CAI) signs two agreements with Cairo Airport Company   On...

Turning the cabin into a viewing lounge with IFE

Turning the cabin into a viewing lounge with IFE: FIFA Women's World Cup 2023   This Sunday, the...

DOH spearheads global collaboration effort leveraging the power of data

DOH spearheads global collaboration effort leveraging the power of data   Appreciating the the dual importance of cooperation...

Unlocking flexible bookings with Air Canada’s new partnership

Unlocking flexible bookings with Air Canada's new partnership   In the wake of the pandemic travellers value flexibility...

Business travel in the wake of the pandemic: Insights from GBTA’s Annual

Business travel in the wake of the pandemic: Insights from GBTA's Annual Forecast   Some studies suggested up...

Changi “reshapes the work experience for business travellers” with new partnership

Changi "reshapes the work experience for business travellers" with new partnership   Since the pandemic, traditional understandings of...

Tension in the NDC journey: Complaint filed against American

Tension in the NDC journey: Complaint filed against American   The American Society of Travel Advisors (ASTA) filed...

Look-to-book: the (old) new evil

Look-to-book: the (old) new evil   Since the creation of NDC, airlines have been offering access to their...

How Etihad are using NFTs

How Etihad are using NFTs   This month, Etihad launched its second non-fungible token (NFT) collection. The "ultra-exclusive...

American Airlines: Using AI and data to reduce contrail formation by 54%

American Airlines: Using AI and data to reduce contrail formation by 54%   Yesterday, American Airlines announced findings...

A summary of the Evolution of Airports report

A summary of the Evolution of Airports report   "Airports Council International (ACI) World predicts an average annual...

easyJet: Combatting the talent shortage by rectifying gender stereotypes

easyJet: Combatting the talent shortage by rectifying gender stereotypes   Aviation is struggling to attract young talent to...

Changi’s airside 5G experiment

Changi's airside 5G experiment   Singtel, together with the Civil Aviation Authority of Singapore (CAAS) launched a 5G...

Tech, collaboration, and evolution with the Director General at ACI World

Tech, collaboration, and evolution with the Director General at ACI World   In September, Luis Felipe De Oliveira...

DOH wayfinding taps into convenience of mobile devices 

DOH wayfinding taps into convenience of mobile devices   Hamad International Airport (DOH) is using QR codes distributed...

AIoT: SITA and Envision Digital’s new partnership 

AIoT: SITA and Envision Digital's new partnership   SITA and Envision Digital, a Singapore-headquartered global net zero partner...

An overview of the industry’s global recovery

An overview of the industry's global recovery   Before the pandemic, the Travel and Tourism industry accounted for...

VINCI Airports paves the way for sustainable growth 

VINCI Airports paves the way for sustainable growth   The world's leading private airport operator, VINCI Airports has...

Unpacking United Airlines’ NDC plans

Unpacking United Airlines' NDC plans   United Airlines are planning to remove Basic Economy fares for domestic US...

Riyadh Air has eyes on the future: Talent, technology, and sustainability

Riyadh Air has eyes on the future: Talent, technology, and sustainability   Having only established itself as an...

Olivier Krueger, CMO Lufthansa Group – “Differentiating from old school marketing.”

Olivier Krueger, CMO Lufthansa Group - "Differentiating from old school marketing."   Olivier Krueger, Chief Marketing Officer (CMO)...

Can passengers expect a GenAI revolution?

GenAI, the inflection point   The topic of artificial intelligence (AI) has been on the table for several...

SITA and Indicio accelerate DTC development

SITA and Indicio accelerate DTC development   Today, Indicio, the market leader in open-source verifiable data tech and...

Singapore Airlines is tackling baggage hassle for its passengers

Singapore Airlines is tackling baggage hassle for its passengers   The world's most awarded airline is renowned for...

Air France-KLM makes paying with points frictionless

Air France-KLM makes paying with points frictionless   Air France-KLM has partnered with Pointspay to launch a "first-of-its-kind...

Lisa Eyamie, Director of Digital Roadmap and Innovation at WestJet: Avoiding “innovation for

Lisa Eyamie, Director of Digital Roadmap and Innovation at WestJet: Avoiding "innovation for the sake of innovation."  ...

 Relying on psychology to avoid cultural clash in human interactions   

Relying on psychology to avoid cultural clash in human interactions   It isn’t uncommon to experience glitches or...

The Future is Calling: Top value drivers to gradually kickstart your airline’s

The Future is Calling: Top value drivers to gradually kickstart your airline’s transition to Offers & Orders today...

British Airways’ new digital wayfinding tool

British Airways trials new digital wayfinding tool   The airport can can be a stressful experience, especially when...

Is Ecojet “the biggest revolution in the aviation industry since the invention

Is Ecojet “the biggest revolution in the aviation industry since the invention of the jet engine?"   With...

Dr Nejib Ben-Khedher, Head of Emirates Skywards: Leveraging technology to optimise airline

Dr Nejib Ben-Khedher, Head of Emirates Skywards: Leveraging technology to optimise airline loyalty programmes   Dr Nejib Ben-Khedher...

One ID and its benefits

One ID and its benefits   The International Air Transport Association (IATA) has been driving the development of...

Tara Mulrooney, Chief Technology Officer and Vice President of Innovation at Edmonton

Tara Mulrooney, Chief Technology Officer and Vice President of Innovation at Edmonton International Airport - "The airport's complex...

Google improves credibility of Google Flights emission estimates with ICCT partnership

Google improves credibility of Google Flights emission estimates with ICCT partnership   The International Council on Clean Transportation...

Driving customer engagement through the metaverse

Driving customer engagement through the metaverse   This week, Hong Kong International Airport (HKIA) and JCDecaux Transport Hong...

Holograms, hyper-reality, and AI enabled AR experiences: Emirates Group demonstrates their forward

Holograms, hyper-reality, and AI enabled AR experiences: Emirates Group demonstrates their forward thinking mindset when it comes to...

Interview with Mauro Oretti, Head of Operations, SkyTeam. The Sustainable Flight Challenge:

Interview with Mauro Oretti, Head of Operations, SkyTeam. The Sustainable Flight Challenge: Producing tangible results.   This year...

How American Airlines uses technology to manage summer storms 

How American Airlines uses technology to manage summer storms   The end of June saw another week of...

Working towards a Gold Standard of Airline NDC API Onboarding

Working towards a Gold Standard of Airline NDC API Onboarding   Current status Airlines have been onboarding agencies...

The sustainability benefits of JAL’s “Any Wear, Anywhere”

The sustainability benefits of JAL's "Any Wear, Anywhere"   With sustainability high on the agenda, Japan Airlines (JAL)...

A busy summer ahead

A busy summer ahead   Preliminary findings from SITA's latest report, 2023 SITA Passenger IT Insights indicate that...

Unlocking Gen Z engagement: Three essential factors to remember

Unlocking Gen Z engagement: Three essential factors to remember   Gen Z (individuals born between 1997-2012) are estimated...

Four big picture take aways from the SITA sustainability report

Four big picture take aways from the SITA sustainability report   Recently, SITA released their SITA Sustainability Report...

From selling ancillaries to shaping travel experiences

From selling ancillaries to shaping travel experiences   What will airline ancillaries become in a world of modern...

The latest in the eVTOL race

The latest in the eVTOL race   eVTOLs (electric vertical take-off and landing) have the potential to revolutionise...

How Sabre and iCoupon’s agreement transforms flight disruption for passengers

How Sabre and iCoupon's agreement transforms flight disruption for passengers   Last week, Sabre Corporation and iCoupon announced...

The growth of apps and the opportunities this presents

The growth of apps and the opportunities this presents   Approximately 6.92 billion people in the world now...

Extended reality (XR) in aviation

Extended reality (XR) in aviation   Apple recently debuted the Apple Vision Pro, "a revolutionary spatial computer that...

The advantages of a new airline: Riyadh Air’s plans for technology and

The advantages of a new airline: Riyadh Air's plans for technology and sustainability   Riyadh Air, Saudi Arabia's...

Advancing towards TBO and its sustainability benefits 

Advancing towards TBO and its sustainability benefits    The Civil Aviation Authority of Singapore (CAAS) and the air...

Robots bridging the manpower gap: Munich Airport’s autonomous evoBOT robot

Robots bridging the manpower gap: Munich Airport's autonomous evoBOT robot   Munich Airport recently tested the evoBOT, a...

Invigorating FFPs by banking on the power of partnerships

Invigorating FFPs by banking on the power of partnerships   Earning miles by paying for your coffee via...

Marcelo Mota, Commercial Director and CCO, Aeroportos Brasil Viracopos – “Tech is

Marcelo Mota, Commercial Director and CCO, Aeroportos Brasil Viracopos - "Tech is an extremely powerful tool to leverage...

A greener future for airlines and passenger-centric solutions

A greener future for airlines and passenger-centric solutions   The industry itself has long recognised the need to...

Real-time flight optimisation for fuel and carbon savings: APiJET and Frontier

Real-time flight optimisation for fuel and carbon savings: APiJET and Frontier   Yesterday, APiJET and Frontier Airlines announced...

Business travel and American Airlines’ gamble

Business travel and American Airlines' gamble   Even as we move away from restrictions and mandatory quarantine requirements...

SITA and UrbanV sign MoU to develop a digital-first passenger experience for

SITA and UrbanV sign MoU to develop a digital-first passenger experience for UrbanV's vertiports in Rome   In...

Reshaping the airport queuing experience. Veovo’s Queue Balancer solution at Keflavik Airport

Reshaping the airport queuing experience. Veovo's Queue Balancer solution at Keflavik Airport   Airport queues play a crucial...

Panel discussion: The impact of COVID-19 on Chinese airlines’ international network and

AFA Panel discussion: The impact of COVID-19 on Chinese airlines' international network and the way forward for greater...

The payment jungle

The payment jungle   Current situation Even in normal times, the airline business is anything but easy. Competition...

Saudia inks major IFEC agreement with Panasonic 

Saudia inks major IFEC agreement with Panasonic   The national flag carrier of Saudi Arabia, Saudi Arabian Airlines...

Going green: Sustainability initiatives at Pittsburgh Airport

Going green: Sustainability initiatives at Pittsburgh Airport   Achieving sustainability in airports will require a comprehensive approach encompassing...

The State of Airline Retailing: A whitepaper overview

The State of Airline Retailing: A whitepaper overview   At a time when competition in the airline industry...

Joanna Patterson, VP Sales APAC, Etihad Airways – Keynote interview, Corporate travel

Joanna Patterson, VP Sales APAC, Etihad Airways - Keynote interview, Corporate travel "is definitely coming back."   At...

Air India leverages AI to upskill employees with learning platform Gurukul.AI

Air India leverages AI to upskill employees with learning platform Gurukul.AI   AI is revolutionising the aviation landscape...

Keynote LCC CEO panel: How is the low cost landscape evolving and

Keynote LCC CEO panel: How is the low cost landscape evolving and what key trends are emerging?  ...

Digital identity: Customer-centricity in air travel through the eyes of the customer

Digital identity: Customer-centricity in air travel through the eyes of the customer   We live both in the...

Mandy Ng, CEO HK Express – Keynote interview, “Concentrating digital investment on

Mandy Ng, CEO HK Express - Keynote interview, "Concentrating digital investment on customer-centric initiatives"   At Aviation Festival...

AFA Keynote airport CEO panel: Entering Asian airports’ post-pandemic era of unprecedented

AFA Keynote airport CEO panel: Entering Asian airports’ post-pandemic era of unprecedented digital transformation, collaboration, innovation, and reimagined...

eSIM – Ready for Take-off

eSIM – Ready for Take-off   Introduction The relationship between airlines and ancillaries is a delicate balancing act...

United leverages iPhone feature to provide passengers real-time access to flight details

United leverages iPhone feature to provide passengers real-time access to flight details on their lock screen   How...

The DAA’s proposed incentive scheme to target CO2 emissions 

The Dublin Airport Authority's proposed incentive scheme to target CO2 emissions   The Dublin Airport Authority (DAA) has...

Hari Marar, MD & CEO BIAL – Keynote interview, throwing bytes not

Hari Marar, MD & CEO BIAL - Keynote interview, throwing bytes not bricks   At Aviation Festival Asia...

Ayman Aboabah, CEO King Abdulaziz International Airport – Keynote interview, “The common

Ayman Aboabah, CEO King Abdulaziz International Airport - Keynote interview, "The common goal between all travellers."   At...

Neste establishes a sustainable aviation fuel (SAF) supply chain to Changi Airport

Neste establishes a sustainable aviation fuel (SAF) supply chain to Changi Airport   This week, Neste cemented their...

The Battle of the Airline Apps is back!

The Battle of the Airline Apps is back!   We’re relaunching the Battle of the Apps challenge this...

airasia partners with Dufry to expand duty-free retail offering

airasia partners with Dufry to expand duty-free retail offering   Yesterday, airasia shop announced a partnership with major...

IATA survey indicates passengers expect post pandemic travel issues to have been

IATA survey indicates passengers expect post pandemic travel issues to have been resolved   Looking towards the peak...

Air New Zealand expands in app baggage tracking

Air New Zealand expands in app baggage tracking   Following a successful pilot programme in April, Air New...

Unlocking apps as powerful travel tools

Unlocking apps as powerful travel tools   Technology in aviation apps has advanced in recent years, transforming mobile...

Emirates phases out paper boarding passes in latest digital push

Emirates phases out paper boarding passes in latest digital push   As of today, Emirates will require most...

Diversity & Inclusion Panel: Embracing Equity – Why decisively inclusive leadership is

Diversity & Inclusion Panel: Embracing Equity - Why decisively inclusive leadership is the future of aviation, "You can't...

World Aviation Festival 2023 – Managing the evolving landscape of challenges in

World Aviation Festival 2023 - Managing the evolving landscape of challenges in the aviation industry. A closer look...

Uber advances super-app ambitions, partnering with Hopper to add flights to its

Uber advances super-app ambitions, partnering with Hopper to add flights to its "one-stop travel solution"   Today, Uber...

Interview with Ursula Silling, CEO at Branchspace and Stefanie Harder, Director Passenger

Interview with Ursula Silling, CEO at Branchspace and Stefanie Harder, Director Passenger Management at Hamburg Airport - "The...

Con Korfiatis, CEO flyadeal – Keynote interview “The digital demands in Saudi

Con Korfiatis, CEO flyadeal - Keynote interview "The digital demands in Saudi Arabia"   At Aviation Festival Asia...

AFA Panel: How have partnerships, technology adoption, and business models evolved in

AFA Panel: How have partnerships, technology adoption, and business models evolved in the Asian market since the crisis...

Untapped potentials of AI in the Airline Industry?

Untapped potentials of AI in the Airline Industry?   Inspired by a follow-up on my customer insights blog...

ITA Airways expands its “train + plane” offering to enhance passenger convenience 

ITA Airways expands its "train + plane" offering to enhance passenger convenience   ITA Airways have announced a...

Etihad uses AI to make booking flights “as easy as asking a

Etihad uses AI to make booking flights "as easy as asking a question" in Botim app   Etihad...

Emirates’ world first robot check-in assistant

Emirates' world first robot check-in assistant   Emirates are changing up the check-in process, moving it "close to...
Futuristic travel

Fifty years on, how different will travel really be? easyJet 2070: The

Fifty years on, how different will travel really be? easyJet 2070: The future of travel report   easyJet...

Mike Szücs, CEO Cebu Pacific Air – Keynote interview, “We are the

Mike Szücs, CEO Cebu Pacific Air - Keynote interview, "We are the world's most complex LCC I would...

Interview with Isaiah W. Cox, President/CEO WheelTug – The automation of ground

Interview with Isaiah W. Cox, President/CEO WheelTug - The automation of ground ops   This 15-minute interview with...

The AI-powered operations optimising technology at DOH and DIA 

The AI-powered operations optimising technology at DOH and DIA   Working in partnership with Aeroficial Intelligence, MATAR, the...
Delay signage

Proposed legislation in Canada may shift the onus of service disruption onto

Proposed legislation in Canada may shift the onus of service disruption onto airlines, "I feel that these new...
Panelists

Commercial leaders panel – Changing behaviours and adapting RM, retailing, loyalty, and

Commercial leaders panel - Changing behaviours and adapting RM, retailing, loyalty, and network planning strategies to keep up...
Solar panels

14-hectare solar power plant at Lyon-Saint Exupéry Airport (LYS)

14-hectare solar power plant at Lyon-Saint Exupéry Airport (LYS)   The French Ministry of Ecological Transition has validated...
Man and woman conducting interview online

Tamur Goudarzi Pour CCO Swiss International Airlines – Generative AI, modern airline

Tamur Goudarzi Pour CCO Swiss International Airlines – Generative AI, modern airline retailing, and NDC   New distribution...
CEO panel

Keynote CEO panel – What is the future of the Asian aviation

Keynote CEO panel - What is the future of the Asian aviation industry?   At Aviation Festival Asia...

360-video to improve airport accessibility

360-video to improve airport accessibility   The World Health Organization (WHO) estimates that more than one billion people...

Air Canada announces NDC strategy

Air Canada announces NDC strategy   Yesterday, Air Canada announced the launch of its New Distribution Capabilities (NDC)...
baggage queue

Vienna Airport and Austrian Airlines offer home luggage pick up

Vienna Airport and Austrian Airlines offer home luggage pick up   As the industry approaches the busy summer...

Chai Eamsiri, CEO Thai Airways – Keynote interview, “Bringing back confidence”

Chai Eamsiri, CEO Thai Airways - Keynote interview, "Bringing back confidence"   At Aviation Festival Asia, Chai Eamsiri...
mobile check in

Alaska Airlines removes kiosks to create a seamless airport experience

Alaska Airlines removes kiosks to create a seamless airport experience   Alaska Airlines has set a target to...

Changi Airport enters the metaverse

Changi Airport enters the metaverse   Changi Airport Group (CAG) has announced its metaverse "debut" with an immersive...
Webinar

Webinar: Architecting the future of AI-fuelled offer and order management

Webinar: Architecting the future of AI-fuelled offer and order management   This month, World Aviation Festival and PROS...
Man and woman seated for interivew

Interview with Kenny Chang, EVP & CMO, Korean Air – Marketing, culture,

Interview with Kenny Chang, EVP & CMO, Korean Air - Marketing, culture, and technology   At Aviation Festival...
David Emerson

David Emerson, Chief Commercial Officer (CCO) Virgin Australia – Keynote interview, “Five

David Emerson, Chief Commercial Officer (CCO) Virgin Australia - Keynote interview, "Five years of change in five months"...
Two women seated for an interview

Interview with Olivia Chang, CIO, Plaza Premium Group – Creating a seamless

Interview with Olivia Chang, CIO, Plaza Premium Group - Creating a seamless experience   At Aviation Festival Asia...
man and woman in balance

What is behind the gender disparity in aviation?

What is behind the gender disparity in aviation?   With aviation struggling to attract young talent to the...
Man and woman seated for interview

Interview with Con Korfiatis CEO of flyadeal – Creating a digital-first airline

Interview with Con Korfiatis CEO of flyadeal - Creating a digital-first airline   At Aviation Festival Asia, Con...

Carbon capture, direct air capture, and SAF

Carbon capture, direct air capture, and SAF   Carbon dioxide in the atmosphere traps heat and contributes to...
Man and woman seated for interview

Interview with Sami Jauhiainen, Vice President Asia-Pacific at Neste – SAF in

Interview with Sami Jauhiainen, Vice President Asia-Pacific at Neste - SAF in the region   Sami Jauhiainen, Vice...
Tony Fernandes

Tony Fernandes, CEO Capital A – Keynote interview, “I think if you

Tony Fernandes, CEO Capital A - Keynote interview, "I think if you don't use it, you'll regret it."...
globe labelled pandemic

Have consumers now fully regained confidence in air travel?

Have consumers now fully regained confidence in air travel?   What difference did one year make? One year...
Man and woman seated for interview

Interview with Richard Nuttall, CEO of SriLankan Airlines – Tech, sustainability, and

Interview with Richard Nuttall, CEO of SriLankan Airlines - Tech, sustainability, and passenger expectations   At Aviation Festival...
Man and woman seated for interview

Peter Smith VP, Strategic Partnerships, Travel at Cover Genius – Customer trust,

Peter Smith VP, Strategic Partnerships, Travel at Cover Genius - Customer trust, personalisation, and future trends   At...
READY FOR INSPECTION: This aircraft is ready to be inspected and/or cleaned by MSG Aviation’s robot, which is the world’s largest. Copyright: Illustration by MSG Aviation.

New ground ops robot can help reduce emissions and cost

New ground ops robot can help reduce emissions and cost   After years of testing, Norwegian company MSG...
Man and woman seated for interview

Interview with Mike Szucs, CEO of Cebu Pacific Air – Digitalisation and growth

Interview with Mike Szucs, CEO of Cebu Pacific Air - Digitalisation and growth   At Aviation Festival Asia Mike...
Growing revenue

What is the Future of Revenue Management

What is the Future of Revenue Management   Many years ago, I used to work as a TPF...

Google Flights’ new price-guarantee booking feature

Google Flights' new price-guarantee booking feature   Back in January, Forbes published an article asking the question, "Is...
Man and woman seated for interview

Interview with Damien Cramer, Global Head of Travel and Airlines at Worldline

Interview with Damien Cramer, Global Head of Travel and Airlines at Worldline Global - The post-pandemic payments landscape...
Richard Nuttalld

Richard Nuttall, CEO SriLankan Airlines – Keynote interview

Richard Nuttall, CEO SriLankan Airlines - Keynote interview, "There is absolutely no reason why this airline doesn't make...

ChatGPT vs Google Bard

ChatGPT vs Google Bard   ChatGPT has got everybody talking. It was many people's first experience with generative...
Man and woman seated for interview

Interview with Kian Gould, Chairman of Omnevo – E-commerce, ancillaries, and consumer

Interview with Kian Gould, Chairman of Omnevo - E-commerce, ancillaries, and consumer behaviour   In this interview Kian...
NFT

Flybondi issues every ticket as an NFT to increase flexibility for passengers

Flybondi issues every ticket as an NFT to increase flexibility for passengers   This week, Argentinian low-cost airline...
Man and woman seated for interview

Interview with Ayman Aboabah, CEO King Abdulaziz International Airport – Managing high

Interview with Ayman Aboabah, CEO King Abdulaziz International Airport - Managing high demand exceeding capacity   At Aviation...
Neetan Chopra

Interview with Neetan Chopra, Chief Digital and Information Officer, IndiGo. Navigating the

Interview with Neetan Chopra, Chief Digital and Information Officer, IndiGo. Navigating the digital landscape - ChatGPT, staying competitive...
Airplane ticket being handed over

American Airlines’ NDC transition and the distribution evolution

American Airlines' NDC transition and the distribution evolution   American Airlines has announced they will move forward with...
Man and woman seated for interview

Interview with Jeff Pan, Chief Product Officer, AirAsia Teleport – ChatGPT, future

Interview with Jeff Pan, Chief Product Officer, AirAsia Teleport - ChatGPT, future trends, and start ups   Jeff...
Man and woman seated for interview

Interview with Bryan Porter, Chief Revenue Officer, Datalex – Insights into retail

Interview with Bryan Porter, Chief Revenue Officer, Datalex - Insights into retail and distribution   Datalex is a...
Green shoot emerges from earth surrounded by a lightbulb

Alaska Airlines signs agreement with Shell looking to scale SAF production

Alaska Airlines signs agreement with Shell looking to scale SAF production   Last week, Alaska Airlines, America's fifth...
Man and woman seated for an interview

Interview with Chai Eamsiri, CEO THAI Airways – Embracing digital

Interview with Chai Eamsiri, CEO THAI Airways - Embracing digital   This short interview with Chai Eamsiri, explores...
woman approaching eVTOL

United Airlines and Archer Aviation announce first commercial electric air taxi route

United Airlines and Archer Aviation announce first commercial electric air taxi route   Yesterday, Archer Aviation and United...
Man and woman seated for an interview

Interview with Aldric Chau, General Manager Digital, Cathay Pacific Airways Limited –

Interview with Aldric Chau, General Manager Digital, Cathay Pacific Airways Limited - Generative AI, data science, and tech...
Man and woman seated for interview

Interview with Andreas Slettvoll, CEO CHOOOSE – Sustainability and regional trends

Interview with Andreas Slettvoll, CEO CHOOOSE - Sustainability and regional trends   At Aviation Festival Asia 28th February...
Two hands holding the world

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Interview with Ho Hoong Mau, Regional Director, APAC Sales, Plusgrade, and Paul

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Interview with Sumesh Patel, APAC President, SITA – Megatrends, collaboration, and Gen

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Interview with Mandy Ng, CEO of HK Express – The benefits of

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United Airlines invests $5 million in algae biofuel company. Which SAF problem

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Amadeus and Microsoft’s report ‘Delivering Traveller Value’ restates the potential of data 

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Emirates airlines introduce a check-in robot announcing “we’ll be taking it to

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Three start-ups to look out for at Aviation Festival Asia: Optimisation through

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What to expect at Aviation Festival Asia with Aurore Duhamel 

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What to expect at Aviation Festival Asia: Henry Harteveldt

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Four start-ups to look out for at Aviation Festival Asia: Payments 

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What to expect at Aviation Festival Asia with Mike Arnot

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Turkish Airlines assists in relief efforts 

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What to expect at Aviation Festival Asia with Mabel Kwan

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What to expect at Aviation Festival Asia with Yen-Pu Paul Chen

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What to expect at Aviation Festival Asia with Claire Donnellan

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Data analytics in aviation. An interview with Dirk Jungnickel, SVP Enterprise Data

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Air France instigates “a more direct relationship with customers” through WhatsApp

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Q&A with Virgin Australia CEO Jayne Hrdlicka

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NASA selects Boeing as partner for testing emission-efficient aircraft design

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Schiphol Airport switches to renewably sourced Neste fuel for all diesel-powered ground

Schiphol Airport switches to renewably sourced Neste fuel for all diesel-powered ground handling vehicles and machinery   The...

I asked ChatGPT what it means for the future of the aviation

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Datalex research finds ‘the digitisation gap’

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Ancillaries and digitisation. An interview with Apple Ignacio, Director of Ancillaries, Cebu

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Travel chaos in the US illustrates the importance of up-to-date technology

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Changi Airport ensures automated immigration clearance system is wheelchair accessible

Changi Airport ensures automated immigration clearance system is wheelchair accessible   Recognising the challenges that travelling with a...

Insights from World Aviation Festival 2022 with Henry Harteveldt

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Four start-ups to look out for at Aviation Festival Asia: Sustainability   Aviation Festival Asia gathers together industry...

Alaska Airlines improves onboard efficiency through real-time data sync

Alaska Airlines improves onboard efficiency through real-time data sync   Today, 10 January Ditto announced its Intelligent Edge...

Report finds Smart Airports market size is set to grow to $8.3

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Delta to launch free inflight Wi-Fi on 1 February 2023

Delta to launch free inflight Wi-Fi on 1 February 2023   “We’ve invested a billion dollars to do...

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Creating a seamless customer journey across a global alliance. An interview with

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Four start-ups to look out for at Aviation Festival Asia: Pricing and

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Uber appointed as Prague Airport’s official taxi service  

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Start-ups, sustainability, and travel technology. An interview with Suzanna Chiu, Head of

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Sustainability, digitisation, and post-pandemic strategy. An interview with Mike Szücs, Chief Executive

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Changi digitise bag operations with iChangi baggage tracker

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Wellington Airport gains flexibility through adoption of Amadeus Cloud solution

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Interview with Yin May Lau, Group Chief Marketing and Customer Experience Officer,

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A snapshot of the week’s aviation performance in Europe 

A snapshot of the week's aviation performance in Europe   With 2022 drawing to a close, overarching conclusions...

The technology scrapping the liquids rule at UK airports

The technology scrapping the liquids rule at UK airports   For years, passengers in the United Kingdom (UK)...

Finnair and Amadeus’ airline retailing transformation partnership

Finnair and Amadeus' airline retailing transformation partnership   This week, the travel tech giant and Finland’s flag carrier...

IATA’s call for government incentives to increase SAF supply

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Eased restrictions set to increase travel to Hong Kong

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Three start-ups to look out for at Aviation Festival Asia: Loyalty

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Study reveals which areas of the airport experience disappoint passengers

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IATA and Travalyst’s strategic collaboration between airlines and travel tech sector 

IATA and Travalyst's strategic collaboration between airlines and travel tech sector   On 7 December, The International Air...

IATA predicts $4.7 billion profit for the global airline industry in 2023

IATA predicts $4.7 billion profit for the global airline industry in 2023   The International Air Transport Association (IATA)...

Biometric technology in airports – The DigiYatra launch

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Virgin Atlantic’s inclusivity reforms lead to 100 per-cent increase in applications from

Virgin Atlantic’s inclusivity reforms lead to 100 per-cent increase in applications from candidates   For years the airline...

United Airlines looks to further electrify its ground operations with Natron Energy

United Airlines looks to further electrify its ground operations with Natron Energy   On 30 November, United Airlines...

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IGA Istanbul Airport paves the way for accessibility

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Alaska Airlines launch electronic bag tags  

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Airbus and Neste sign MoU to advance the use of SAF

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Dubai International (DXB) “change waiting time into gaming time”

Dubai International “change their waiting time into gaming time”   Last week, Dubai International (DXB) introduced their new...

Mastercard and Sabre’s Conferma Pay partner on virtual cards

Mastercard and Sabre’s Conferma Pay partner on virtual cards   On 28 November, it was announced that Mastercard...

Rolls-Royce and easyJet achieve a world first for sustainable aviation

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How Emirates is reimagining retail

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AirAisa India partners with Sugarbox to launch in-flight entertainment ‘AirFlix’

AirAisa India partners with Sugarbox to launch in-flight entertainment ‘AirFlix’   AirAsia India has announced their partnership with...

British Airways grows CO2llaborate with the introduction of carbon removal credits

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Paul Griffiths, CEO Dubai Airports – Keynote interview

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Technology and reaching net-zero by 2050. An interview with Yann Cabaret, CEO SITA FOR AIRCRAFT   At the...

Keynote CEO panel: As airports rescale following the pandemic, how can they

Keynote CEO panel: As airports rescale following the pandemic, how can they rebuild to a smarter future whilst...

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Two important BNPL partnerships announced this week   This week, two significant ‘Buy Now, Pay Later’ (BNPL) partnerships...

Birgir Jonsson, CEO PLAY – Keynote interview

Birgir Jonsson, CEO PLAY – Keynote interview   At last month's World Aviation Festival, John Strickland interviewed Birgir...

Paris airports adopt 37 second bag drop technology from an Amadeus company

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2022 FIFA World Cup has airports preparing for 1.7 million visitors

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Sean Donohue, CEO DFW Airport Board – Keynote interview

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Interview with Daniel Friedli, Travel in Motion – The APAC distribution landscape

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HSBC Star Alliance’s world-first Credit Card

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Keynote Digital Product Panel: How do airlines create end-to-end digital products and

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Discussing sustainability with the President of Shell Aviation, Jan Toschka

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Andrew Wilcock, CRO Accelya – Keynote interview

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British Airways launch Amadeus Biometric Solutions to become the first UK airline

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Willie Walsh, Director General IATA – Keynote interview

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Interview with Michael Tan, CCO Scarabee Aviation Group – “Technology at heart”

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Interview with Eddie Wilson, CEO Ryanair DAC – “Sustainable aviation fuel is

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IATA survey reports passengers want simplification and convenience

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Three ways selling miles is driving record-breaking growth for airlines

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Saudia joins the eVTOL race signing MoU with Lilium

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A nostalgic, passenger experience enhancing initiative – Ontario International Airport

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TUI and Cepsa Announce SAF Partnership

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AirAsia Announces Partnership with 12Go to Provide Complete Journey Experience

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Social Data Sentiment

Social Data Sentiment   It has been a challenging summer for passengers. Booming consumer demand faced off against...