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Interview with Chai Eamsiri, CEO THAI Airways – Embracing digital

Interview with Chai Eamsiri, CEO THAI Airways - Embracing digital   This short interview with Chai Eamsiri, explores ...
woman approaching eVTOL

United Airlines and Archer Aviation announce first commercial electric air taxi route

United Airlines and Archer Aviation announce first commercial electric air taxi route   Yesterday, Archer Aviation and United ...
Man and woman seated for an interview

Interview with Aldric Chau, General Manager Digital, Cathay Pacific Airways Limited –

Interview with Aldric Chau, General Manager Digital, Cathay Pacific Airways Limited - Generative AI, data science, and tech ...
Man and woman seated for interview

Interview with Andreas Slettvoll, CEO CHOOOSE – Sustainability and regional trends

Interview with Andreas Slettvoll, CEO CHOOOSE - Sustainability and regional trends   At Aviation Festival Asia 28th February ...
Two hands holding the world

ZeroAvia and Fortum partner to develop hydrogen production

ZeroAvia and Fortum partner to develop hydrogen production   This week, ZeroAvia signed a Memorandum of Understanding (MoU) ...
Korean Air

Korean Air harnesses Korean culture on a global scale with YG Entertainment

Korean Air harnesses Korean culture on a global scale with YG Entertainment agreement   Last week, Korean Air ...

Interview with Dr. Kerem Kızıltunç, CIO Turkish Airlines – Technology and the

Interview with Dr. Kerem Kızıltunç, CIO Turkish Airlines - Technology and the aviation industry   This 15-minute interview ...
Passport on suitcase

Efficient passport checks with Digital Travel Credentials (DTC). “The world’s first transatlantic

Efficient passport checks with Digital Travel Credentials (DTC). "The world's first transatlantic DTC pilot."   Last week, it ...
Two men and a woman seated for an interview

Interview with Ho Hoong Mau, Regional Director, APAC Sales, Plusgrade, and Paul

Interview with Ho Hoong Mau, Regional Director, APAC Sales, Plusgrade, and Paul Carroll, Group Chief Revenue and Network ...
Man and woman seated for an interview

Interview with Sumesh Patel, APAC President, SITA – Megatrends, collaboration, and Gen

Interview with Sumesh Patel, APAC President, SITA - Megatrends, collaboration, and Gen Z   Sumesh Patel is responsible ...
Suitcase left by ocean

SITA and Lufthansa address the industry’s $2.2 billion pain point with the

SITA and Lufthansa address the industry's $2.2 billion pain point with the automation of reflighting of baggage   ...
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Interview with Mandy Ng, CEO of HK Express – The benefits of

Interview with Mandy Ng, CEO of HK Express - The benefits of digitisation   In this five-minute interview, ...
algae

United Airlines invests $5 million in algae biofuel company. Which SAF problem

United Airlines invests $5 million in algae biofuel company. Which SAF problem does this address?   United Airlines ...
Puzzle with missing pieces

Amadeus and Microsoft’s report ‘Delivering Traveller Value’ restates the potential of data 

Amadeus and Microsoft's report 'Delivering Traveller Value' restates the potential of data   Last week, Amadeus and Microsoft ...
Robot touching its temple

Emirates airlines introduce a check-in robot announcing “we’ll be taking it to

Emirates airlines introduce a check-in robot announcing “we’ll be taking it to a step higher”   Last week, ...

The challenges generative AI poses for the industry

The challenges generative AI poses for the industry   Generative AI, "artificial intelligence that can generate novel content, ...

The super-app experience of Southeast Asia

The super-app experience of Southeast Asia   The Travel in Motion and Oystin teams attended Aviation Festival Asia ...

AirAsia and Plusgrade Announce Partnership to Enable Bid for Upgrades and Extra

AirAsia and Plusgrade Announce Partnership to Enable Bid for Upgrades and Extra Seating Space for Travelers   PRESS ...

The future era of technology-driven smart airports

The future era of technology-driven smart airports   To keep pace with the ever-increasing needs and demands, airports ...

Changi Airport looks to bridge manpower gap with autonomous vehicles

Changi Airport looks to bridge manpower gap with autonomous vehicles   During the pandemic, the aviation industry lost ...

Letsfly Co-founder – 3 Key Elements For Airlines & Retailers To Improve

Letsfly Co-founder – 3 Key Elements For Airlines & Retailers To Improve Distribution Strategies   The travel & ...

Seamless Air Alliance and GSMA collaborate to “bring mobile roaming to the

Seamless Air Alliance and GSMA collaborate to "bring mobile roaming to the skies"   This week, it was ...

Takeoff with AI: Five Reasons the Airline Industry Should Embrace AI

Takeoff with AI: Five Reasons the Airline Industry Should Embrace AI   Technology is revolutionizing the way that ...

Three start-ups to look out for at Aviation Festival Asia: Optimisation through

Three start-ups to look out for at Aviation Festival Asia: Optimisation through advanced technology   Aviation Festival Asia ...

Hong Kong air passenger traffic thrives with the relaxation of travel restrictions 

Hong Kong air passenger traffic thrives with the relaxation of travel restrictions   Airport Authority Hong Kong (AAHK) ...

Smart airline retailing: The new merchandising and revenue frontier

Smart airline retailing: The new merchandising and revenue frontier   During the pandemic, when air passenger traffic was ...

Perth Airport set to open a virtual reality lounge

Perth Airport set to open a virtual reality lounge   This May, Perth Airport will be introducing a ...

The flight to stability: learning from the financial markets to inspire robust

The flight to stability: learning from the financial markets to inspire robust technology in the airline industry   ...

What to expect at Aviation Festival Asia with Aurore Duhamel 

What to expect at Aviation Festival Asia with Aurore Duhamel   Aurore Duhamel works on digital innovation in ...

Lufthansa becomes the latest in a string of tech-based failures causing travel

Lufthansa becomes the latest in a string of tech-based failures causing travel chaos   Lufthansa has cancelled over ...

The latest interactive, AI-powered retail experience at Changi Airport

The latest interactive, AI-powered retail experience at Changi Airport   A partnership between Pernod Ricard Global Travel Retail ...

IBS Software survey identifies the shortcomings of airline retail

IBS Software survey identifies the shortcomings of airline retail   Yesterday, IBS Software released new survey results highlighting ...

What to expect at Aviation Festival Asia: Henry Harteveldt

What to expect at Aviation Festival Asia with Henry Harteveldt   Henry Harteveldt is one of the world’s ...

Four start-ups to look out for at Aviation Festival Asia: Payments 

Four start-ups to look out for at Aviation Festival Asia: Payments   Aviation Festival Asia gathers together industry ...

Lufthansa Group introduce ‘The Green Fares’

Lufthansa Group introduce 'The Green Fares'   Yesterday, the Lufthansa Group announced the introduction of a new product: ...

London Heathrow reports its busiest start to the year since the pandemic

London Heathrow reports its busiest start to the year since the pandemic whilst keeping security queues low   ...

What to expect at Aviation Festival Asia with Mike Arnot

What to expect at Aviation Festival Asia with Mike Arnot   As highlighted by Mike Arnot in this ...

Capital A’s new chatbot

Capital A’s new chatbot   Capital A have announced they are replacing their AirAsia Virtual Allstar (AVA) with ...

“The industry left 2022 in far stronger shape than it entered,” reports

"The industry left 2022 in far stronger shape than it entered," reports IATA   This week, the International ...

Technology, retail, and distribution. An interview with Richard Engelmann, Regional Vice President,

Technology, retail, and distribution. An interview with Richard Engelmann, Regional Vice President, Asia, Oceania, and India at Japan ...

Turkish Airlines assists in relief efforts 

Turkish Airlines assists in relief efforts   On 6 February, two severe earthquakes with catastrophic aftershocks hit Turkey, ...

What to expect at Aviation Festival Asia with Mabel Kwan

What to expect at Aviation Festival Asia with Mabel Kwan   Aviation Festival Asia is fast approaching. The ...

Five start-ups to look out for at Aviation Festival Asia: Simplifying and

Five start-ups to look out for at Aviation Festival Asia: Simplifying and improving the travel experience   Aviation ...

Finnair’s evolving retail strategy

Finnair’s evolving retail strategy   Finnair have announced they will be discontinuing both in-flight and pre-order retail sales ...

Saudia’s digital system linking flight tickets to transit visas

Saudia’s digital system linking flight tickets to transit visas   Saudi Arabia’s national flag carrier, Saudia has plans ...

An ambitious future for Jeddah Airport. Interview with Mr Ayman Aboabah –

An ambitious future for Jeddah Airport. Interview with Mr Ayman Aboabah, CEO Jeddah Airports Company   Mr Ayman ...

We haven’t mentioned Blockchain, for quite some time.

We haven’t mentioned Blockchain, for quite some time.   We at Travel in Motion have already published numerous ...

SITA finds aviation CIOs are “ramping up digital technology investments”

SITA finds aviation CIOs are "ramping up digital technology investments"   Earlier this week, SITA published their 2022 ...

What to expect at Aviation Festival Asia with Yen-Pu Paul Chen

What to expect at Aviation Festival Asia with Yen-Pu Paul Chen   At the end of the month, ...

ZIPAIR to offer real-time video conferencing, streaming, and gaming for all passengers

ZIPAIR to offer real-time video conferencing, streaming, and gaming for all passengers with SpaceX’s Starlink   On Tuesday, ...

What to expect at Aviation Festival Asia with Claire Donnellan

What to expect at Aviation Festival Asia with Claire Donnellan   Claire Donnellan, Director, Customer Centric Consulting will ...

Attitudes towards Artificial Intelligence

Attitudes towards Artificial Intelligence   Breaking down the mindset barriers holding back the widespread deployment of Artificial Intelligence-driven ...

Six start-ups to look out for at Aviation Festival Asia: Data and

Six start-ups to look out for at Aviation Festival Asia: Data and artificial intelligence (AI)   Aviation Festival ...

Data analytics in aviation. An interview with Dirk Jungnickel, SVP Enterprise Data

Data analytics in aviation. An interview with Dirk Jungnickel, SVP Enterprise Data & Analytics at Emirates Group   ...

Fly less or innovate more? Air France-KLM CEO criticises Schiphol flight limits

Fly less or innovate more? Air France-KLM CEO criticises Schiphol flight limits   Last week, the head of ...

The importance of Etihad and SATAVIA’s contrail management partnership

The importance of Etihad and SATAVIA's contrail management partnership   Earlier this month, the United Arab Emirates’ (UAE) ...

SITA and Zamna partner to “fundamentally change data management within the aviation

SITA and Zamna partner to "fundamentally change data management within the aviation industry"   On 25 January, a ...

’Tis the season to be canceled

’Tis the season to be canceled   What can airlines learn from Southwest’s nightmare before Christmas? And how ...

Air France instigates “a more direct relationship with customers” through WhatsApp

Air France instigates “a more direct relationship with customers” through WhatsApp   Yesterday, Air France announced it is ...

Qatar Airways’ innovative world first loyalty initiative 

Qatar Airways' innovative world first loyalty initiative   Yesterday (24 January), Qatar Airways Privilege Club (QRPC) and Qatar ...

Seven start-ups to look out for at Aviation Festival Asia: Ancillaries

Seven start-ups to look out for at Aviation Festival Asia: Ancillaries   Aviation Festival Asia gathers together industry ...

Check-in and bag drop at the Metro?

Check-in and bag drop at the Metro?   Tired of lugging heavy bags with you on your journey ...

Q&A with Virgin Australia CEO Jayne Hrdlicka

Q&A with Virgin Australia CEO Jayne Hrdlicka   On 21 April 2020, Virgin Australia entered voluntary administration. In ...

ZeroAvia’s zero-emission flight makes history

ZeroAvia’s zero-emission flight makes history   On Thursday, ZeroAvia successfully tested the world’s largest plane to be powered ...

NASA selects Boeing as partner for testing emission-efficient aircraft design

NASA selects Boeing as partner for testing emission-efficient aircraft design   Last week, National Aeronautics and Space Administration ...

Schiphol Airport switches to renewably sourced Neste fuel for all diesel-powered ground

Schiphol Airport switches to renewably sourced Neste fuel for all diesel-powered ground handling vehicles and machinery   The ...

I asked ChatGPT what it means for the future of the aviation

I asked ChatGPT what it means for the future of the aviation industry   Open AI has trained ...

“Terminal in a Garden,” the airport terminal built on the key pillars

“Terminal in a Garden,” the airport terminal built on the key pillars of Technology and Sustainability. An interview with ...

What Avolon’s 2023 Outlook predicts for the Asia-Pacific region

What Avolon’s 2023 Outlook predicts for the Asia-Pacific region   International aircraft leasing company Avolon recently released their ...

Seven start-ups to look out for at Aviation Festival Asia: Customer experience

Seven start-ups to look out for at Aviation Festival Asia: Customer experience   Aviation Festival Asia gathers together ...

Datalex research finds ‘the digitisation gap’

Datalex research finds ‘the digitisation gap’   On 12 January, Datalex released their latest research into travellers’ digital ...

Vueling to become the first LCC in Europe to accept NFTs as

Vueling to become the first LCC in Europe to accept NFTs as payment alternative   Last week, Spanish ...

Ancillaries and digitisation. An interview with Apple Ignacio, Director of Ancillaries, Cebu

Ancillaries and digitisation. An interview with Apple Ignacio, Director of Ancillaries, Cebu Pacific Air   Apple Ignacio, Director ...

FLYR Labs and Flyr AS strategic partnership. “Providing customers with the right

FLYR Labs and Flyr AS strategic partnership. “Providing customers with the right product, at the right price, and ...

China and global tourism

China and global tourism   As the world reopened following the global pandemic, the absence of one international ...

Travel chaos in the US illustrates the importance of up-to-date technology

Travel chaos in the US illustrates the importance of up-to-date technology   Within weeks of one another, the ...

Changi Airport ensures automated immigration clearance system is wheelchair accessible

Changi Airport ensures automated immigration clearance system is wheelchair accessible   Recognising the challenges that travelling with a ...

Insights from World Aviation Festival 2022 with Henry Harteveldt

Insights from World Aviation Festival 2022 with Henry Harteveldt   As we settle into 2023, it is important ...

Four start-ups to look out for at Aviation Festival Asia: Sustainability

Four start-ups to look out for at Aviation Festival Asia: Sustainability   Aviation Festival Asia gathers together industry ...

Alaska Airlines improves onboard efficiency through real-time data sync

Alaska Airlines improves onboard efficiency through real-time data sync   Today, 10 January Ditto announced its Intelligent Edge ...

Report finds Smart Airports market size is set to grow to $8.3

Report finds Smart Airports market size is set to grow to $8.3 billion by 2027   A recent ...

Delta to launch free inflight Wi-Fi on 1 February 2023

Delta to launch free inflight Wi-Fi on 1 February 2023   “We’ve invested a billion dollars to do ...

Agility culture, digital strategy, and consumer insights. An interview with Dr Andy

Agility culture, digital strategy, and consumer insights. An interview with Dr Andy Luk, Head of Digital Transformation and ...

Creating a seamless customer journey across a global alliance. An interview with

Creating a seamless customer journey across a global alliance. An interview with Christian Oberlé, Chief eXperience Officer, SkyTeam   ...

Four start-ups to look out for at Aviation Festival Asia: Pricing and

Four start-ups to look out for at Aviation Festival Asia: Pricing and distribution   Aviation Festival Asia gathers ...

Uber appointed as Prague Airport’s official taxi service  

Uber appointed as Prague Airport’s official taxi service   The current contract as official operator of the taxi ...

Big fish little fish

Big fish little fish   Once a year, when I’m not busy helping airlines figure out their latest ...

Start-ups, sustainability, and travel technology. An interview with Suzanna Chiu, Head of

Start-ups, sustainability, and travel technology. An interview with Suzanna Chiu, Head of Amadeus Ventures   At the World ...

Business travel’s recovery

Business travel's recovery   London Heathrow reported that business travel has been “showing signs of recovery.” The airport ...

Four trends to look out for in 2023

Four trends to look out for in 2023   2022 has been a mixed year for the aviation ...

Sustainability, digitisation, and post-pandemic strategy. An interview with Mike Szücs, Chief Executive

Sustainability, digitisation, and post-pandemic strategy. An interview with Mike Szücs, Chief Executive Officer, Cebu Pacific   In advance ...

Changi digitise bag operations with iChangi baggage tracker

Changi digitise bag operations with iChangi baggage tracker   Earlier this week, Changi Airport launched a new personalised ...

Wellington Airport gains flexibility through adoption of Amadeus Cloud solution

Wellington Airport gains flexibility through adoption of Amadeus Cloud solution   Last week, Wellington Airport moved to Amadeus’ ...

Interview with Yin May Lau, Group Chief Marketing and Customer Experience Officer,

Interview with Yin May Lau, Group Chief Marketing and Customer Experience Officer, Malaysia Airlines - “Our customers are ...

A snapshot of the week’s aviation performance in Europe 

A snapshot of the week's aviation performance in Europe   With 2022 drawing to a close, overarching conclusions ...

The technology scrapping the liquids rule at UK airports

The technology scrapping the liquids rule at UK airports   For years, passengers in the United Kingdom (UK) ...

Finnair and Amadeus’ airline retailing transformation partnership

Finnair and Amadeus' airline retailing transformation partnership   This week, the travel tech giant and Finland’s flag carrier ...

IATA’s call for government incentives to increase SAF supply

IATA’s call for government incentives to increase SAF supply   Last week, the Director General of The International ...

Eased restrictions set to increase travel to Hong Kong

Eased restrictions set to increase travel to Hong Kong   The Hong Kong Special Administrative Region (HKSAR) has ...

Three start-ups to look out for at Aviation Festival Asia: Loyalty

Three start-ups to look out for at Aviation Festival Asia: Loyalty   Aviation Festival Asia gathers together industry ...

“The industry is not taking advantage of tech as much as it

“The industry is not taking advantage of tech as much as it can.” An interview with Julie Shainock, ...

Study reveals which areas of the airport experience disappoint passengers

Study reveals which areas of the airport experience disappoint passengers   A new study by Airport Dimensions has ...

IATA and Travalyst’s strategic collaboration between airlines and travel tech sector 

IATA and Travalyst's strategic collaboration between airlines and travel tech sector   On 7 December, The International Air ...

IATA predicts $4.7 billion profit for the global airline industry in 2023

IATA predicts $4.7 billion profit for the global airline industry in 2023   The International Air Transport Association (IATA) ...

Biometric technology in airports – The DigiYatra launch

Biometric technology in airports - The DigiYatra launch   Last week, Jyotiraditya Scindia India’s Civil Aviation Minister launched ...

Five start-ups to look out for at Aviation Festival Asia: Maximising efficiency

Five start-ups to look out for at Aviation Festival Asia: Maximising efficiency in airport operations and processes   ...

Virgin Atlantic’s inclusivity reforms lead to 100 per-cent increase in applications from

Virgin Atlantic’s inclusivity reforms lead to 100 per-cent increase in applications from candidates   For years the airline ...

United Airlines looks to further electrify its ground operations with Natron Energy

United Airlines looks to further electrify its ground operations with Natron Energy   On 30 November, United Airlines ...

Customer centricity in aviation

Customer centricity in aviation   What does that mean to me? I keep reflecting on the concept of ...

IGA Istanbul Airport paves the way for accessibility

IGA Istanbul Airport paves the way for accessibility   On 29 November, Airports Council International (ACI) World announced ...

Alaska Airlines launch electronic bag tags  

Alaska Airlines launch electronic bag tags   On 30 November, Alaska Airlines launched its electronic bag tag programme ...

Airbus and Neste sign MoU to advance the use of SAF

Airbus and Neste sign MoU to advance the use of SAF   On 30 November, Neste announced their ...

Dubai International (DXB) “change waiting time into gaming time”

Dubai International “change their waiting time into gaming time”   Last week, Dubai International (DXB) introduced their new ...

Mastercard and Sabre’s Conferma Pay partner on virtual cards

Mastercard and Sabre’s Conferma Pay partner on virtual cards   On 28 November, it was announced that Mastercard ...

Rolls-Royce and easyJet achieve a world first for sustainable aviation

Rolls-Royce and easyJet achieve a world first for sustainable aviation   On 28 November, Rolls-Royce and easyJet confirmed ...

How Emirates is reimagining retail

How Emirates is reimagining retail   Emirates is well known for its luxury and excellent hospitality on board. ...

AirAisa India partners with Sugarbox to launch in-flight entertainment ‘AirFlix’

AirAisa India partners with Sugarbox to launch in-flight entertainment ‘AirFlix’   AirAsia India has announced their partnership with ...

British Airways grows CO2llaborate with the introduction of carbon removal credits

British Airways grows CO2llaborate with the introduction of carbon removal credits   On 23 November, British Airways announced ...

Paul Griffiths, CEO Dubai Airports – Keynote interview

Paul Griffiths, CEO Dubai Airports – Keynote interview   Last month at World Aviation Festival the CEO Dubai ...

Technology and reaching net-zero by 2050. An interview with Yann Cabaret, CEO

Technology and reaching net-zero by 2050. An interview with Yann Cabaret, CEO SITA FOR AIRCRAFT   At the ...

Keynote CEO panel: As airports rescale following the pandemic, how can they

Keynote CEO panel: As airports rescale following the pandemic, how can they rebuild to a smarter future whilst ...

Two important BNPL partnerships announced this week

Two important BNPL partnerships announced this week   This week, two significant ‘Buy Now, Pay Later’ (BNPL) partnerships ...

Birgir Jonsson, CEO PLAY – Keynote interview

Birgir Jonsson, CEO PLAY – Keynote interview   At last month's World Aviation Festival, John Strickland interviewed Birgir ...

Paris airports adopt 37 second bag drop technology from an Amadeus company

Paris airports adopt 37 second bag drop technology from an Amadeus company   On 17 November, it was ...

2022 FIFA World Cup has airports preparing for 1.7 million visitors

2022 FIFA World Cup has airports preparing for 1.7 million visitors   The 2022 FIFA World Cup kicked ...

Sean Donohue, CEO DFW Airport Board – Keynote interview

Sean Donohue, CEO DFW Airport Board – Keynote interview   The Dallas Fort Worth (DFW) Airport Board CEO ...

Interview with Daniel Friedli, Travel in Motion – The APAC distribution landscape

Interview with Daniel Friedli, Travel in Motion – The APAC distribution landscape is “progressing but conservative”   In ...

Turkish Airlines: profitability, growth, and sustainability

Turkish Airlines: profitability, growth, and sustainability   Turkish Airlines have recently recorded impressive third quarter results. The airline ...

HSBC Star Alliance’s world-first Credit Card

HSBC Star Alliance's world-first Credit Card   On 15 November 2022 Star Alliance launched the HSBC Star Alliance ...

Keynote Digital Product Panel: How do airlines create end-to-end digital products and

Keynote Digital Product Panel: How do airlines create end-to-end digital products and services that can compete with other ...

Discussing sustainability with the President of Shell Aviation, Jan Toschka

Discussing sustainability with the President of Shell Aviation, Jan Toschka   At the World Aviation Festival in Amsterdam, ...

Andrew Wilcock, CRO Accelya – Keynote interview

Andrew Wilcock, CRO Accelya - Keynote interview   At World Aviation Festival last month, Andrew Wilcock, the new ...

British Airways launch Amadeus Biometric Solutions to become the first UK airline

British Airways launch Amadeus Biometric Solutions to become the first UK airline trialling biometric tech for international flights ...

Attracting and retaining talent with James Parker, Venari Partners – ‘I’m not

Attracting and retaining talent with James Parker, Venari Partners – ‘I’m not sure everybody grows up wanting to ...

Schiphol Presentation: Sharing data to improve the passenger experience

Schiphol Presentation: Sharing data to improve the passenger experience   At last month’s World Aviation Festival, Tor Boe-Lillegraven, ...

Cathay Pacific Group announce ambitious recovery targets

Cathay Pacific Group announce ambitious recovery targets   The Cathay Pacific Group have announced their ambitious forecast for ...

Interview with Pierre Thach Hoang, CCO Bamboo Airways – A growing perspective

Interview with Pierre Thach Hoang, CCO Bamboo Airways – A growing perspective   Pierre Thach Hoang, CCO Bamboo ...

Robert Carey, President Wizz Air – Keynote Interview

Robert Carey, President Wizz Air – Keynote Interview   At last month’s World Aviation Festival Wizz Air President, ...

The technology at Noida International Airport (NIA)

The technology at Noida International Airport (NIA)   It has recently been confirmed by Christoph Schnellmann, CEO, YIAPL ...

David Lavorel, CEO SITA – Keynote interview

David Lavorel, CEO SITA – Keynote interview   At last month's World Aviation Festival, David Lavorel, CEO, SITA ...

What do passengers really think about AI and technology?

What do passengers really think about AI and technology?   Like many other industries, aviation has seen a ...

Willie Walsh, Director General IATA – Keynote interview

Willie Walsh, Director General IATA – Keynote interview   Willie Walsh Director General, International Air Transport Association (IATA) ...

The new(?) business traveller

The new(?) business traveller   The business traveller matters to the aviation industry. Pre-pandemic, the business traveller made ...

Interview with Michael Tan, CCO Scarabee Aviation Group – “Technology at heart”

Interview with Michael Tan, CCO Scarabee Aviation Group - "Technology at heart"   In this short, 10-minute interview ...

Interview with Eddie Wilson, CEO Ryanair DAC – “Sustainable aviation fuel is

Interview with Eddie Wilson, CEO Ryanair DAC – “Sustainable aviation fuel is the key”   In this short, ...

Sabre and THAI Smile distribution agreement

Sabre and THAI Smile distribution agreement   On 7 November, THAI Smile announced it will be implementing a ...

The technology elevating the retail experience at airports  

The technology elevating the retail experience at airports   As airport retail evolves to keep up with changing ...

Three landmark SAF deals in two weeks

Three landmark SAF deals in two weeks   Sustainable Aviation Fuel (SAF) is set to play a big ...

The Impact of AI on the Airline Industry

The Impact of AI on the Airline Industry   As consumers, we encounter applications of AI and machine ...

Qantas extends its loyalty offering through partnership with Bangkok Airways  

Qantas extends its loyalty offering through partnership with Bangkok Airways     Bangkok Airways is the latest airline ...

Sheikh Aimen Al Hosni, CEO Oman Airports – Keynote interview “how can

Sheikh Aimen Al Hosni, CEO Oman Airports – Keynote interview “how can innovation open the door to positive ...

Hey Airline Exec – Put your bum in my seat!

 Hey Airline Exec – Put your bum in my seat!   There is a lot of talk about ...

IATA survey reports passengers want simplification and convenience

IATA survey reports passengers want simplification and convenience   Surveying over 10,000 people from 222 countries, The International ...

Shai Weiss, CEO Virgin Atlantic Airways – Keynote interview “seeing the word

Shai Weiss, CEO Virgin Atlantic Airways – Keynote interview “seeing the word differently: people, purpose, planet.”   Shai ...

Air India’s talent acquisition success

Air India's talent acquisition success Many airlines have been crippled by staff shortages in the wake of cuts ...

Icelandair powered by ice and fire by 2030

Icelandair powered by ice and fire by 2030   Icelandair has announced plans to operate all its domestic ...

Marjan Rintel, CEO KLM – Keynote interview

Marjan Rintel, CEO KLM - Keynote interview   Last month at the World Aviation Festival in Amsterdam, Guy ...

Eddie Wilson, CEO Ryanair DAC – Keynote interview

Eddie Wilson, CEO Ryanair DAC – Keynote interview At World Aviation Festival, Eddie Wilson joined John Strickland for ...

British Airways partner with CHOOOSE to help passengers offset their emissions

British Airways partner with CHOOOSE to help passengers offset their emissions   On 26 October, British Airways announced ...

Three ways selling miles is driving record-breaking growth for airlines

Three ways selling miles is driving record-breaking growth for airlines   Over the past couple of decades, airline ...

Saudia joins the eVTOL race signing MoU with Lilium

Saudia joins the eVTOL race signing MoU with Lilium   On 26 October it was announced Saudi Arabia’s ...

Interview with Robert Horton, DFW Airport – “Sustainability is complimentary to good

Interview with Robert Horton, DFW Airport - “Sustainability is complimentary to good business”   Robert Horton, Vice President, ...

Accessibility technology for visually impaired passengers

Accessibility technology for visually impaired passengers There are a variety of new, exciting technologies being introduced to help ...

How Qatar Airways are maximising their ancillary revenue from the World Cup

How Qatar Airways are maximising their ancillary revenue from the World Cup   The World Cup is less ...

The importance of apps

The importance of apps   IT consulting firm Applause recently conducted a global survey on travel and hospitality ...

Belfast Airport trial service robots

Belfast Airport trial service robots   Belfast Airport are the latest to add robots to their customer service ...

Christchurch and Hamburg airports’ partnership. 18,500km apart but side-by-side tackling climate change

Christchurch and Hamburg airports’ partnership. 18,500km apart but side-by-side tackling climate change   On 18 October, Christchurch Airport ...

A brief overview of the Asia-Pacific region’s return to travel

A brief overview of the Asia-Pacific region's return to travel   After years of COVID-19 travel restrictions, Japan ...

Fraport and Lufthansa’s new joint venture, “FraAlliance”

Fraport and Lufthansa's new joint venture, "FraAlliance"   The new joint venture between Fraport AG and Lufthansa has ...

Attracting gen-Z with buy now, pay later

Attracting gen-Z with buy now, pay later   Gen-Z sit at the intersection of technology, affordability, flexibility, and ...

Discussing digital transformation with Chamara Perera, Group Head of IT SriLankan Airlines

Discussing digital transformation with Chamara Perera, Group Head of IT at SriLankan Airlines   This week I was ...

A nostalgic, passenger experience enhancing initiative – Ontario International Airport

A nostalgic, passenger experience enhancing initiative - Ontario International Airport   Ontario International Airport has announced it will ...

TUI and Cepsa Announce SAF Partnership

TUI and Cepsa Announce SAF Partnership   Yesterday, 18 October 2022, Europe’s largest travel group TUI and Spanish ...

How Emirates is Capitalising on The Metaverse

How Emirates is Capitalising on The Metaverse   In anticipation of the Dubai Metaverse Assembly, a previous article ...

Bamboo Airways Selects Amadeus’ Altéa Passenger Service System (PSS) in Preparation for

Bamboo Airways Selects Amadeus’ Altéa Passenger Service System (PSS) in Preparation for Global Expansion   Today, it has ...

Catching a Lift, Ordering Groceries, and Now Grabbing a Coffee. Delta’s Loyalty

Catching a Lift, Ordering Groceries, and Now Grabbing a Coffee. Delta’s Loyalty Partnerships Turning Everyday Life Into Miles ...

Augmented Reality at Istanbul Airport (IGA)

Augmented Reality at Istanbul Airport (IGA)   This month, IGA was chosen as the 2022 best airport in ...

Mumbai International Airport Becomes Another of India’s 100% Green Energy Airports

Mumbai International Airport Becomes Another of India’s 100% Green Energy Airports   Mumbai’s Chhatrapati Shivaji Maharaj International Airport ...

IBM Interview With Dee Waddell – “It’s a Human Based Industry, It

IBM Interview With Dee Waddell – “It’s a Human Based Industry, It Brings People Together”   At this ...

Singapore Airlines Adopts SITA OptiClimb® to Reduce Emissions by 15,000 Tons a

Singapore Airlines Adopts SITA OptiClimb® to Reduce Emissions by 15,000 Tons a Year   SITA’s in-flight fuel efficiency ...

Addressing the Challenges of In-Flight Connectivity. Looking at the Wireless Broadband Alliance

Addressing the Challenges of In-Flight Connectivity. Looking at the Wireless Broadband Alliance (WBA) Report   Yesterday, on 12th ...

Delta Joins American Airlines and United Airlines in Investment in eVTOL

Delta Joins American Airlines and United Airlines in Investment in eVTOL   Yesterday, on the 11 October 2022, ...

Perth Airport Trials Amadeus Biometric Technology with Long-Term Partner Singapore Airlines

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How the Internet of Things (IoT) is Improving Aviation

How the Internet of Things (IoT) is Improving Aviation   Simply put, the Internet of Things (IoT) is: ...

Efficient Technology at Terminal 4 Changi Airport 

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TAP Air Portugal, Connecting the World. Interview with Silvia Mosquera

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Korean Air to Use Shell’s SAF From 2026

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What’s Next for Offer Optimisation? Interview with Surain Adyanthaya – President of

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AirAsia Announces Partnership with 12Go to Provide Complete Journey Experience

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easyJet Appoints AirFi to Trial Digital Onboard Experience

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FLYR Labs Announces Avianca as the Adopter of Their Revenue Operation System

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The (Bleak?) Future of Departure Control Systems

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Separating Speculation from Situational Awareness in the Aviation Threat Landscape

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How Can Airlines Maximize Revenue From Existing Visitors?

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Sky Gods – The Price of Our Love of Flying (Documentary)

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Airline Ancillary Revenue Reaches $462 Billion in 2021

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The Uses of Digital Twin Technology in Aviation

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Wizz Air Tops CarTrawler Yearbook of Ancillary Revenue

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The Third Horizon of Opportunity – High-Performance Retailing

The Third Horizon of Opportunity – High-Performance Retailing The event season is a great time of year to ...

AirAsia Introduce ‘airasia Holidays’ To Their Super App

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What Is the Future of Airport Parking?

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easyJet’s New Focus For Net Zero

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Appealing To The New Generation of Passengers Through Omnichannel Retail

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When It Comes to Modern Retailing, LCCs Have a Head Start

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How Is The Metaverse Being Used In Aviation?

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Airlines Face Challenges of Service Disruption with Digital Staff Optimization a Key

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In-Flight Connectivity. A Lucrative, Loyalty Building Opportunity

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What is Holding Young People Back From Joining the Aviation Industry?

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Phygital: How Cognitive Technology Drives Smart Airline Operations

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Flexibility is Here to Stay. Amadeus Responds To Demands For BNPL Options

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The Impact of the Russia-Ukraine War on Finnair

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Nick Price, DDID/SSI, and the “Control Yourself” Interview

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Kansai Airports Introduce Interactive Customer Service Robots to Improve Airport Retail

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The Benefits of Emirates’ $2 Billion Investment in Their Inflight Experience Are

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3 Growth Zones for Airlines: How to Use Technology to Empower the

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“BER Runway” – Virtual Queuing in Berlin with Berlin Brandenburg Airport (BER),

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Closing the PX Gap: From Dots to Big Picture Insight

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Tickets – Can We Live Without Them?

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Is the Aviation Industry Primed to Accept Crypto Payments?

Is the Aviation Industry Primed to Accept Crypto Payments?   Currently, only approximately 15,000 businesses worldwide accept Bitcoin ...

“What Are You Looking Forward to at This Year’s World Aviation Festival?”

"What Are You Looking Forward to at This Year's World Aviation Festival?" In advance of the upcoming World ...
Digitize Travel Documents

The Critical Need to Digitize Travel Document Verification

For decades, passengers and airlines alike have been suffering from the inconvenience of the manual processes surrounding physical ...

Delta Airlines PARRALLEL REALITY™ Personalised Display Screens

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Digital Solutions for Aviation Industry to Increase Revenues by Enhancing PAX Experience

Passengers Volumes are Recovering. Opportunity or Disaster? After almost two years of pandemic precautions and concern with the ...

Alaska’s Electronic Bag Tags Set to Reduce Time Spent Checking Luggage by

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Are airlines already on the path to sustainability Or is Net Zero a long way ahead

Are airlines already on the path to sustainability? Or is Net Zero

As the impact of climate change becomes more apparent with each passing day, the airline industry, which accounts ...

Buy Now Pay Later Flights?

Buy Now Pay Later Flights? The vast majority of flights currently follow a pay up front model. However, ...

Copenhagen Airports: Architects of the Future Airport

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United Airlines Pays $10 Million Pre-Delivery Payment for eVTOL Aircrafts

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Airports Achieve Three Seconds per Touchpoint with the Digi Yatra App

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The Future of Dynamic Pricing for Airlines

The idea of dynamic pricing – optimizing prices based on demand and propensity to buy – is not ...
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Is this summer’s baggage crisis an innovation opportunity?

Is this summer's baggage crisis an innovation opportunity?   BBC News published an article this summer about the ...
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Green aviation: 5 schemes to help achieve sustainability in airline operations

The aviation industry connects people and countries, opening the gateway to many economic and social opportunities. Given the ...

Aviation Decision-Making Requires Advanced Technologies

Aviation Decision-Making Requires Advanced Technologies   For aviation to be successful, many complex airport operational tasks must be ...
Using airport charges as levers for growth, efficiency and sustainability

Using airport charges as levers for growth, efficiency and sustainability

Flexible pricing is the way of the future, says ACI – and Veovo Airport charges, a much-debated topic ...
7 Myths of AI-Powered Pricing Demystified

7 Myths of AI-Powered Pricing Demystified

Airlines have concerns and incorrect assumptions about the role of AI in powering the future of pricing. In ...
How Digitized Services Are Elevating Passenger Service in this Summer of Airline Disruption

How Digitized Services Are Elevating Passenger Service in this Summer of Airline

So many of us have been there. The one last errand before you rush to the airport. Making ...
Dipping your feet in customer segmentation

Dipping your feet in customer segmentation

There has been a lot of talk about customer segmentation and personalisation in the past few years. However, ...
Connected Airports: The Path To A Productive And Efficient Future

Connected Airports: The Path To A Productive And Efficient Future

People travel for a variety of reasons. Those reasons are unlikely to fade away. Staying locked in is ...
How technology can help airlines maximize cargo utilization

How technology can help airlines maximize cargo utilization

Disruption is the new normal for businesses in every industry. In the travel and transportation space, airlines are ...
Digital Innovations – A Necessity for the Travel and Retail Industries in the ‘New Normal’

Digital Innovations – A Necessity for the Travel and Retail Industries in

The beginning of 2020 brought with it the hopes for a new decade. The year which started with ...
What is the future of the pss

What’s the Future of the PSS?

While there has been much talk and debate since IATA published their vision of a world of offers ...
Airport Mobility is a $70 billion untapped opportunity for the travel industry

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Global Airport Mobility – comprising journeys taken to and from the airport by consumers - is a $60-70 ...
The Modern Multi-cloud Reality

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Enterprises increasingly look to cloud to accelerate innovation processes, bring products to market faster, construct resilient supply chains, ...
Why should airlines care about offers and orders v2

Why should airlines care about offers and orders?

In part one of our blog series, we examined how transitioning to an offer and order model would ...
How Air Malta is reinventing the digital experience part 2

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The face masks are off, those big conferences with thousands of people are back on the calendar, and ...
At the crossroads remaining on traditional PSS or entering the brave new world of airline retail

At the crossroads: remaining on traditional PSS or entering the brave new

The pandemic brought the airline industry to a standstill. Not only were flights and aircraft grounded and much ...
Managed Services Support For Europe’s Largest Airline In ServiceNow ITSM And Cloud Management

Case Study: Managed Services Support For Europe’s Largest Airline In ServiceNow ITSM

The Client The client is an aviation group with operations worldwide comprising over 110,065 employees. The ServiceNow solution ...
Technology Taking the Airlines Testing Industry To The Future Faster

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With the advent of modern technologies impacting every industry, the travel sector has been ahead in terms of ...

Why is NDC taking so long?

I keep hearing the same concerns about the perceived speed of the transition to airline digital retailing, whether ...
Lufthansa Cargo Soars Toward Cloud Readiness With Mindtree And TIBCO

Case Study: Lufthansa Cargo Soars Toward Cloud Readiness With Mindtree And TIBCO

During the global pandemic, Lufthansa Cargo faced many of the same challenges as other airlines: decreased passenger flights ...
Integrating Construction Data

Integrating your Construction Data with Integrity

There is arguably no more important step in the data lifecycle process than integration. When we move to ...
How Air Malta is reinventing their digital experience

How Air Malta is Reinventing Their Digital Experience

We’re hearing the church bells ringing, the waves of the Mediterranean Sea crashing into one of Europe’s most ...
Swedavia Airports Meet Environmental Challenges by Embracing Tech

Swedavia Airports Meet Environmental Challenges by Embracing Tech

As airports adapt to new environmental requirements, technology steps up to help them keep track of their carbon ...
What will air travel look like in the metaverse

What will air travel look like in the metaverse?

In a famous interview in 1995, Bill Gates explained the Internet to Dave Letterman, the host of a ...

One Order: The proof of the pudding is in the eating

One Order: The proof of the pudding is in the eating   NDC has transformed airline distribution. Well, ...
Scandit Air Travel Passport Self Scanning

Take Air Passenger Experiences to a Higher Plane with Smart Data Capture

The air travel industry was hit hard by pandemic lockdowns and restrictions. Among the challenges for airports and ...
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Biometric ID To Speed Up Passenger Process As Changi Airport’s T2 Reopens

The Changi Airport Group, which manages Singapore's Changi Airport, has announced a phased re-opening of the refreshed and ...
Last Call for Customer-Centric Retailing

Last Call for Customer-Centric Retailing

From this week, face masks are not mandatory anymore on European Union flights and airports (except in Spain ...
The trouble with TOBT and how machine learning can improve it

The Trouble with TOBT… and how machine learning can improve it

Airport performance relies on accurate off block times. Operators have all the data to make it so. It’s ...

5 questions airlines should ask about their transition to Order management

When low-cost carriers designed their business models to simplify their business and reduce costs, they went ticketless. But ...
Putting the (NDC) cart before the (distribution) horse

Putting the (NDC) cart before the (distribution) horse

Even though NDC has been around for several years, there are still many airlines either planning an implementation, ...
An Uncompromising Approach to the Highest Data Security Standards

An Uncompromising Approach to the Highest Data Security Standards

Carriers should look for a software provider with a data-first, cloud-based mentality, which means putting data security front ...
Attracting top and diverse talent to the aviation industry

What’s up with I.T? Attracting top and diverse talent to the aviation

Whilst we see the light at the end of the runway in regards to the COVID-19 pandemic, there ...

ApronAI Case Study – Reducing Kerosene Costs

ApronAI Case Study - Reducing Kerosene Costs   Historically it has always been labor costs representing the largest ...

5 points to watch for business travelers who pick rail as an

While safety, on-time performance and cost effectiveness made air travel the preferred mode of transport for business travelers, ...

Seven Key Benefits of Aircraft Digitalisation

Valour Consultancy has published a new report, “The Market for Connected Digital Applications – 2022”, which offers an ...

How Airline Business Travel Is Changing and Why That’s Okay

A new report by IdeaWorks and CarTrawler reveals how the COVID-19 pandemic, technology and greater awareness of the ...
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Aviation tech innovation in 2022 – time for a new mindset?

  Aviation tech innovation in 2022 – time for a new mindset?   As the global travel industry ...
Off To The Cloud With Digital Transformation

Off To The Cloud With Digital Transformation

Off To The Cloud With Digital Transformation Digital transformation is no longer an option. In fact, it’s a ...
Datalex - WAF Blog

The ‘AI’ Promise – A New Era of Airline Retailing. In discussion

As airlines emerge from the COVID-19 pandemic, what trends will outlast the recovery? The pandemic was the single ...
Airports need to be in I.T to win I.T

Airports need to be in I.T to win I.T – The latest

COVID-19 has caused an unprecedented challenge to the aviation industry, requiring lower IT spend in line with depleted ...
Have customers regained confidence in air travel

Have customers regained confidence in air travel yet?

Exactly two years ago, Switzerland, where I live, imposed a lockdown on the population, following the WHO announce ...
Airports Commit to Supporting Airbus' Hydrogen-Power Program

Airports Commit to Supporting Airbus’ Hydrogen-Power Program

Airbus has announced an ambitious strategy to decarbonise the air transport industry, with the ZEROe project—which explores zero-emission ...
When Airports Think Like Tech Companies

When Airports Think Like Tech Companies

During the Aviation Festival London, Sjoerd Blum, Chief Information Officer, Royal Schiphol Group, suggested airports should think of ...
Digital Consumer Retail Trends Airports and Airlines Should Keep In Mind

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The recently published Travel Retail Consumer report by analysts at m1nd-set, Future trends impacting travel retail, offers several ...
Airports Embrace Seamless Service and Disruption Management to Stimulate Recovery and Ensure Growth

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During the Aviation Festival, London, the Keynote Airport CEO Panel discussed how airports could adapt their services and ...
Retooling revenue management for the entire organization Retooling revenue management for the entire organization

Retooling revenue management for the entire organization

Retooling revenue management for the entire organization Over the past two years, uncertainty has become the new normal ...
world aviation festival blog

Stroopwafels in demand: Corendon launches in-seat ordering 

Stroopwafels in demand: Corendon launches in-seat ordering While prevalent already at sporting venues and on trains in-seat ordering ...
Optimization Software Helping to Address Labor Challenges

Optimization Software Helping to Address Labor Challenges

The aviation industry is rebounding from the pandemic with flights having resumed and passenger confidence rising. There still, ...

CEO Fireside Chat: JetBlue and Breeze on responding to new market conditions

During the Aviation Festival, London, Guy Johnson, News Anchor, Journalist and Aviation Enthusiast, Bloomberg, David Neeleman, Founder JetBlue, ...

American Airlines’ Alison Taylor on Enhancing Travel Retailing to Drive Recovery

During a breakout chat conducted at Aviation Festival, London, Alison Taylor, Chief Customer Officer, American Airlines, shared some ...
World Aviation Festival

Context is Everything

Context is everything: decoding post-pandemic demand through new data points   Airlines need to sell the right product ...

Five key takeaways from World Aviation Festival with Mike Parkinson

It’s been a short while now since World Aviation Festival, which as always, was a pleasure to speak ...

Agility, Confidence, and Transformation

FLYR | Highlights of 2021 and What 2022 has in Store   While the past 18 months dealt ...

COVID Crisis Spurs Airlines to Double-Down on NDC and Other Digital Merchandising

During the closing keynote panel on Day One of the World Aviation Festival, London 2021, a panel of ...

Intelligent airlines: Discover the new potential – embrace, emerge, and evolve

The aviation industry was among those most impacted by COVID-19. While the industry is still reeling under the pandemic's ...
airline tickets payment

The lessons learned from providing payment orchestration for airlines

International airlines have, by necessity, some of the most complex payment ecosystems of modern merchants, and an equally ...

Undisrupt: Bringing Power Back to Airlines

The travel industry has been disrupted ​​Historically, the relationship between airlines and travel agencies was one in which ...

Passengers Welcome Biometrics, IATA Finds

According to the latest Global Passenger Survey (GPS) published by the International Air Transport Association, passengers welcome the ...
holiday beach

The travel industry has a payments problem. It’s time to fix it.

The financial impact of the COVID-19 pandemic has been huge for the travel industry. Finding a new way ...

How travel brands can use AI to cross-sell online

Using Machine Learning based AI technology to drive tangible commercial results for airlines, hotels and other travel companies. ...

Olivier Krüger, CEO Lufthansa Systems: Shaping a sustainable future for aviation

The aviation industry is hugely important for people and the economy. At the same time, it bears a ...

Choreographing the New Distribution Capability ecosystem

It is incredible to see how much things have transformed for the airline industry! To understand just how ...
hopper blogpost fintech

How Fintech will Drive the Travel Industry’s Recovery

The pandemic challenged leisure travelers and travel brands in a way few events have done before. It was ...

Venturing beyond dynamic pricing to personalized pricing

While the airline industry was the first to introduce advanced revenue management techniques to the world, including the ...

A New Digital Retail Reality – The Future Belongs to the Bold

When it comes to travel, digital behaviours, online retail expectations and strategic airline investments, COVID-19 truly changed the ...
Flyr labs blog

Low-Risk Revenue Management (RM) Optimization

Evaluating Model Performance Prior to Implementation Antiquated revenue management software, relying on legacy forecasts, has limited airlines’ ability ...
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Ancillaries Are Going Strong, And Just In Time Too

Airline ancillary revenue is starting to recover, reaching $65.8 Billion in 2021, a 13% increase over 2020 ($58.1 ...

FLYR Labs applies AI and machine learning to help airlines reach new

The global pandemic created additional challenges in our already complex, competitive industry and resulted in an estimated $370B in ...

Airlines Ramp Up for Reopening

After an unprecedented, prolonged closure of international borders, the skies are opening again, and airlines have reason to ...
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easyJet holidays boosts margins by creating the perfect holiday package in real-time

Overview As a pioneer in the commercial air travel space for the past 25 years, easyJet developed a ...
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The strategic considerations most travel providers are all too eager to overlook

Taking to the skies again after a long hiatus is tricky business, especially for those who considered themselves ...
b2b marketing airlines

B2B Channels: Making the Most of a Powerful Sales Force

Flex Travel Solutions Medium Blog: flextravelsolutions.medium.com Flex Travel Website: flextravelsolutions.com As the travel industry finds its way back ...

How Buy Now, Pay Later Grows RASM and Reduces Reliance on Fare

Sipping a citrusy umbrella drink with your toes toying in sugar-white sands. Far from the big city, summiting ...
World Aviation Festival - Europeans Are Eager To Travel Again Here’s What They Want Most

Europeans Are Eager To Travel Again: Here’s What They Want Most

There’s good news in store for European airlines and airports during the winter season. A new study of ...
How precision marketing can boost direct sales for airlines

How precision marketing can boost direct sales for airlines

Driving web traffic is a key objective for airline marketing teams. Whether using search engines, social media or ...

Hey! Don’t Sleep on Pinterest

First, I am not a social media influencer or guru or anything close to that. I’m more of ...
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KLM Puts Globetrotting Back on the Map, and We’re Going Places

After prolonged isolation due to COVID-19, people are eager to return to the skies and explore far-flung places. ...
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Juggling many components: Airport Cybersecurity in a COVID-19 World

Aviation has been severely impacted by the COVID-19 pandemic with travel restrictions and dramatic declines in air traffic. ...
green aviation sustainable

Google Ups the Ante on Flight Search as IATA Confirms Net Zero

The big announcement from this year’s IATA Annual General Meeting—a commitment by IATA member airlines to reach Net ...
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New Aims For Luxury In Airport Retail Inspire Green Re-Think on PaxEx

The latest report from airport retail analysts at m1nd-set is an eye-opener in terms of what it suggests ...
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Rethink, Rebuild, Recover – Digitally

[blockquote text="It’s exciting to look ahead to the WAF Expo, not only for the thrill of actually being ...

Future Focus: Q&A with IAG Group Head of Innovation, Dupsy Abiola

An area of highlight for many delegates at an industry conference such as World Aviation Festival, are panel ...
Sabre AI article

Sabre Travel AI TM : driving innovation and creating differentiation in the

Most people today have experienced AI and ML in their everyday lives in one way or another, from ...

Three Things to Celebrate as Air Travel Recovers

We may not have seen a recovery for aviation - yet - but we see some signs of ...

The changing landscape for airline technology and distribution

Cory Garner, Co-CEO, Travel Technology Research, in conversation with Henry Harteveldt, President, Atmosphere Research Group explored the shifting landscape for ...

Persistence of Vision—Emirates Finds Prime Time for New VR Flight Show

Persistence of vision is the brief lingering effect of images on the retina (for around 1/16 of a ...

20 Years On, Aviation Reflects on Lessons Learned from 9/11

On the day of the attacks, I was in New Orleans attending the Air Carriers Purchasing Conference (ACPC). ...

Aviation Adapts to Change Through Tech

Adapting to change is a fundamental requirement of survival. Embracing change is a core quality of trailblazers and ...

A Brief State of Affairs: Airline Payments 2021

It’s now nearly 1.5. years since the pandemic started and the recovery is slowly but surely happening. From ...

Airport technology priorities in a time of pandemic

Although the airport industry has already made significant progress in its recovery from the COVID-19 pandemic, the next ...

Slow to Go: Government Policies Override Vaccine Advantage

Qantas has announced plans to re-open limited international routes based on government projections that Australia will reach an ...
IATA Travel pass

Airline CFOs are Moderately Optimistic and IATA Travel Pass Advances

Airline CFOs are feeling moderately optimistic for the future as the global vaccine roll-out continues. The International Air ...

The Sturdiest Alliance and Other Insights from the Datalex/IdeaWorks Big Book of

Datalex and Ideaworks have published their Big Book of Airline Data for the 2020 Financial Year, offering some ...
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Retail Forward: What could be better than the worst?

Let’s get the ugly out of the way. IATA surprised no one by confirming that 2020 was the ...

A Challenging Summer For Europe’s Airlines

We are well into the peak Northern summer season but you’d be excused for not recognising it as ...
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Looking at the glass half full: The increase in Digital Transformation within

Digital Transformation is not new in any industry and in particular aviation. Digital Transformation programmes are often a ...
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Inflight retailing: Let’s get digital! Part Two

Last week we shared the first part of a thought-leadership roundtable featuring thought-leaders from three companies providing digital ...

Summer Air Travel Cooler Than Desired as International Travel Chills

Airlines report a chilly summer with demand significantly below pre-COVID-19 levels, and ongoing restrictions on international travel restrictions ...

Tokyo Airports Turn to Biometrics As Olympics Begin

Passengers Want To Cut “The Hassle” Out of Flying Under COVID-19 Rules As the Olympic games begin, Tokyo ...
onboard retail

Inflight retailing: Let’s get digital!

The age of digital inflight retailing is upon us! Airlines across the spectrum, from full-service legacy carriers to ...

Safeguarding the future of travel

Why it is time to rethink payments and liquidity in the travel industry  The travel industry has been ...

Is your airline’s loyalty platform holding you back?

Airline loyalty programs are a prime asset for developing deeper engagement with members and packaging personalized offers. Yet, ...

Airport Retailers Reopen With Fresh, Digital, and Sustainable Strategies to Boost Sales

As air travelers return, airport concessionaires reopen with creative new strategies to encourage passengers to linger and spend, ...

Vaccine Proof: International Air Travel Advances With Digital Health Pass Support

International air travel to the UK is getting a booster shot from digital tools, which help passengers confirm ...

Intermodal. The opportunity airlines can’t afford to miss.

The travel industry is working hard to reduce its impact on climate change. Travellers are acutely aware of ...

The industry transformation to dynamic offering

In 2020, the airlines’ mechanism to create and manage offers continues to rely on traditional fares and ancillaries ...

Big Bets on Planes and Better Plans for Operations Ahead

Last week, United Airlines made a big, bold bet on the future of airline operations domestically and beyond ...
Dynamic Offer Generation

Continuous Pricing, Dynamic Offer Generation and the Transition to True Customer Centric Airline Retail

Download the new Datalex White Paper for exclusive insights here. The COVID-19 pandemic has caused havoc for traditional revenue ...

We made it this far. Now what?

There’s no other way to say it: The past 15 months have been sheer hell. And, while parts ...
AI

Getting the Most of AI

What you need to know about the new NIST Anti-Bias Proposal Artificial Intelligence (AI) applications have the potential ...

Getting back to Business: As customers return to the skies, it’s time

After suffering through the Covid-19 downturn, airlines will want to recover revenue from every opportunity, but this requires ...
Health pass world aviation festival blog covid border

Health Passes To Ease Reopening for Summer Travel in Europe and Across

While COVID-19 still impacts our everyday lives, the broader adoption of vaccines is encouraging a reopening of borders. ...
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Advancing Innovations that Support Airlines Across the New Travel Landscape

Over the past 12 months all sectors and communities have been united in a global call to action ...

The Money Shot: What’s the future of payments for airlines in a

Airlines need rapid access to funds to keep their high cash-burn businesses going even in the best of ...

Contactless & Discoverability: How people operate, work in, and experience airports

As a trusted solutions provider for leading aviation companies, the LocusLabs team keeps a close eye on how ...
payments airlines

Payments will be even more pivotal for airlines post-pandemic

The journey that a payment takes between airline passengers and the airline company involves many steps, but it ...
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Flying Thistles: what it takes for airlines to flourish in prickly times

The past may be a prologue in many ways. But, during the Covid-19 pandemic, the past has become ...

Travel recovery goes beyond planes in the sky. It’s a new exchange

Winning business is hard. Most successful companies will tell you that retaining customers is far cheaper than acquiring ...

The Future of Airline Sustainability In Recovery Mode

The airline industry faces both short-term and long-term challenges to its stability and growth. While meeting the challenges ...
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How Targeted Ancillaries Can Win Back Customer Confidence

Airline retail has shifted, and rightly so, to focus on safety and reassurance, supporting customers with the vital ...
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Rethinking Airline Retailing for Recovery and Beyond

Just getting passengers back in the air is imperative to the recovery of the airline industry. But what ...

Airlines must improve on digital or fail

Travelers are expecting more from their online experience - now airlines must deliver A recent  survey from Trustly ...
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Biosecurity and Contactless Travel in Focus as Airlines Plan For Recovery

The Covid-19 pandemic is a historic challenge for aviation. In 2020, SITA data showed a 44% reduction in ...
Oliver Krueager CEO Lufthansa systems

Accelerating the pace of digital transformation

The COVID-19 pandemic has had a devastating impact on the aviation industry. As a leading airline IT provider ...
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How can Airlines Retail at Speed Post-COVID?

Greater Offer Control, Faster Reaction Time to Market, Sophisticated Self-Service tools, Real-Time Response Capability, Automation. These are the ...
changes aviation industry here to stay

Changes Are Here to Stay – Crisis fosters Collaborations in the Industry

The history of medicine teaches us that every pandemic ends in two ways. On the one hand, there ...

Managing the crisis at KLM

This interview was conducted at the World Aviation Festival Virtual on 24th September in 2020. Any reference to the ...

How can airlines navigate the COVID-19 holiday season and other pandemic headwinds?

Travel and Transportation industry leader Greg Land on why many airlines are still in crisis mode and how ...

Putting Technology to Work: Partnering to get the tourist industry back on

Author: Chiara Quaia, VP Market Development - Travel, Mastercard The COVID-19 pandemic has grounded much of  the tourism ...

Keynote Interview: What is the outlook for global aviation in 2021?

Guy Johnson interviews IATA CEO Alexandre de Juniac to discuss the ongoing impact of COVID-19 on the aviation ...
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