Travel Tech

Delays and cancellations are getting worse – airlines must embrace a more human approach
‘Chaos’, ‘shame’, ‘misery’. On the morning of Tuesday 29th August, there wasn’t a single national news outlet – from the Daily Mail to Sky News – that didn’t feature at least one of these words in its headlines following the UK air traffic control system crash. While...

Embracing the Tech Future Of The Airline Business In Three Charts
The world of aviation has always been about movement, connection, and evolution. As Lisbon's skies get ready to welcome aviation professionals from across the globe for the annual World Aviation Festival, the pivotal role of technology in reshaping our dynamic...

OAG The Airline Tech Transition: A Journey Towards “Travel Done Right”
As we usher in a new era of technological advancements, the airline industry is in the throes of a seismic transformation. Two parallel systems are driving this change – the historically grown legacy system, and a modern, dynamic, adaptive system. This critical...

AI in aviation with Glenn Morgan
"The aviation industry is a key area where AI can play a really significant factor. It goes from everything like personalised customer service, dynamic pricing, predictive maintenance, flight operations optimisation. To everything through from baggage tracking to...

Multimodal Travel: Aviation Needs to Think Beyond the Flight
The future of aviation has always seemed like a distant one. But the future we look to today – of flying EVs and net-zero flights – might be out of reach for decades. Innovation has undeniably been slow. There hasn’t been a quantum leap in ages – only incremental...

Changi to introduce passport-free immigration clearance
Yesterday, the Immigration (Amendment) Bill was passed to allow for end-to-end biometric clearance at the airport and checkpoints. From the first half of 2024, this will enable passengers departing Changi Airport to pass through automated immigration clearance without...

AI that “gives you back time.” Maximising predictive data with FlightAware
The industry's become really good at using that data and those tools at optimization on days where things are going well and delivering a really good experience for passengers. But I think where AI in particular has a place is the bad days, the days where there's...

Industry trends and event insights with Sinead Finn
Sinead Finn, Founder, affinnity joined for a brief discussion in preparation for the World Aviation Festival. The conversation touched on notable trends shaping the industry landscape, a glimpse into her upcoming sessions, and a comment on the event's evolution....

Reducing disruption with climate resilience: Extreme weather
Reducing disruption with climate resilience: Extreme weather SITA recently published an article on leveraging technology for climate resilience. It highlighted that disruption caused by weather conditions account for 75 per cent of air traffic delays, "costing...

Airports: The emerging landscape, tech, and innovation with NEC Corporation of America
"Those types of capabilities where it impacts the passenger's experience greatly provides a negative context to what used to be pretty glamorous air travel. The last thing anybody wants going on vacation or even a business trip is disruptions. So a lot of airports and...

The future era of technology-driven smart airports
To keep pace with the ever-increasing needs and demands, airports worldwide are constantly evolving. With air travel on the rise again, airports are not just expected to facilitate passengers and cargo movement; they also need to expand their horizons to cover other...

From physical passport to Digital Travel Credential (DTC)
As digital boarding passes and travel documents increasingly become the norm, how long will it be until the physical passport is no longer needed? Mobile-based Digital Travel Credential (DTC) are paving the way for a future where the traditional passport is no longer...

New generation AODBs: The key to airport digitisation
With the current landscape increasingly focused on digitization, AODB solutions sit at the backbone of modern airport operations, playing a pivotal role in the transformation of the aviation landscape. As the single source of truth, these solutions harness the power...

Aviation 2030: AI flight scheduling
Can low-cost-carriers squeeze more flights into their already packed schedules? Computer says yes. Flight schedules are probably airlines’ most critical factor towards commercial success and for decades flight scheduling analysts have been tasked with the critical but...

The UK hydrogen alliance: Accelerating decarbonisation
The aviation industry connects people, boosts economies, and fosters international collaboration. To enable its long term benefits to continue, aviation urgently needs to decarbonise. For now, the path to a decarbonised aviation sector is not yet clear, with hydrogen,...

Retail: Emerging trends, innovation, and key themes with Ann Cederhall
As the industry's landscape evolves, innovation is key. At World Aviation Festival, Ann Cederhall, Consultant at LeapShift will be sitting down with industry leaders, facilitating discussion around the future of PSS, new modal connections, NDC, emerging trends, and...

Investing in aviation’s identity-first future
The most crucial identity industries, defined by FindBiometrics and Acuity Market Intelligence are: financial services, government services, healthcare, hospitality, and travel. These foundational sectors rely on a complex, rapidly evolving ecosystem that spans big...

Twelve takeaways from SITA’s 2023 Passenger IT Insights report
"Travelers are telling the industry loud and clear: the more they are subjected to clunky and inefficient processes, the more likely they are to consider other options. They demand that the industry offer the same digital options they use in their daily lives to make...

Sustainability and innovation at Abu Dhabi International Airport’s Terminal A
In two months, Abu Dhabi International Airport will welcome travellers to its new state-of-the-art terminal: Terminal A. Highlighting the airport's commitment to elevating the passenger experience, Elena Sorlini, Managing Director & Interim CEO, Abu Dhabi...

Generative AI as a decision maker in revenue management
Artificial Intelligence. It is hard to dispute that the future lies with AI, but are airlines doing everything they can to stay ahead of the curve? AI has existed for a while but has only hit the mainstream in the last few years. The most common use cases are routine...