Travel Tech

United leverages iPhone feature to provide passengers real-time access to flight details on their lock screen
United leverages iPhone feature to provide passengers real-time access to flight details on their lock screen How many times have you been running through a busy airport, desperately looking for a screen to inform you which gate to rush to, only to find out...

The Battle of the Airline Apps is back!
The Battle of the Airline Apps is back! We’re relaunching the Battle of the Apps challenge this year to find out who currently has the ultimate airline app! Join to find out which airline app is leading the way in offering a more seamless, frictionless and...

Air New Zealand expands in app baggage tracking
Air New Zealand expands in app baggage tracking Following a successful pilot programme in April, Air New Zealand is expanding its in app baggage tracking feature. The test run will now be available to 25 per cent of app users travelling domestically and five...

Unlocking apps as powerful travel tools
Unlocking apps as powerful travel tools Technology in aviation apps has advanced in recent years, transforming mobile devices into powerful tools and transferring agency to passengers. Initially, COVID-19 dealt a blow to the industry's app evolution. In April...

Diversity & Inclusion Panel: Embracing Equity – Why decisively inclusive leadership is the future of aviation, “You can’t retain people if they don’t feel at home.”
Diversity & Inclusion Panel: Embracing Equity - Why decisively inclusive leadership is the future of aviation, "You can't retain people if they don't feel at home." At Aviation Festival Asia, Moushumi Kirtania, Board Member and Director, Women in Aviation...

Etihad uses AI to make booking flights “as easy as asking a question” in Botim app
Etihad uses AI to make booking flights "as easy as asking a question" in Botim app Etihad Airways, Abu Dhabi's state carrier is using artificial intelligence (AI) to make it easier for customers to book flights. This week, Etihad Airways signed an agreement...

Emirates’ world first robot check-in assistant
Emirates' world first robot check-in assistant Emirates are changing up the check-in process, moving it "close to you" to streamline the airport experience for their passengers. With a new City Check-in and Travel Store, customers can now visit the store...

Fifty years on, how different will travel really be? easyJet 2070: The future of travel report
Fifty years on, how different will travel really be? easyJet 2070: The future of travel report easyJet 2070: The future of travel report outlines a set of predictions for what travel might look fifty years from now. Many of the ideas like space-based holidays...

Interview with Isaiah W. Cox, President/CEO WheelTug – The automation of ground ops
Interview with Isaiah W. Cox, President/CEO WheelTug - The automation of ground ops This 15-minute interview with Isaiah W. Cox, President/CEO WheelTug explores the automation of ground ops. The conversation touches on sustainability, efficiency, and safety in...

The AI-powered operations optimising technology at DOH and DIA
The AI-powered operations optimising technology at DOH and DIA Working in partnership with Aeroficial Intelligence, MATAR, the Qatar Company for Airports Operation and Management is enhancing airport operations with a new AI-powered tool providing operational...

Commercial leaders panel – Changing behaviours and adapting RM, retailing, loyalty, and network planning strategies to keep up
Commercial leaders panel - Changing behaviours and adapting RM, retailing, loyalty, and network planning strategies to keep up At Aviation Festival Asia, the commercial leaders panel looked at how passenger behaviours have changed since the pandemic and the...

360-video to improve airport accessibility
360-video to improve airport accessibility The World Health Organization (WHO) estimates that more than one billion people live with some form of disability, constituting approximately 15 per cent of the world's population. Often air travel can be difficult for...

Vienna Airport and Austrian Airlines offer home luggage pick up
Vienna Airport and Austrian Airlines offer home luggage pick up As the industry approaches the busy summer period, airlines and airports are using technology to avoid bottlenecks across the customer journey. One way tech is helping to reduce friction at the...

Alaska Airlines removes kiosks to create a seamless airport experience
Alaska Airlines removes kiosks to create a seamless airport experience Alaska Airlines has set a target to get passengers through the lobby and to security in five minutes or less. How will this be achieved? Through leveraging the power of mobile tech. The...

Changi Airport enters the metaverse
Changi Airport enters the metaverse Changi Airport Group (CAG) has announced its metaverse "debut" with an immersive experience called ChangiVerse. Transporting the physical airport into a digital space, people are encouraged to "experience the magic of Changi...

Webinar: Architecting the future of AI-fuelled offer and order management
Webinar: Architecting the future of AI-fuelled offer and order management This month, World Aviation Festival and PROS organised a webinar that looked at 'Architecting the future of AI-fuelled offer and order management." Here, panellists discussed the airline...

Interview with Olivia Chang, CIO, Plaza Premium Group – Creating a seamless experience
Interview with Olivia Chang, CIO, Plaza Premium Group - Creating a seamless experience At Aviation Festival Asia, Olivia Chang, CIO, Plaza Premium Group joined for an interview. In ten-minutes, the discussion covered technologies enabling a seamless experience,...

Carbon capture, direct air capture, and SAF
Carbon capture, direct air capture, and SAF Carbon dioxide in the atmosphere traps heat and contributes to global warming. Currently, CO2 concentration in the air is 422.29 parts per million (ppm), which is 50 per cent higher than average pre-industrial levels....

Tony Fernandes, CEO Capital A – Keynote interview, “I think if you don’t use it, you’ll regret it.”
Tony Fernandes, CEO Capital A - Keynote interview, "I think if you don't use it, you'll regret it." In a 20-minute keynote interview at Aviation Festival Asia, Capital A CEO Tony Fernandes discussed technology, data, and what it means to be digital. During the...

Interview with Richard Nuttall, CEO of SriLankan Airlines – Tech, sustainability, and passenger expectations
Interview with Richard Nuttall, CEO of SriLankan Airlines - Tech, sustainability, and passenger expectations At Aviation Festival Asia, Richard Nuttall, CEO of SriLankan Airlines joined for an interview to discuss technology, sustainability, passenger...