Heather Figallo, Chief Transformation Officer, Vueling Airlines joined to share some insights into her upcoming sessions at the World Aviation Festival and discuss the airline’s ongoing transformation strategies.
As Chief Transformation Officer, Figallo oversees Vueling’s transformation initiatives from incremental goals to ten year plans, ensuring the airline is constantly moving forward. Reflecting on the strategies that have made Vueling one of Europe’s leading low-cost carriers, Figallo highlighted the importance of constant self-reflection, regularly examining progress while monitoring the competitive landscape.
Further unpacking the strategies contributing to Vueling’s success, Figallo stress the importance of agility. Through maintaining a “start up,” entrepreneurial mindset and retaining the ability to adapt and progress, Vueling has evolved with the changing landscape, translating challenges to opportunities and gaining a competitive advantage.
For more insight into airline transformation, diversity, and agility, watch the full interview below. To watch Figallo live in the following sessions, book your ticket now,
- Keynote session: Vueling – An overall airline transformation story
- Chief Transformation Officer Panel: How do you successfully transform and develop your airline in an era of constant change, geopolitical issues, sustainability demands, technological advancements and
Questions asked include:
- With Vueling turning 20 this year, could you first reflect on the key strategies that positioned the airline as one of Europe’s leading low-cost carriers?
- How has Vueling’s digital mindset influenced your approach to tech and innovation? And what difference has this made both internally and for your passengers?
- Maintaining success often requires a strategic response to changing environments, how do you maintain agility as the airline grows?
- You have a steering committee with up to 70 per cent female representation, how has a focus on diversity and inclusion impacted the development of the company?
- Why have you chosen to join us at World Aviation Festival? Aside from your sessions, are there any people you’re particularly looking forward to hearing from or meeting with?
For more on World Aviation Festival 2024 see:
- Insights from WAF’s official airline partner KLM Royal Dutch Airlines
- Bernadette Berger on game-changing tech for guest experience
