NEWS-FOR-THE-GLOBAL-AVIATION-INDUSTRY

Biometric ID To Speed Up Passenger Process As Changi Airport’s T2 Reopens

The Changi Airport Group, which manages Singapore's Changi Airport, has announced a phased re-opening of the refreshed and updated Terminal 2 beginning May 29. Biometric identity will help expedite passenger processing at this terminal as Changi Airport prepares for...

Last Call for Customer-Centric Retailing

From this week, face masks are not mandatory anymore on European Union flights and airports (except in Spain and Italy), more than two years since the start of the pandemic. We may all feel like the pandemic days are about to be something of the past and that things...

The Trouble with TOBT… and how machine learning can improve it

Airport performance relies on accurate off block times. Operators have all the data to make it so. It’s a matter of knowing how to put it to work. In a sea of aviation acronyms, none has such a broad or deep impact on airport performance as TOBT: Target Off Block...

5 questions airlines should ask about their transition to Order management

When low-cost carriers designed their business models to simplify their business and reduce costs, they went ticketless. But why do legacy network carriers need tickets (now e-tickets) after all? Will they still need to issue tickets to customers who accepted their...

Putting the (NDC) cart before the (distribution) horse

Even though NDC has been around for several years, there are still many airlines either planning an implementation, just starting an implementation, or expanding a basic implementation to a higher level of functional maturity. NDC can change an airline’s distribution...

An Uncompromising Approach to the Highest Data Security Standards

Carriers should look for a software provider with a data-first, cloud-based mentality, which means putting data security front and center. Customers’ security and data privacy should be taken seriously and follow the most stringent SOC 2 cloud-based storage...

Last Call for Customer-Centric Retailing

From this week, face masks are not mandatory anymore on European Union flights and airports (except in Spain and Italy), more than two years since the start of the pandemic. We may all feel like the pandemic days are about to be something of the past and that things...

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Airlines

AIRLINES

TRAVEL TECH

TRAVEL TECH

Retailing

RETAILING

Airports

AIRPORTS

Payments

PAYMENTS

Digital Transformation

DIGITAL TRANSFORMATION

Airlines

AIRLINES

Airports

AIRPORTS

TRAVEL TECH

TRAVEL TECH

Payments

PAYMENTS

Retailing

RETAILING

Digital Transformation

DIGITAL TRANSFORMATION

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Consumer Data Informs Brand Strategy as Airline Marketing Teams Adjust to New Normal

Consumer Data Informs Brand Strategy as Airline Marketing Teams Adjust to New Normal The COVID-19 pandemic has re-shaped consumer behaviour. Airlines discussed adaptive marketing and brand strategies to ensure growth and recovery at the Aviation Festival, London. The...

ApronAI Case Study – Reducing Kerosene Costs

ApronAI Case Study - Reducing Kerosene Costs   Historically it has always been labor costs representing the largest share of airline operating costs. However, in the middle of the 2000s, increasing oil prices caused the cost of fuel to overtake labor costs ....

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