Modern data strategy – Elevating the airport and airline industry
In today's digital age, data is the lifeblood of innovation. The airport and airline industry, with its intricate operations and vast customer touch points, can create lasting value by harnessing the power of data to improve the traveler's experience, reduce...
Embracing the Tech Future Of The Airline Business In Three Charts
The world of aviation has always been about movement, connection, and evolution. As Lisbon's skies get ready to welcome aviation professionals from across the globe for the annual World Aviation Festival, the pivotal role of technology in reshaping our dynamic...
Delays and cancellations are getting worse – airlines must embrace a more human approach
‘Chaos’, ‘shame’, ‘misery’. On the morning of Tuesday 29th August, there wasn’t a single national news outlet – from the Daily Mail to Sky News – that didn’t feature at least one of these words in its headlines following the UK air traffic control system crash. While these articles followed a particularly unusual event, the stories of passengers abandoned in departure lounges, dealing with limited support on the ground, closed call centres and...
LATEST POSTS
OAG The Airline Tech Transition: A Journey Towards “Travel Done Right”
As we usher in a new era of technological advancements, the airline industry is in the throes of a seismic transformation. Two parallel systems are driving this change – the historically grown legacy system, and a modern, dynamic, adaptive system. This critical...
The growing cost of doing nothing in airline digital retailing
As many airlines and most system providers either have implemented a solution or have a plan towards digital retailing, several players have not decided a way forward yet. The main reasons for “doing nothing” about digital retailing include a lack of compelling...
AI in aviation with Glenn Morgan
"The aviation industry is a key area where AI can play a really significant factor. It goes from everything like personalised customer service, dynamic pricing, predictive maintenance, flight operations optimisation. To everything through from baggage tracking to...
Multimodal Travel: Aviation Needs to Think Beyond the Flight
The future of aviation has always seemed like a distant one. But the future we look to today – of flying EVs and net-zero flights – might be out of reach for decades. Innovation has undeniably been slow. There hasn’t been a quantum leap in ages – only incremental...
Changi to introduce passport-free immigration clearance
Yesterday, the Immigration (Amendment) Bill was passed to allow for end-to-end biometric clearance at the airport and checkpoints. From the first half of 2024, this will enable passengers departing Changi Airport to pass through automated immigration clearance without...
AI that “gives you back time.” Maximising predictive data with FlightAware
The industry's become really good at using that data and those tools at optimization on days where things are going well and delivering a really good experience for passengers. But I think where AI in particular has a place is the bad days, the days where there's...
LATEST
Reducing disruption with climate resilience: Extreme weather
Reducing disruption with climate resilience: Extreme weather SITA recently published an article on leveraging technology for climate resilience. It highlighted that disruption caused by weather conditions account for 75 per cent of air traffic delays, "costing...
Airports: The emerging landscape, tech, and innovation with NEC Corporation of America
"Those types of capabilities where it impacts the passenger's experience greatly provides a negative context to what used to be pretty glamorous air travel. The last thing anybody wants going on vacation or even a business trip is disruptions. So a lot of airports and...
The future era of technology-driven smart airports
To keep pace with the ever-increasing needs and demands, airports worldwide are constantly evolving. With air travel on the rise again, airports are not just expected to facilitate passengers and cargo movement; they also need to expand their horizons to cover other...
From physical passport to Digital Travel Credential (DTC)
As digital boarding passes and travel documents increasingly become the norm, how long will it be until the physical passport is no longer needed? Mobile-based Digital Travel Credential (DTC) are paving the way for a future where the traditional passport is no longer...
New generation AODBs: The key to airport digitisation
With the current landscape increasingly focused on digitization, AODB solutions sit at the backbone of modern airport operations, playing a pivotal role in the transformation of the aviation landscape. As the single source of truth, these solutions harness the power...
Aviation 2030: AI flight scheduling
Can low-cost-carriers squeeze more flights into their already packed schedules? Computer says yes. Flight schedules are probably airlines’ most critical factor towards commercial success and for decades flight scheduling analysts have been tasked with the critical but...
VIDEOS
AI in aviation with Glenn Morgan
"The aviation industry is a key area where AI can play a really significant factor. It goes from everything like personalised customer service, dynamic pricing, predictive maintenance, flight operations optimisation. To everything through from baggage tracking to...
AI that “gives you back time.” Maximising predictive data with FlightAware
The industry's become really good at using that data and those tools at optimization on days where things are going well and delivering a really good experience for passengers. But I think where AI in particular has a place is the bad days, the days where there's...
Industry trends and event insights with Sinead Finn
Sinead Finn, Founder, affinnity joined for a brief discussion in preparation for the World Aviation Festival. The conversation touched on notable trends shaping the industry landscape, a glimpse into her upcoming sessions, and a comment on the event's evolution....
Airports: The emerging landscape, tech, and innovation with NEC Corporation of America
"Those types of capabilities where it impacts the passenger's experience greatly provides a negative context to what used to be pretty glamorous air travel. The last thing anybody wants going on vacation or even a business trip is disruptions. So a lot of airports and...
Retail: Emerging trends, innovation, and key themes with Ann Cederhall
As the industry's landscape evolves, innovation is key. At World Aviation Festival, Ann Cederhall, Consultant at LeapShift will be sitting down with industry leaders, facilitating discussion around the future of PSS, new modal connections, NDC, emerging trends, and...
Empowering successful payments with Vueling Airlines
Charlotte Dumesnil, Director of Sales, Distribution and Alliances at Vueling Airlines will be speaking at World Aviation Festival on empowering customers and improving their experience through a large and efficient portfolio of payment methods. In advance of the...
AIRLINES
Delays and cancellations are getting worse – airlines must embrace a more human approach
‘Chaos’, ‘shame’, ‘misery’. On the morning of Tuesday 29th August, there wasn’t a single national news outlet – from the Daily Mail to Sky News – that didn’t feature at least one of these words in its headlines following the UK air traffic control system crash. While...
Modern data strategy – Elevating the airport and airline industry
In today's digital age, data is the lifeblood of innovation. The airport and airline industry, with its intricate operations and vast customer touch points, can create lasting value by harnessing the power of data to improve the traveler's experience, reduce...
Embracing the Tech Future Of The Airline Business In Three Charts
The world of aviation has always been about movement, connection, and evolution. As Lisbon's skies get ready to welcome aviation professionals from across the globe for the annual World Aviation Festival, the pivotal role of technology in reshaping our dynamic...
OAG The Airline Tech Transition: A Journey Towards “Travel Done Right”
As we usher in a new era of technological advancements, the airline industry is in the throes of a seismic transformation. Two parallel systems are driving this change – the historically grown legacy system, and a modern, dynamic, adaptive system. This critical...
The growing cost of doing nothing in airline digital retailing
As many airlines and most system providers either have implemented a solution or have a plan towards digital retailing, several players have not decided a way forward yet. The main reasons for “doing nothing” about digital retailing include a lack of compelling...
AIRPORTS
Modern data strategy – Elevating the airport and airline industry
In today's digital age, data is the lifeblood of innovation. The airport and airline industry, with its intricate operations and vast customer touch points, can create lasting value by harnessing the power of data to improve the traveler's experience, reduce...
AI in aviation with Glenn Morgan
"The aviation industry is a key area where AI can play a really significant factor. It goes from everything like personalised customer service, dynamic pricing, predictive maintenance, flight operations optimisation. To everything through from baggage tracking to...
Multimodal Travel: Aviation Needs to Think Beyond the Flight
The future of aviation has always seemed like a distant one. But the future we look to today – of flying EVs and net-zero flights – might be out of reach for decades. Innovation has undeniably been slow. There hasn’t been a quantum leap in ages – only incremental...
Changi to introduce passport-free immigration clearance
Yesterday, the Immigration (Amendment) Bill was passed to allow for end-to-end biometric clearance at the airport and checkpoints. From the first half of 2024, this will enable passengers departing Changi Airport to pass through automated immigration clearance without...
AI that “gives you back time.” Maximising predictive data with FlightAware
The industry's become really good at using that data and those tools at optimization on days where things are going well and delivering a really good experience for passengers. But I think where AI in particular has a place is the bad days, the days where there's...
DIGITAL TRANSFORMATION
Delays and cancellations are getting worse – airlines must embrace a more human approach
‘Chaos’, ‘shame’, ‘misery’. On the morning of Tuesday 29th August, there wasn’t a single national news outlet – from the Daily Mail to Sky News – that didn’t feature at least one of these words in its headlines following the UK air traffic control system crash. While...
Modern data strategy – Elevating the airport and airline industry
In today's digital age, data is the lifeblood of innovation. The airport and airline industry, with its intricate operations and vast customer touch points, can create lasting value by harnessing the power of data to improve the traveler's experience, reduce...
Embracing the Tech Future Of The Airline Business In Three Charts
The world of aviation has always been about movement, connection, and evolution. As Lisbon's skies get ready to welcome aviation professionals from across the globe for the annual World Aviation Festival, the pivotal role of technology in reshaping our dynamic...
OAG The Airline Tech Transition: A Journey Towards “Travel Done Right”
As we usher in a new era of technological advancements, the airline industry is in the throes of a seismic transformation. Two parallel systems are driving this change – the historically grown legacy system, and a modern, dynamic, adaptive system. This critical...
The growing cost of doing nothing in airline digital retailing
As many airlines and most system providers either have implemented a solution or have a plan towards digital retailing, several players have not decided a way forward yet. The main reasons for “doing nothing” about digital retailing include a lack of compelling...
PAYMENTS
Empowering successful payments with Vueling Airlines
Charlotte Dumesnil, Director of Sales, Distribution and Alliances at Vueling Airlines will be speaking at World Aviation Festival on empowering customers and improving their experience through a large and efficient portfolio of payment methods. In advance of the...
Business travel in the wake of the pandemic: Insights from GBTA’s Annual Forecast
Business travel in the wake of the pandemic: Insights from GBTA's Annual Forecast Some studies suggested up to 40 per cent of airline business travel may not return after the pandemic. This is particularly concerning given that pre-pandemic, the business...
Air France-KLM makes paying with points frictionless
Air France-KLM makes paying with points frictionless Air France-KLM has partnered with Pointspay to launch a "first-of-its-kind marketing and payment platform," Flying Blue+. This makes it easier for members to earn and spending Flying Blue Miles. The key...
Unlocking Gen Z engagement: Three essential factors to remember
Unlocking Gen Z engagement: Three essential factors to remember Gen Z (individuals born between 1997-2012) are estimated to make up over 1 billion passengers by 2029. Having endured the pandemic at a young age, these digital natives are planning to make up for...
Invigorating FFPs by banking on the power of partnerships
Invigorating FFPs by banking on the power of partnerships Earning miles by paying for your coffee via an airline co-brand credit card or spending the accrued loyalty currency on the same doesn’t come as a surprise today. But the emergence of coffee, or for that...
RETAILING
The growing cost of doing nothing in airline digital retailing
As many airlines and most system providers either have implemented a solution or have a plan towards digital retailing, several players have not decided a way forward yet. The main reasons for “doing nothing” about digital retailing include a lack of compelling...
Multimodal Travel: Aviation Needs to Think Beyond the Flight
The future of aviation has always seemed like a distant one. But the future we look to today – of flying EVs and net-zero flights – might be out of reach for decades. Innovation has undeniably been slow. There hasn’t been a quantum leap in ages – only incremental...
Offers & Orders; Customer-centric, modern digital retailing as a bridge between today and tomorrow
Offers & Orders is not a new topic within the wider travel industry; but it is an entirely new method of selling products that enables airlines to create and distribute personalised offers to travellers. It’s not surprising that new methods and old habits don’t...
Retail: Emerging trends, innovation, and key themes with Ann Cederhall
As the industry's landscape evolves, innovation is key. At World Aviation Festival, Ann Cederhall, Consultant at LeapShift will be sitting down with industry leaders, facilitating discussion around the future of PSS, new modal connections, NDC, emerging trends, and...
With the rise of ancillaries, seat blocking is taking centre stage
In an era marked by dynamic shifts in the aviation industry, ancillaries have emerged as a pivotal driver of airlines' financial success. The trajectory is undeniable, with global ancillary revenues surging from $42.6 billion in 2013 to $102 billion in 2022, even...
TRAVEL TECH
Delays and cancellations are getting worse – airlines must embrace a more human approach
‘Chaos’, ‘shame’, ‘misery’. On the morning of Tuesday 29th August, there wasn’t a single national news outlet – from the Daily Mail to Sky News – that didn’t feature at least one of these words in its headlines following the UK air traffic control system crash. While...
Embracing the Tech Future Of The Airline Business In Three Charts
The world of aviation has always been about movement, connection, and evolution. As Lisbon's skies get ready to welcome aviation professionals from across the globe for the annual World Aviation Festival, the pivotal role of technology in reshaping our dynamic...
OAG The Airline Tech Transition: A Journey Towards “Travel Done Right”
As we usher in a new era of technological advancements, the airline industry is in the throes of a seismic transformation. Two parallel systems are driving this change – the historically grown legacy system, and a modern, dynamic, adaptive system. This critical...
AI in aviation with Glenn Morgan
"The aviation industry is a key area where AI can play a really significant factor. It goes from everything like personalised customer service, dynamic pricing, predictive maintenance, flight operations optimisation. To everything through from baggage tracking to...
Multimodal Travel: Aviation Needs to Think Beyond the Flight
The future of aviation has always seemed like a distant one. But the future we look to today – of flying EVs and net-zero flights – might be out of reach for decades. Innovation has undeniably been slow. There hasn’t been a quantum leap in ages – only incremental...
