Understanding customer behaviour in a digital travel world

Posted by Elsie Clark | Mar 31, 2026

airBaltic launch SkyNet portal for personalised inflight retail

Posted by Elsie Clark | Mar 24, 2026

Fuelling the fleet: The strategic value of payments in revenue growth

Posted by WAF_Contributor | Mar 23, 2026

When currency becomes connection: Unlocking the next phase of airline loyalty

Posted by WAF_Contributor | Mar 20, 2026

What to expect at Aviation Festival Asia 2026

Posted by Elsie Clark | Mar 19, 2026

LATEST

Navigating AI models for language, markets and the world

Navigating AI models for language, markets and the...

Mar 19, 2026

Air travel demand to double by 2050, IATA say

Air travel demand to double by 2050, IATA say

Mar 18, 2026

APAC airlines lead other regions on inflight WiFi installation

APAC airlines lead other regions on inflight WiFi ...

Mar 18, 2026

Riyadh Air’s inaugural flight network revealed

Riyadh Air’s inaugural flight network reveal...

Mar 16, 2026

Using eSIMs to connect airlines and customers worldwide

Using eSIMs to connect airlines and customers worl...

Mar 16, 2026

The product catalogue: Foundation, not feature

The product catalogue: Foundation, not feature

Mar 12, 2026

Jet fuel prices surge as Middle East conflict continues

Jet fuel prices surge as Middle East conflict cont...

Mar 11, 2026

SITA integrate Google Find Hub with WorldTracer baggage system

SITA integrate Google Find Hub with WorldTracer ba...

Mar 10, 2026

Focusing on the customer: Louisville Airport’s $1bn development

Focusing on the customer: Louisville Airport’...

Mar 10, 2026

Equilibrion and Rolls Royce to develop nuclear-powered SAF production

Equilibrion and Rolls Royce to develop nuclear-pow...

Mar 9, 2026

LOT Polish Airlines add paid inflight WiFi through Viasat

LOT Polish Airlines add paid inflight WiFi through...

Mar 9, 2026

Southwest Airlines iron out issues with assigned seating policy

Southwest Airlines iron out issues with assigned s...

Mar 5, 2026

Airlines support passengers stranded by Middle East conflict

Airlines support passengers stranded by Middle Eas...

Mar 4, 2026

Aviation Festival Asia Startup Pitch Competition: Meet the finalists!

Aviation Festival Asia Startup Pitch Competition: ...

Mar 4, 2026

Melbourne Airport plans for $4.5bn expansion

Melbourne Airport plans for $4.5bn expansion

Mar 3, 2026

Eurowings to install Premium BIZ class on eight aircraft

Eurowings to install Premium BIZ class on eight ai...

Mar 3, 2026

Conflict in the Middle East: IROPs are the new normal for aviation

Conflict in the Middle East: IROPs are the new nor...

Mar 2, 2026

“There’s nothing like the human touch”: Vancouver Airport’s approach to tech

“There’s nothing like the human touch&...

Mar 2, 2026

Korean Air and Skyports to develop platform for eVTOL operations

Korean Air and Skyports to develop platform for eV...

Mar 2, 2026

‘Every dollar counts’: Spirit Airlines plan for bankruptcy exit

‘Every dollar counts’: Spirit Airlines...

Feb 26, 2026

Airlines risk falling behind other industries in AI adoption, Accenture warn

Airlines risk falling behind other industries in A...

Feb 26, 2026

What airlines need to stand out in the digital-savvy APAC market

What airlines need to stand out in the digital-sav...

Feb 25, 2026

Malaysia Airlines roll out AI customer support agent, ‘Mavis’

Malaysia Airlines roll out AI customer support age...

Feb 25, 2026

Jazeera Airways launches ‘fly now, pay later’ booking

Jazeera Airways launches ‘fly now, pay later...

Feb 24, 2026

ASQ Customer Experience Awards name best airports in 2026

ASQ Customer Experience Awards name best airports ...

Feb 24, 2026

United overhaul MileagePlus to favour credit card holders

United overhaul MileagePlus to favour credit card ...

Feb 23, 2026

Airline investment in startups hit five-year low in 2025

Airline investment in startups hit five-year low i...

Feb 23, 2026

Air Cambodia choose AirFi’s wireless IFE solution

Air Cambodia choose AirFi’s wireless IFE sol...

Feb 20, 2026

Virgin Atlantic and WestJet partner on loyalty benefits

Virgin Atlantic and WestJet partner on loyalty ben...

Feb 18, 2026

Driving next-generation innovation at Miami International Airport

Driving next-generation innovation at Miami Intern...

Feb 18, 2026

50 years after its first flight, could we revive Concorde?

50 years after its first flight, could we revive C...

Feb 17, 2026

VOTE for your winners in the Aviation Festival Asia Awards 2026!

VOTE for your winners in the Aviation Festival Asi...

Feb 16, 2026

Heathrow raises SAF mandate above UK government targets

Heathrow raises SAF mandate above UK government ta...

Feb 16, 2026

How to deploy real-time data for specialised AI integration

How to deploy real-time data for specialised AI in...

Feb 16, 2026

Wizz Air to roll out elevated ‘Wizz Class’ seat across their network

Wizz Air to roll out elevated ‘Wizz Class...

Feb 16, 2026

JetBlue and United expand partnership for cross-airline booking

JetBlue and United expand partnership for cross-ai...

Feb 12, 2026

Southwest Airlines will introduce Starlink WiFi this year

Southwest Airlines will introduce Starlink WiFi th...

Feb 12, 2026

Julio Rodriguez: How I set the commercial strategy at IAG

Julio Rodriguez: How I set the commercial strategy...

Feb 11, 2026

Wizz Air’s Link platform can book self-transfer flights on one ticket

Wizz Air’s Link platform can book self-trans...

Feb 10, 2026

Women In Aviation Singapore: Addressing the industry gender gap

Women In Aviation Singapore: Addressing the indust...

Feb 10, 2026

Saudi investment fund to launch new airline, flynas Syria

Saudi investment fund to launch new airline, flyna...

Feb 10, 2026

Korean Air introduces Gen AI chatbot for customer support

Korean Air introduces Gen AI chatbot for customer ...

Feb 6, 2026

Riyadh Air partner with Mastercard for innovative payments

Riyadh Air partner with Mastercard for innovative ...

Feb 5, 2026

Implementing next-generation technology at APAC’s airports

Implementing next-generation technology at APAC...

Feb 5, 2026

Thai Airways expand retail relationship with Amadeus

Thai Airways expand retail relationship with Amade...

Feb 4, 2026

Air Cambodia plans for network growth with Boeing 737 order

Air Cambodia plans for network growth with Boeing ...

Feb 4, 2026

Azul Brazilian Airlines launch Interrail-style Air Pass

Azul Brazilian Airlines launch Interrail-style Air...

Feb 3, 2026

Building a seamless retail and payments experience

Building a seamless retail and payments experience

Feb 2, 2026

DIGITAL TRANSFORMATION

Can airlines integrate AI and flight operations success...

AI & Automation, Airlines, Americas, Asia-Pacific, Digital Transformation, Europe, Features, Middle East & Africa

The secrets behind Air Canada’s industry-leading ...

AI & Automation, Americas, Digital Transformation, Interviews, Travel Tech

Singapore Changi adds autonomous baggage tractors

AI & Automation, Airports, Asia-Pacific, Digital Transformation, News

PAYMENTS

How airlines can use payments to make revenue gains in ...

Airlines, Asia-Pacific, Interviews, News, Payments

Aviation Festival Asia Award 2026 nominations are now o...

AI & Automation, Airlines, Airports, Asia-Pacific, Digital Transformation, News, Payments, Retailing, Travel Tech

Aviation Festival Asia Award 2026 nominations are now o...

AI & Automation, Airlines, Airports, Asia-Pacific, Digital Transformation, Loyalty, News, Payments, Retail, Retailing, Travel Tech

TRAVEL TECH

flynas debut ‘Find My View’ seat selector t...

Airlines, Middle East & Africa, News, Travel Tech

Gulf Air sign with Starlink for free inflight WiFi

Airlines, News, Travel Tech

Riyadh Air tap Neo Space Group for inflight connectivit...

Airlines, Middle East & Africa, News, Travel Tech

AIRLINES

Ads are coming to ChatGPT. How should airlines prepare?

AI & Automation, Airlines, Americas, Asia-Pacific, Europe, Features, Middle East & Africa

Malaysia Airlines and Singapore Airlines formalise comm...

Airlines, Asia-Pacific, News

Advertising authority warns easyJet over ‘mislead...

Airlines, Europe, News, Regions, Retailing

RETAIL

Southwest Airlines end open seating policy after 50 yea...

Airlines, Americas, Loyalty, News, Retailing

Lao Airlines take step towards Offer-Order with Sabre

Airlines, Asia-Pacific, News, Retailing

How eSIMs can boost ancillary airline revenue

Airlines, Interviews, News, Retailing

AIRPORTS

Incheon Airport launches remote baggage screening for U...

Airports, Asia-Pacific, News

Regional divergence will define air traffic growth to 2...

Airlines, Airports, Americas, Asia-Pacific, Europe, Middle East & Africa, News, Regions

Why sustainability and social projects can set small ai...

Airports, Europe, Interviews, News, Sustainability

Get the free newsletter

Subscribe for top news, trends, and exclusive discounts on our events

Recent Articles

Understanding customer behaviour in a digital travel worldMarch 31, 2026
airBaltic launch SkyNet portal for personalised inflight retailMarch 24, 2026
Fuelling the fleet: The strategic value of payments in revenue growthMarch 23, 2026
When currency becomes connection: Unlocking the next phase of airline loyaltyMarch 20, 2026
What to expect at Aviation Festival Asia 2026March 19, 2026

MORE RECENT ARTICLES

Recent Interviews

Understanding customer behaviour in a digital travel worldMarch 31, 2026
Using eSIMs to connect airlines and customers worldwideMarch 16, 2026
Focusing on the customer: Louisville Airport’s $1bn developmentMarch 10, 2026
“There’s nothing like the human touch”: Vancouver Airport’s approach to techMarch 2, 2026
Driving next-generation innovation at Miami International AirportFebruary 18, 2026

MORE RECENT INTERVIEWS