Last Call for Customer-Centric Retailing
From this week, face masks are not mandatory anymore on European Union flights and airports (except in Spain and Italy), more than two years since the start of the pandemic. We may all feel like the pandemic days are about to be something of the past and that things...
The Trouble with TOBT… and how machine learning can improve it
Airport performance relies on accurate off block times. Operators have all the data to make it so. It’s a matter of knowing how to put it to work. In a sea of aviation acronyms, none has such a broad or deep impact on airport performance as TOBT: Target Off Block...
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AIRLINES
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TRAVEL TECH
PAYMENTS
RETAILING
DIGITAL TRANSFORMATION
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5 questions airlines should ask about their transition to Order management
When low-cost carriers designed their business models to simplify their business and reduce costs, they went ticketless. But why do legacy network carriers need tickets (now e-tickets) after all? Will they still need to issue tickets to customers who accepted their...
Putting the (NDC) cart before the (distribution) horse
Even though NDC has been around for several years, there are still many airlines either planning an implementation, just starting an implementation, or expanding a basic implementation to a higher level of functional maturity. NDC can change an airline’s distribution...
An Uncompromising Approach to the Highest Data Security Standards
Carriers should look for a software provider with a data-first, cloud-based mentality, which means putting data security front and center. Customers’ security and data privacy should be taken seriously and follow the most stringent SOC 2 cloud-based storage...
What’s up with I.T? Attracting top and diverse talent to the aviation industry
Whilst we see the light at the end of the runway in regards to the COVID-19 pandemic, there are still many barriers and challenges to overcome to fulfil the pent-up demand of travel. With many domestic markets showing strong signs of recovery, certain international...
Every Day is Earth Day in Aviation: IATA’s Fly Net Zero Update
As we mark Earth Day this Friday, we thought to look at the airline industry's progress on sustainability. The International Air Transport Association (IATA) has defined a strategy to achieve net-zero emissions by 2050. Combined measures include cutting emissions at...
ApronAI Case Study – Reducing Kerosene Costs
ApronAI Case Study - Reducing Kerosene Costs Historically it has always been labor costs representing the largest share of airline operating costs. However, in the middle of the 2000s, increasing oil prices caused the cost of fuel to overtake labor costs ....
Featured Video
Sustainability Panel: What are the challenges of building back better and scaling new technologies to meet industry targets?
How we can rethink the airline business model using data and a more agile approach to help us survive and thrive?
What is the future of biosecurity and contactless Journey’s in a part-vaccinated world?
How we can rethink the airline business model using data and a more agile approach to help us survive and thrive?
Keynote Interview with Pieter Elbers, President and CEO KLM: Managing the crisis at KLM
How we can rethink the airline business model using data and a more agile approach to help us survive and thrive?
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