What to expect at Aviation Festival Asia with Claire Donnellan
What to expect at Aviation Festival Asia with Claire Donnellan Claire Donnellan, Director, Customer Centric Consulting will be joining us at the upcoming Aviation Festival Asia. Well-positioned with a career spanning both airlines and airports, Claire will...
Attitudes towards Artificial Intelligence
Attitudes towards Artificial Intelligence Breaking down the mindset barriers holding back the widespread deployment of Artificial Intelligence-driven solutions requires nurturing a high-performance team from the start. Clear communication and reassurance across...
ZIPAIR to offer real-time video conferencing, streaming, and gaming for all passengers with SpaceX’s Starlink
ZIPAIR to offer real-time video conferencing, streaming, and gaming for all passengers with SpaceX’s Starlink On Tuesday, a press release confirmed that ZIPAIR Tokyo Inc. has selected SpaceX’s (Space Exploration Technology Corp.) Starlink to provide internet to all passengers. This makes the Tokyo based airline the first in Asia to partner with SpaceX’s new internet service. Speaking about the announcement, ZIPAIR President Shingo...
LATEST POSTS
Six start-ups to look out for at Aviation Festival Asia: Data and artificial intelligence (AI)
Six start-ups to look out for at Aviation Festival Asia: Data and artificial intelligence (AI) Aviation Festival Asia gathers together industry giants, start-ups, and everyone in between to drive innovation in the aviation industry. The event is an opportunity...
Data analytics in aviation. An interview with Dirk Jungnickel, SVP Enterprise Data & Analytics at Emirates Group
Data analytics in aviation. An interview with Dirk Jungnickel, SVP Enterprise Data & Analytics at Emirates Group Like with many industries, data analytics is having a transformational impact on aviation. It has the potential to improve multiple facets of...
Fly less or innovate more? Air France-KLM CEO criticises Schiphol flight limits
Fly less or innovate more? Air France-KLM CEO criticises Schiphol flight limits Last week, the head of Air France-KLM critiqued the Dutch government’s decision to tackle environmental challenges by cutting airline slots at Schiphol Airport. The government said...
The importance of Etihad and SATAVIA’s contrail management partnership
The importance of Etihad and SATAVIA's contrail management partnership Earlier this month, the United Arab Emirates’ (UAE) national carrier, Etihad Airways and SATAVIA signed the world’s first multi-year commercial agreement to integrate contrail management...
SITA and Zamna partner to “fundamentally change data management within the aviation industry”
SITA and Zamna partner to "fundamentally change data management within the aviation industry" On 25 January, a press release confirmed that multinational information tech company SITA and travel identity company Zamna Technologies finalised their partnership...
’Tis the season to be canceled
’Tis the season to be canceled What can airlines learn from Southwest’s nightmare before Christmas? And how can airlines take advantage of the new generation of SaaS technology to elevate customer loyalty? Read our white paper: MAXIMIZING RECOVERY: THE FUTURE...
Air France instigates “a more direct relationship with customers” through WhatsApp
Air France instigates “a more direct relationship with customers” through WhatsApp Yesterday, Air France announced it is opening a new channel for communication with customers, WhatsApp. The service is free and available seven days a week, in twenty-two...
Qatar Airways’ innovative world first loyalty initiative
Qatar Airways' innovative world first loyalty initiative Yesterday (24 January), Qatar Airways Privilege Club (QRPC) and Qatar Duty Free launched a ‘world first’ innovative partnership. Now, members of the QRPC will be able to collect and use Avios as a part...
LATEST
Seven start-ups to look out for at Aviation Festival Asia: Ancillaries
Seven start-ups to look out for at Aviation Festival Asia: Ancillaries Aviation Festival Asia gathers together industry giants, start-ups, and everyone in between to drive innovation in the aviation industry. The event is an opportunity for start-ups to get...
Check-in and bag drop at the Metro?
Check-in and bag drop at the Metro? Tired of lugging heavy bags with you on your journey to the airport? A new initiative being explored could transform your experience. The Airports Authority of India (AAI) and Chennai Metro Rail Limited (CMRL) are in...
Q&A with Virgin Australia CEO Jayne Hrdlicka
Q&A with Virgin Australia CEO Jayne Hrdlicka On 21 April 2020, Virgin Australia entered voluntary administration. In June, the airline was acquired by US-based private equity firm Bain Capital and by the end of November, Jayne Hrdlicka was appointed as the...
ZeroAvia’s zero-emission flight makes history
ZeroAvia’s zero-emission flight makes history On Thursday, ZeroAvia successfully tested the world’s largest plane to be powered by a hydrogen-electric engine. The maiden flight of the 19-seater Dornier 228 twin-engine aircraft marks significant progress in the...
NASA selects Boeing as partner for testing emission-efficient aircraft design
NASA selects Boeing as partner for testing emission-efficient aircraft design Last week, National Aeronautics and Space Administration (NASA) issued an award to The Boeing Company for the agency’s Sustainable Flight Demonstrator project. NASA and Boeing will be...
Schiphol Airport switches to renewably sourced Neste fuel for all diesel-powered ground handling vehicles and machinery
Schiphol Airport switches to renewably sourced Neste fuel for all diesel-powered ground handling vehicles and machinery The aviation industry is facing significant pressure to pivot towards a sustainable future. But, to meet ambitious targets, evolution is...
VIDEOS
What to expect at Aviation Festival Asia with Claire Donnellan
What to expect at Aviation Festival Asia with Claire Donnellan Claire Donnellan, Director, Customer Centric Consulting will be joining us at the upcoming Aviation Festival Asia. Well-positioned with a career spanning both airlines and airports, Claire will...
Data analytics in aviation. An interview with Dirk Jungnickel, SVP Enterprise Data & Analytics at Emirates Group
Data analytics in aviation. An interview with Dirk Jungnickel, SVP Enterprise Data & Analytics at Emirates Group Like with many industries, data analytics is having a transformational impact on aviation. It has the potential to improve multiple facets of...
Q&A with Virgin Australia CEO Jayne Hrdlicka
Q&A with Virgin Australia CEO Jayne Hrdlicka On 21 April 2020, Virgin Australia entered voluntary administration. In June, the airline was acquired by US-based private equity firm Bain Capital and by the end of November, Jayne Hrdlicka was appointed as the...
“Terminal in a Garden,” the airport terminal built on the key pillars of Technology and Sustainability. An interview with Hari Marar, MD & CEO, Bangalore International Airport Limited (BIAL)
“Terminal in a Garden,” the airport terminal built on the key pillars of Technology and Sustainability. An interview with Hari Marar, MD & CEO, Bangalore International Airport Limited (BIAL) Prior to Aviation Festival Asia, Hari Marar, MD & CEO,...
Ancillaries and digitisation. An interview with Apple Ignacio, Director of Ancillaries, Cebu Pacific Air
Ancillaries and digitisation. An interview with Apple Ignacio, Director of Ancillaries, Cebu Pacific Air Apple Ignacio, Director of Ancillaries, Cebu Pacific Air joined for a 20-minute, in-depth conversation about the role of ancillaries in the airline. The...
Insights from World Aviation Festival 2022 with Henry Harteveldt
Insights from World Aviation Festival 2022 with Henry Harteveldt As we settle into 2023, it is important to remember the lessons learnt in the previous year in order to grow effectively. On the final day of the World Aviation Festival 2022, Henry Harteveldt...
AIRLINES
ZIPAIR to offer real-time video conferencing, streaming, and gaming for all passengers with SpaceX’s Starlink
ZIPAIR to offer real-time video conferencing, streaming, and gaming for all passengers with SpaceX’s Starlink On Tuesday, a press release confirmed that ZIPAIR Tokyo Inc. has selected SpaceX’s (Space Exploration Technology Corp.) Starlink to provide internet to...
What to expect at Aviation Festival Asia with Claire Donnellan
What to expect at Aviation Festival Asia with Claire Donnellan Claire Donnellan, Director, Customer Centric Consulting will be joining us at the upcoming Aviation Festival Asia. Well-positioned with a career spanning both airlines and airports, Claire will...
Six start-ups to look out for at Aviation Festival Asia: Data and artificial intelligence (AI)
Six start-ups to look out for at Aviation Festival Asia: Data and artificial intelligence (AI) Aviation Festival Asia gathers together industry giants, start-ups, and everyone in between to drive innovation in the aviation industry. The event is an opportunity...
Fly less or innovate more? Air France-KLM CEO criticises Schiphol flight limits
Fly less or innovate more? Air France-KLM CEO criticises Schiphol flight limits Last week, the head of Air France-KLM critiqued the Dutch government’s decision to tackle environmental challenges by cutting airline slots at Schiphol Airport. The government said...
The importance of Etihad and SATAVIA’s contrail management partnership
The importance of Etihad and SATAVIA's contrail management partnership Earlier this month, the United Arab Emirates’ (UAE) national carrier, Etihad Airways and SATAVIA signed the world’s first multi-year commercial agreement to integrate contrail management...
AIRPORTS
What to expect at Aviation Festival Asia with Claire Donnellan
What to expect at Aviation Festival Asia with Claire Donnellan Claire Donnellan, Director, Customer Centric Consulting will be joining us at the upcoming Aviation Festival Asia. Well-positioned with a career spanning both airlines and airports, Claire will...
Six start-ups to look out for at Aviation Festival Asia: Data and artificial intelligence (AI)
Six start-ups to look out for at Aviation Festival Asia: Data and artificial intelligence (AI) Aviation Festival Asia gathers together industry giants, start-ups, and everyone in between to drive innovation in the aviation industry. The event is an opportunity...
Fly less or innovate more? Air France-KLM CEO criticises Schiphol flight limits
Fly less or innovate more? Air France-KLM CEO criticises Schiphol flight limits Last week, the head of Air France-KLM critiqued the Dutch government’s decision to tackle environmental challenges by cutting airline slots at Schiphol Airport. The government said...
SITA and Zamna partner to “fundamentally change data management within the aviation industry”
SITA and Zamna partner to "fundamentally change data management within the aviation industry" On 25 January, a press release confirmed that multinational information tech company SITA and travel identity company Zamna Technologies finalised their partnership...
Check-in and bag drop at the Metro?
Check-in and bag drop at the Metro? Tired of lugging heavy bags with you on your journey to the airport? A new initiative being explored could transform your experience. The Airports Authority of India (AAI) and Chennai Metro Rail Limited (CMRL) are in...
DIGITAL TRANSFORMATION
Attitudes towards Artificial Intelligence
Attitudes towards Artificial Intelligence Breaking down the mindset barriers holding back the widespread deployment of Artificial Intelligence-driven solutions requires nurturing a high-performance team from the start. Clear communication and reassurance across...
Six start-ups to look out for at Aviation Festival Asia: Data and artificial intelligence (AI)
Six start-ups to look out for at Aviation Festival Asia: Data and artificial intelligence (AI) Aviation Festival Asia gathers together industry giants, start-ups, and everyone in between to drive innovation in the aviation industry. The event is an opportunity...
Data analytics in aviation. An interview with Dirk Jungnickel, SVP Enterprise Data & Analytics at Emirates Group
Data analytics in aviation. An interview with Dirk Jungnickel, SVP Enterprise Data & Analytics at Emirates Group Like with many industries, data analytics is having a transformational impact on aviation. It has the potential to improve multiple facets of...
Fly less or innovate more? Air France-KLM CEO criticises Schiphol flight limits
Fly less or innovate more? Air France-KLM CEO criticises Schiphol flight limits Last week, the head of Air France-KLM critiqued the Dutch government’s decision to tackle environmental challenges by cutting airline slots at Schiphol Airport. The government said...
SITA and Zamna partner to “fundamentally change data management within the aviation industry”
SITA and Zamna partner to "fundamentally change data management within the aviation industry" On 25 January, a press release confirmed that multinational information tech company SITA and travel identity company Zamna Technologies finalised their partnership...
PAYMENTS
Qatar Airways’ innovative world first loyalty initiative
Qatar Airways' innovative world first loyalty initiative Yesterday (24 January), Qatar Airways Privilege Club (QRPC) and Qatar Duty Free launched a ‘world first’ innovative partnership. Now, members of the QRPC will be able to collect and use Avios as a part...
Vueling to become the first LCC in Europe to accept NFTs as payment alternative
Vueling to become the first LCC in Europe to accept NFTs as payment alternative Last week, Spanish low-cost airline Vueling and cryptocurrency buying and selling platform Criptan announced their partnership. The pair are working together to enable Vueling to...
Mastercard and Sabre’s Conferma Pay partner on virtual cards
Mastercard and Sabre’s Conferma Pay partner on virtual cards On 28 November, it was announced that Mastercard is partnering with Sabre Corporation’s Conferma Pay on virtual cards for the travel economy. Back in August 2022, Sabre acquired Conferma Pay to...
Two important BNPL partnerships announced this week
Two important BNPL partnerships announced this week This week, two significant ‘Buy Now, Pay Later’ (BNPL) partnerships were announced. One between United States (US) based online travel shopping company Expedia and BNPL leader Afterpay. The second is with...
HSBC Star Alliance’s world-first Credit Card
HSBC Star Alliance's world-first Credit Card On 15 November 2022 Star Alliance launched the HSBC Star Alliance Credit Card powered by Ascenda. This is the world’s first airline alliance credit card. It is big news for the industry so here are the who, what,...
RETAILING
Qatar Airways’ innovative world first loyalty initiative
Qatar Airways' innovative world first loyalty initiative Yesterday (24 January), Qatar Airways Privilege Club (QRPC) and Qatar Duty Free launched a ‘world first’ innovative partnership. Now, members of the QRPC will be able to collect and use Avios as a part...
China and global tourism
China and global tourism As the world reopened following the global pandemic, the absence of one international giant’s presence was felt. Since then, news that China has relaxed its strict Covid-19 travel restrictions has caused a buzz of excitement, and it is...
Interview with Yin May Lau, Group Chief Marketing and Customer Experience Officer, Malaysia Airlines – “Our customers are our centre of gravity”
Interview with Yin May Lau, Group Chief Marketing and Customer Experience Officer, Malaysia Airlines - “Our customers are our centre of gravity” In the run up to Aviation Festival Asia 2023, Yin May Lau discussed the airline's approach to the customer from...
Study reveals which areas of the airport experience disappoint passengers
Study reveals which areas of the airport experience disappoint passengers A new study by Airport Dimensions has revealed a rise in overall satisfaction with the airport experience. However, more importantly, the survey highlights the areas that airports are...
Interview with Daniel Friedli, Travel in Motion – The APAC distribution landscape is “progressing but conservative”
Interview with Daniel Friedli, Travel in Motion – The APAC distribution landscape is “progressing but conservative” In anticipation of the upcoming Aviation Festival Asia, Daniel Friedli answered some questions relating to distribution, new distribution...
TRAVEL TECH
ZIPAIR to offer real-time video conferencing, streaming, and gaming for all passengers with SpaceX’s Starlink
ZIPAIR to offer real-time video conferencing, streaming, and gaming for all passengers with SpaceX’s Starlink On Tuesday, a press release confirmed that ZIPAIR Tokyo Inc. has selected SpaceX’s (Space Exploration Technology Corp.) Starlink to provide internet to...
What to expect at Aviation Festival Asia with Claire Donnellan
What to expect at Aviation Festival Asia with Claire Donnellan Claire Donnellan, Director, Customer Centric Consulting will be joining us at the upcoming Aviation Festival Asia. Well-positioned with a career spanning both airlines and airports, Claire will...
Attitudes towards Artificial Intelligence
Attitudes towards Artificial Intelligence Breaking down the mindset barriers holding back the widespread deployment of Artificial Intelligence-driven solutions requires nurturing a high-performance team from the start. Clear communication and reassurance across...
Six start-ups to look out for at Aviation Festival Asia: Data and artificial intelligence (AI)
Six start-ups to look out for at Aviation Festival Asia: Data and artificial intelligence (AI) Aviation Festival Asia gathers together industry giants, start-ups, and everyone in between to drive innovation in the aviation industry. The event is an opportunity...
Data analytics in aviation. An interview with Dirk Jungnickel, SVP Enterprise Data & Analytics at Emirates Group
Data analytics in aviation. An interview with Dirk Jungnickel, SVP Enterprise Data & Analytics at Emirates Group Like with many industries, data analytics is having a transformational impact on aviation. It has the potential to improve multiple facets of...
