Kempegowda International Airport Bengaluru’s award-winning sustainability strategy
Kempegowda International Airport Bengaluru is setting new standards for sustainable operations. Water-positive since 2019, the South Indian airport has also reduced Scope 1 and 2 carbon emissions by more than 95% on its journey to net-zero. The team were honoured with...
A sneak peek from oneworld ahead of Aviation Festival Americas
Aviation Festival Americas kicks off this week on 3 June in collaboration with oneworld, Official Alliance Partner of the event. Executives from across the alliance will be sharing their thoughts on network growth, loyalty, sustainability, airport innovation, and much...
How Gen AI is reshaping travel inspiration and booking
Generative AI is completely reshaping how customers explore and book travel. And as this trend develops at pace, expert partners can help airlines secure visibility and brand recognition. To this end, global management consultancy and technology firm ZS are bringing...
The startup building an AI platform to support airline operations
Last week, Overwatch AI announced they'd successfully raised $1.5 million in funding, with contributors including the venture arms of United Airlines and Pegasus. Back in March, we spoke to CPTO Nikita Kaeshko at Aviation Festival Asia, fresh off the company's win at...
The future of IFEC: Who’s taking the lead in the Americas?
Inflight entertainment and connectivity (IFEC) has become one of the hottest topics in the aviation industry thanks to recent innovations. Low-earth orbit (LEO) satellite connectivity is bringing high-speed WiFi into the cabin, allowing passengers to browse the...
Creating a unified customer experience at Star Alliance
Star Alliance, the world's oldest airline alliance, continues to expand, officially welcoming ITA Airways to the roster earlier this year. Star Alliance now cover around 90% of the global aviation network. Renato Ramos, VP Corporate Strategy, believes the alliance's...
Simplifying payments in a complex distribution landscape
Travel payments are only growing more complex, yet customers increasingly expect a frictionless experience when carrying out transactions online. Title Sponsor of Aviation Festival Americas 2026, WEX are committed to unifying this disparate landscape. Mark Bowmer,...
The mindset airlines need to deploy AI successfully
As an industry, aviation is moving from experimenting with AI to full-scale deployments. In this transition, several uses cases are emerging that offer real returns on investment (ROI). George Varghese, Head of Data & AI CoE at IBS Software, notes that revenue...
From operational to strategic: The customer service shift
The aviation industry has often viewed customer service through a transactional lens. But a shift is underway: in a bid to foster greater loyalty and consolidate revenue, the aviation experience is increasingly being used as a strategic lever. Not only is journey...
Zipair: The first Asian carrier to deploy Starlink effectively
Since launching in 2020 as a subsidiary of Japan Airlines, Zipair has expanded significantly into the US market, enhancing connectivity on popular routes between Japan and America. Now profitable after a difficult launch period during the Covid-19 pandemic, new CEO...
Unlocking the full potential of dynamic airline retail
There are few airlines worldwide who aren't trying to optimise revenues and engage customers through dynamic retailing. But creating that more personalised experience between traveller and airline is no easy feat. Brett Burgess, President and CEO of ATPCO, believes...
Navigating a new path forward for low-cost travel in the Americas
It's a difficult moment for low-cost travel across the Americas. LCC CEOs in the US are currently petitioning for tax relief due to spiking jet fuel prices, while President Trump has suggested that something needs to be done to salvage Spirit Airlines bankruptcy...
