Focusing on the customer: Louisville Airport’s $1bn development
Louisville Muhammed Ali International Airport (SDF) has experienced its busiest years on record,...
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Category: Interviews
“There’s nothing like the human touch”: Vancouver Airport’s approach to tech
Vancouver International Airport (YVR) has won Skytrax’s North American Airport of the Year...
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Driving next-generation innovation at Miami International Airport
A US$9 billion development plan is transforming Miami International Airport (MIA). And at the...
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How to deploy real-time data for specialised AI integration
As the AI revolution continues, airlines can struggle to develop specific use cases rather than...
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Julio Rodriguez: How I set the commercial strategy at IAG
International Airlines Group (IAG) brings together some of the biggest names in the aviation...
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Women In Aviation Singapore: Addressing the industry gender gap
Aviation remains an overwhelmingly male industry: only around 5% of licensed aviation...
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Implementing next-generation technology at APAC’s airports
Customer expectations for airports are shifting fast, nowhere more so than in the Asia-Pacific...
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Building a seamless retail and payments experience
The Offer-Order transition is well underway, but are airlines missing out on opportunities that...
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The secrets behind Air Canada’s industry-leading app
Air Canada has become one of the Americas’ most tech-forward airlines, boasting a...
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Why sustainability and social projects can set small airports apart
Groningen Airport Eelde in the Northwest of the Netherlands handles around 120,000 passengers a...
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Plug and Play: Bridging the gap between startups and aviation
With its reliance on legacy infrastructure, aviation is one of the industries in greatest need of...
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How eSIMs can boost ancillary airline revenue
eSIMs are transforming in-destination connectivity. Travellers no longer have to fiddle around...
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How airlines can use payments to make revenue gains in APAC
The payments ecosystem in Asia-Pacific is a coexistence of extremes. In some areas payments...
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How aviation can move from AI pilots to successful scaling
The travel industry has been keen to experiment with AI, but progression from pilots to...
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Inside IAG’s sustainability journey with Jonathon Counsell
Boasting more than 600 aircraft that fly to over 250 destinations, the International Airlines...
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Small airport insight: How Salzburg is redeveloping for the future
Salzburg Airport has to make the most of its small footprint to manage 1.7 million annual...
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The key principles for effective AI adoption in aviation
Executing an effective AI strategy in an industry constructed on legacy systems is no small...
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Tech and innovation keep Dallas Fort Worth at the top
Handling 87 million passengers every year, Dallas Fort Worth International (DFW) is the...
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Neighbour-free booking: Turning empty seats into a revenue opportunity
It’s been one of the biggest trends in travel over the past few years: neighbour-free...
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Inside Air France-KLM’s award-winning loyalty programme
Flying Blue was named point.me’s best airline loyalty programme for the second year running...
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Recent Interviews
- Focusing on the customer: Louisville Airport’s $1bn development
- “There’s nothing like the human touch”: Vancouver Airport’s approach to tech
- Driving next-generation innovation at Miami International Airport
- How to deploy real-time data for specialised AI integration
- Julio Rodriguez: How I set the commercial strategy at IAG
