Southwest Airlines launch booking plugin for ChatGPT
Southwest Airlines are exploring AI-powered booking, adding a bespoke plugin for booking flights...
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Category: Americas
For the first time, an airline is letting members choose how they earn points
Alaska Air Group have announced several exciting new initiatives across their Atmos Rewards...
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New American app feature reallocates seat based on preferences
American Airlines have launched an app feature that can monitor availability and move customers to...
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United add live American football games to IFE offering
United Airlines have added a new feature to their inflight entertainment (IFE) service: live...
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FAA to use AI to improve ATC at Washington airports
The Federal Aviation Administration (FAA) have announced they are investing in an AI platform to...
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Air France to open luxury lounge at JFK New Terminal One
Air France have unveiled 3D renders of the 29,000-square-foot lounge opening at the heart of New...
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Southwest to launch lounges in partnership with Chase
Southwest Airlines have announced they are launching their first-ever lounge network. In...
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United adds standby feature to app disruption management
United Airlines have enhanced its ConnectionSaver tool to give passengers more control when...
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United Airlines announce biggest-ever international expansion
United Airlines has launched its biggest-ever international expansion, adding 10 new cities....
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BermudAir plots ambitious growth trajectory in the Caribbean
An isolated island group in the North Atlantic, Bermuda has a history of serving as a stopover...
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The strategy shaping United’s industry-leading IFE offering
United have invested significantly in their IFEC offering in recent years. From upgrading all...
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American Airlines U-turn on seatback screens for narrowbodies
American Airlines have advanced their premiumisation strategy, announcing the return of seatback...
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Can JFK’s New Terminal One set a new standard for US airports?
When completed in 2030, JFK’s New Terminal One will cover 23 gates and 2.6 million square...
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Spirit data sold to Google for AI training in $10m auction
Google has bought deidentified data and software code from the now-defunct Spirit Airlines for...
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Inside JetBlue’s innovative, industry-leading loyalty programme
JetBlue’s TrueBlue loyalty programme is among the best in the world. It came eighth in...
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What will be the next innovation in ancillary retail?
Launched a decade ago to connect Paris to France’s Overseas Territories, as well as the...
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David Neeleman’s exciting vision for the future of Breeze Airways
After a tricky launch period around the Covid-19 pandemic, David Neeleman’s latest airline...
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Allegiant push premium with new first class seats and free drinks
US low-cost carrier (LCC) Allegiant air have announced a new first class product as it pursues...
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How United are developing market-leading AI solutions
Aviation talks a lot about AI, but some airlines are turning that talk to action faster than...
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Key insights from top airline CEOs at Aviation Festival Americas
Aviation Festival Americas 2026 spotlighted some of the leading voices from North, South, and...
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