The secrets behind Air Canada’s industry-leading app
Air Canada has become one of the Americas’ most tech-forward airlines, boasting a...
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Category: Interviews
Why sustainability and social projects can set small airports apart
Groningen Airport Eelde in the Northwest of the Netherlands handles around 120,000 passengers a...
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How eSIMs can boost ancillary airline revenue
eSIMs are transforming in-destination connectivity. Travellers no longer have to fiddle around...
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How airlines can use payments to make revenue gains in APAC
The payments ecosystem in Asia-Pacific is a coexistence of extremes. In some areas payments...
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How aviation can move from AI pilots to successful scaling
The travel industry has been keen to experiment with AI, but progression from pilots to...
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Inside IAG’s sustainability journey with Jonathon Counsell
Boasting more than 600 aircraft that fly to over 250 destinations, the International Airlines...
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Small airport insight: How Salzburg is redeveloping for the future
Salzburg Airport has to make the most of its small footprint to manage 1.7 million annual...
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The key principles for effective AI adoption in aviation
Executing an effective AI strategy in an industry constructed on legacy systems is no small...
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Tech and innovation keep Dallas Fort Worth at the top
Handling 87 million passengers every year, Dallas Fort Worth International (DFW) is the...
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Inside Air France-KLM’s award-winning loyalty programme
Flying Blue was named point.me’s best airline loyalty programme for the second year running...
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Reimagining airline pricing and revenue management
The limitations of PSS technology continue to inhibit airlines’ profit margins. But new...
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Offer-Order: The ticket to greater airline profits
The aviation industry remains one of the last industries that hasn’t modernised the way it...
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Personalised and consistent: The next evolution of Star Alliance
Launched in 1997, Star Alliance now consists of 25 member airlines operating across all six...
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CarTrawler CEO: Why B2B and customisation win
Powering around 70 airlines and 200 travel brands, CarTrawler is one of the world’s leading...
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How CEO Vivian Cheung is planning for the future of Hong Kong International
Hong Kong International Airport is one of the world’s most dynamic airports, bringing...
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Leading the digital strategy at Canada’s top low-cost airline
Flair Airlines is committed to connecting Canadians with destinations across North America at...
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Beyond the buzzword: How airlines can adopt AI effectively
Artificial intelligence (AI) was one of the biggest topics at World Aviation Festival 2025. But as...
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Heather Garboden explains American Airlines’ premium transformation
American Airlines is undergoing a transformation. To compete with Delta and United — and stand out...
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Meili: Building trust in car rental to drive ancillary airline revenue
Successfully pivoting to a frictionless Offer and Order retail ecosystem is now considered...
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Eddie Wilson on paperless boarding passes and Spain airport fees battle
In July 2025, United Airlines CEO Scott Kirby called Ryanair ‘the only remaining successful...
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