Women In Aviation Singapore: Addressing the industry gender gap
Aviation remains an overwhelmingly male industry: only around 5% of licensed aviation professionals globally are women. Socio-economic pressure and gender norms continue to obstruct female advancement across the industry, especially in Asia-Pacific where many...
Building a seamless retail and payments experience
The Offer-Order transition is well underway, but are airlines missing out on opportunities that could inhibit growth? In the journey away from legacy systems, Datalex CEO Jonathan Rockett believes payments are becoming an overlooked point of friction. Airlines are...
The secrets behind Air Canada’s industry-leading app
Air Canada has become one of the Americas' most tech-forward airlines, boasting a cutting-edge digital strategy that includes in-app bag tracking, website redevelopment, and AI implementation. Chief Digital Officer Firas Al Osman believes the philosophy underpinning...
Why sustainability and social projects can set small airports apart
Groningen Airport Eelde in the Northwest of the Netherlands handles around 120,000 passengers a year, connecting locals in the region to popular holiday destinations including the Channel Islands, Spain, and Turkey. However, with passenger numbers still down from...
How eSIMs can boost ancillary airline revenue
eSIMs are transforming in-destination connectivity. Travellers no longer have to fiddle around with tiny SIM cards to get online or make calls — now innovative eSIM apps can connect them to the country of their choice, or even an entire region. Bill McKimm, VP Travel...
Tech and innovation keep Dallas Fort Worth at the top
Handling 87 million passengers every year, Dallas Fort Worth International (DFW) is the third-busiest airport in the world. At the same time, for three consecutive years, Airports Council International (ACI) has recognised DFW as one of the best large airports in...
Inside Air France-KLM’s award-winning loyalty programme
Flying Blue was named point.me's best airline loyalty programme for the second year running in 2025. But what's the secret to Air France-KLM's ongoing success? Ben Lipsey, SVP Loyalty, Data, and Digital at Air France-KLM, shares his insights in an exclusive interview...
Reimagining airline pricing and revenue management
The limitations of PSS technology continue to inhibit airlines' profit margins. But new technological solutions have emerged to break the deadlock, helping the aviation industry increase profit margins while improving revenue management. To learn more about this...
Offer-Order: The ticket to greater airline profits
The aviation industry remains one of the last industries that hasn't modernised the way it sells its products. Outdated legacy technology, including PSS, continues to dominate airline retail — but that's beginning to change. Alex Mans, Founder and CEO of FLYR, sat...
Personalised and consistent: The next evolution of Star Alliance
Launched in 1997, Star Alliance now consists of 25 member airlines operating across all six continents. But how are executives at the top directing a strategy to drive progress and consistency across the alliance? Renato Ramos, VP Corporate Strategy at Star Alliance,...
CarTrawler CEO: Why B2B and customisation win
Powering around 70 airlines and 200 travel brands, CarTrawler is one of the world's leading B2B mobility solutions providers. Boasting partners from all four corners of the world, including American Airlines, Jet2, and Qantas, CarTrawler's mission is to get airlines...
How CEO Vivian Cheung is planning for the future of Hong Kong International
Hong Kong International Airport is one of the world's most dynamic airports, bringing millions of people from over 200 destinations to APAC's leading business centre. Overseeing the cargo and commercial operations across Airport Authority Hong Kong (AAHK) is Vivian...
