How Allianz is using tech to transform travel insurance
As the popularity of travel rises, the global travel insurance market is forecast to double from...
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Author: Jess Brownlow
14-Time Champion: How Vancouver Airport (YVR) Redefines Passenger Experience
Vancouver International Airport (YVR) has earned the title of “Best Airport in North America” not...
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Air France-KLM and EASA drive emissions transparency
Air France-KLM has signed an agreement with the European Union Aviation Safety Agency (EASA) to...
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The key UX features behind United’s award-winning app
United Airlines boasts both an award-winning app and loyalty programme. As one of the largest...
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Virgin Atlantic’s huge customer experience investment
This week, Virgin Atlantic CEO Shai Weiss revealed the airline’s biggest customer experience...
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Why 80 per cent of companies are not seeing gen AI ROI, but SunExpress is
According to McKinsey’s research, 80 per cent of organisations are not seeing a tangible...
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The top five summer destinations according to Emirates’ search data
World-renowned carrier, Emirates has shared an analysis of its global booking data to reveal...
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MIA Chief Innovation Officer shares his top tech investment for 2025
When it comes to tech innovation, airports are faced with an overwhelming array of options. But...
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Air France-KLM and SAS plan to unlock synergies through integration
At the end of last week, Air France-KLM announced it will be increasing its stake in SAS from 19.9...
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Is airport automation increasing passenger satisfaction?
The global airport automation market is predicted to grow from $55.05b in 2025 to $85.12b by 2033....
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United Airlines: How a fresh perspective is reshaping loyalty
How can reimaging the traveller journey turn airline loyalty into a meaningful experience? Mike...
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Qantas cyber incident highlights the growing threat to data security
Yesterday, Qantas confirmed that a cyber incident occurred on a platform used by its contact...
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Three AI trends transforming the industry by 2030
zeroG is the expert centre for data driven, AI and Machine Learning solutions in aviation. Powered...
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Qatar Airways’ next-gen inflight entertainment system
Recently, Qatar Airways launched its next-gen in-flight entertainment system which adopts a...
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What can airlines learn from banks and retailers?
The expectations of a digital consumer are set by the seamless, personalised experiences offered...
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Flight Plan 2030: Iberia shares its €6 billion investment strategy
Iberia has set out a strategic plan to invest €6 billion by 2030. The airline’s roadmap,...
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Emirates and Uber announce new strategic partnership
Today, Emirates and Uber announced a strategic partnership with plans to develop an integrated...
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Garuda Indonesia on the evolving APAC loyalty landscape
This year, Garuda Indonesia, the flag carrier of Indonesia has been expanding its loyalty rewards...
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SITA’s 2025 Baggage IT Insights: An overview
Yesterday, SITA released its 2025 Baggage IT Insights report. The overarching message is:...
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LCC Jetstar Asia will shutdown at end of July
The Qantas Group has officially announced its low-cost subsidiary, Jetstar Asia, will close at the...
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