Yesterday, retail and payments solutions provider, MOST announced their partnership with Hawaiian Airlines.
Specialising in fintech and travel retail, MOST helps shift away from legacy payment and retail platforms to simplify the payments process. The partnership enables Hawai’i’s largest airline to innovate their inflight retail experience, deploying their “Pau Hana” Point of Sale app. The new “bring your own iPhone” retail strategy enables crew members to directly convert their iPhones into “efficient payment solutions.”
Aligning with the airline’s commitment to convenience and guest satisfaction, the partnership represents a step towards modernising the inflight experience at Hawaiian.
In a statement, Jan Blanchard, CEO, MOST emphasised the synergy between the companies:
“Collaborating with Hawaiian Airlines represents a significant milestone for MOST. Our solution’s agility and adaptability align perfectly with Hawaiian Airlines’ commitment to providing a seamless and convenient guest experience and also improving technology for employees.”
Alana Gaitley Jones, Product Manager of Product Development at Hawaiian Airlines pinpointed enhanced flexibility as one of the key benefits from the partnership:
“Partnering with MOST has enabled us to improve our onboard sales process, setting a new standard for guest engagement. The flexibility and efficiency of the solution empowers our crew to deliver exceptional service at every touchpoint.”
Hawaiian Airlines is the latest addition to a growing selection of airlines partnering with the payments solutions provider including Southwest, Emerald Airlines, and PLAY airlines. With airlines increasingly prioritising streamlined payments process and flexibility onboard, partnerships will play a crucial role in elevating operational efficiency and the overarching passenger experience.
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