How Air Malta is Reinventing Their Digital Experience

We’re hearing the church bells ringing, the waves of the Mediterranean Sea crashing into one of Europe’s most ancient forts, the smell of pasta is in the air, and the sky has not even one cloud. In case you haven’t guessed it by now, we’re in Malta, one of the...

What will air travel look like in the metaverse?

In a famous interview in 1995, Bill Gates explained the Internet to Dave Letterman, the host of a TV show. Letterman argued that he could listen to the news on the radio and wasn’t sure why would someone need the Internet. Today, we can listen to the radio on the...

Take Air Passenger Experiences to a Higher Plane with Smart Data Capture

The air travel industry was hit hard by pandemic lockdowns and restrictions. Among the challenges for airports and airlines to overcome were red zone restrictions, vaccine passports, social distancing, and uncertainties around passenger volume. In fact, a McKinsey...

Last Call for Customer-Centric Retailing

From this week, face masks are not mandatory anymore on European Union flights and airports (except in Spain and Italy), more than two years since the start of the pandemic. We may all feel like the pandemic days are about to be something of the past and that things...

5 questions airlines should ask about their transition to Order management

When low-cost carriers designed their business models to simplify their business and reduce costs, they went ticketless. But why do legacy network carriers need tickets (now e-tickets) after all? Will they still need to issue tickets to customers who accepted their...
What will air travel look like in the metaverse?

What will air travel look like in the metaverse?

In a famous interview in 1995, Bill Gates explained the Internet to Dave Letterman, the host of a TV show. Letterman argued that he could listen to the news on the radio and wasn’t sure why would someone need the Internet. Today, we can listen to the radio on the...

Last Call for Customer-Centric Retailing

Last Call for Customer-Centric Retailing

From this week, face masks are not mandatory anymore on European Union flights and airports (except in Spain and Italy), more than two years since the start of the pandemic. We may all feel like the pandemic days are about to be something of the past and that things...

Putting the (NDC) cart before the (distribution) horse

Putting the (NDC) cart before the (distribution) horse

Even though NDC has been around for several years, there are still many airlines either planning an implementation, just starting an implementation, or expanding a basic implementation to a higher level of functional maturity. NDC can change an airline’s distribution...

An Uncompromising Approach to the Highest Data Security Standards

An Uncompromising Approach to the Highest Data Security Standards

Carriers should look for a software provider with a data-first, cloud-based mentality, which means putting data security front and center. Customers’ security and data privacy should be taken seriously and follow the most stringent SOC 2 cloud-based storage...

Every Day is Earth Day in Aviation: IATA’s Fly Net Zero Update

Every Day is Earth Day in Aviation: IATA’s Fly Net Zero Update

As we mark Earth Day this Friday, we thought to look at the airline industry's progress on sustainability. The International Air Transport Association (IATA) has defined a strategy to achieve net-zero emissions by 2050. Combined measures include cutting emissions at...

ApronAI Case Study – Reducing Kerosene Costs

ApronAI Case Study – Reducing Kerosene Costs

ApronAI Case Study - Reducing Kerosene Costs   Historically it has always been labor costs representing the largest share of airline operating costs. However, in the middle of the 2000s, increasing oil prices caused the cost of fuel to overtake labor costs ....

Seven Key Benefits of Aircraft Digitalisation

Seven Key Benefits of Aircraft Digitalisation

Valour Consultancy has published a new report, “The Market for Connected Digital Applications – 2022”, which offers an in-depth analysis of seven key applications for aircraft connectivity. Document management platforms Electronic flight folders (EFF) Crew...

How Airline Business Travel Is Changing and Why That’s Okay

A new report by IdeaWorks and CarTrawler reveals how the COVID-19 pandemic, technology and greater awareness of the environmental impact of flying are changing airline business travel. "It could be a year in which the airline industry recovers some of the profits lost...

Aviation tech innovation in 2022 – time for a new mindset?

  Aviation tech innovation in 2022 – time for a new mindset?   As the global travel industry finally is exiting the grips of Covid after 2 long years it is worth taking a step back and evaluate the new landscape we now are living in – because there has been...

Have customers regained confidence in air travel yet?

Exactly two years ago, Switzerland, where I live, imposed a lockdown on the population, following the WHO announce of the COVID-19 pandemic. The sanitary measures and travel restrictions prevented people from traveling and damaged their confidence. Airlines introduced...

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