Airports
Paul Griffiths, CEO Dubai Airports – Keynote interview
Paul Griffiths, CEO Dubai Airports – Keynote interview Last month at World Aviation Festival the CEO Dubai Airports joined Ben Thompson for an interview. In just 15-minutes, Paul Griffiths answered questions on a wide range of topics in depth....
Keynote CEO panel: As airports rescale following the pandemic, how can they rebuild to a smarter future whilst prioritising innovation and sustainability?
Keynote CEO panel: As airports rescale following the pandemic, how can they rebuild to a smarter future whilst prioritising innovation and sustainability? This 45-minute panel was hosted at the World Aviation Festival in October. Moderated by BBC Journalist Ben...
Paris airports adopt 37 second bag drop technology from an Amadeus company
Paris airports adopt 37 second bag drop technology from an Amadeus company On 17 November, it was announced that over 100 state-of-the-art self-service bag drop units were to be delivered to Paris Aéroport at Paris-Charles de Gaulle and Paris-Orly airports....
2022 FIFA World Cup has airports preparing for 1.7 million visitors
2022 FIFA World Cup has airports preparing for 1.7 million visitors The 2022 FIFA World Cup kicked off on Sunday, and all eyes are on Qatar. With a population of 3 million and a total geographic area of approximately 11,586 km², the host nation is the smallest...
Sean Donohue, CEO DFW Airport Board – Keynote interview
Sean Donohue, CEO DFW Airport Board – Keynote interview The Dallas Fort Worth (DFW) Airport Board CEO joined Ben Thompson for a keynote interview on ‘Reimagining business models and reinvigorating innovation tactics to meet unprecedented sustainability targets...
British Airways launch Amadeus Biometric Solutions to become the first UK airline trialling biometric tech for international flights
British Airways launch Amadeus Biometric Solutions to become the first UK airline trialling biometric tech for international flights On 15 November, British Airways announced they are the first UK airline to trial the use of biometric technology for...
Schiphol Presentation: Sharing data to improve the passenger experience
Schiphol Presentation: Sharing data to improve the passenger experience At last month’s World Aviation Festival, Tor Boe-Lillegraven, Chief Data Officer, Royal Schiphol Group gave a ten-minute presentation on data. In current times, data is everything. Within...
The technology at Noida International Airport (NIA)
The technology at Noida International Airport (NIA) It has recently been confirmed by Christoph Schnellmann, CEO, YIAPL that the construction of Noida International Airport (NIA) is on course to be ready by the end of 2024. The new airport covers over 1,300...
The new(?) business traveller
The new(?) business traveller The business traveller matters to the aviation industry. Pre-pandemic, the business traveller made up approximately 12 per-cent of airline passengers but up to 75 per-cent of revenues on flights. When purchasing, they are famously...
Three landmark SAF deals in two weeks
Three landmark SAF deals in two weeks Sustainable Aviation Fuel (SAF) is set to play a big part in the decarbonisation of the aviation industry. Through reducing emissions by up to 80 per-cent, the greener alternative to conventional jet fuel features in many...
Sheikh Aimen Al Hosni, CEO Oman Airports – Keynote interview “how can innovation open the door to positive change, business revolution, and further growth?”
Sheikh Aimen Al Hosni, CEO Oman Airports – Keynote interview “how can innovation open the door to positive change, business revolution, and further growth?” Sheikh Aimen Al Hosni, CEO Oman Airports explains how incorporating technology and human touch into...
Hey Airline Exec – Put your bum in my seat!
Hey Airline Exec – Put your bum in my seat! There is a lot of talk about customer experience, customer centricity, net promotor scores and the like amongst the airlines. Seemingly more now than ever before. But where and when does customer centricity come into...
Interview with Robert Horton, DFW Airport – “Sustainability is complimentary to good business”
Interview with Robert Horton, DFW Airport - “Sustainability is complimentary to good business” Robert Horton, Vice President, Environmental and Social Affairs DFW International Airport joined us at this year’s World Aviation Festival to discuss sustainability...
Accessibility technology for visually impaired passengers
Accessibility technology for visually impaired passengers There are a variety of new, exciting technologies being introduced to help passengers navigate airports with ease. This has seen the introduction of augmented reality, hi-tech screens, and many apps. These help...
The importance of apps
The importance of apps IT consulting firm Applause recently conducted a global survey on travel and hospitality apps. The survey showed that 92 per-cent of respondents had at least one travel or hospitality app on their mobile. However, it also revealed that 27...
Belfast Airport trial service robots
Belfast Airport trial service robots Belfast Airport are the latest to add robots to their customer service repertoire. The airport announced they will be trialling robot service technology to enhance colleague and customer experience. Although the use of...
Christchurch and Hamburg airports’ partnership. 18,500km apart but side-by-side tackling climate change
Christchurch and Hamburg airports’ partnership. 18,500km apart but side-by-side tackling climate change On 18 October, Christchurch Airport in New Zealand and Hamburg Airport in Germany announced their official new partnership in sustainable airport operations....
A brief overview of the Asia-Pacific region’s return to travel
A brief overview of the Asia-Pacific region's return to travel After years of COVID-19 travel restrictions, Japan has reopened their borders and reinstated visa-free travel to many countries. The Asia-Pacific COVID-19 restrictions were some of the toughest in...
Fraport and Lufthansa’s new joint venture, “FraAlliance”
Fraport and Lufthansa's new joint venture, "FraAlliance" The new joint venture between Fraport AG and Lufthansa has been announced, “FraAlliance.” Each company holds a 50 per-cent share and the venture seeks to strength cooperation on strategic and operational...
A nostalgic, passenger experience enhancing initiative – Ontario International Airport
A nostalgic, passenger experience enhancing initiative - Ontario International Airport Ontario International Airport has announced it will be allowing non-flyers to access the post-security side of the passenger terminal. This programme is called ONT+ and all...
