Digital Transformation
SAS to join SkyTeam alliance in September
It has been announced that SAS will leave Star Alliance to join SkyTeam on 1 September 2024. Yesterday, the flag carrier of Scandinavia officially signed an Alliance Adherence Agreement (AAA) signalling the airline's entry into the global airline alliance. However,...
Ancillaries, tech, and innovation with Nadia Omer, CEO, AirAsia MOVE
At Aviation Festival Asia, Nadia Omer, CEO, AirAsia MOVE shared insights on how the company is innovating to meet the evolving expectations of travellers. Omer explained how technology can be leveraged to meet passengers' demands looking at data analytics to tailor...
Keynote panel: How will APAC airport masterplans prioritise technology?
This panel at Aviation Festival Asia gathered leaders from the APAC airport industry, breaking down plans to prioritise technology, integrate sustainability, and navigate shifts in the competitive landscape. Moderated by Monica Pitrelli, Editor of CNBC Travel,...
15 START UPS TO WATCH
In an industry hamstrung by outdated methods and legacy systems, start ups are leading the charge for progress. They are shaking up the sector with their comparative agility and rapid experimentation, injecting fresh perspectives and driving innovation. Here are 15...
HK Express elevates data analysis with Google Cloud hitting 41% efficiency boost
HK Express has partnered with Google Cloud to elevate their data analysis strategy. Looking to increase the efficiency around processing passenger satisfaction data, the airline turned to Google Cloud to deploy Vertex AI as part of its integrated cloud solution. Since...
Where are airlines placing their digital transformation bets?
Despite the mounting evidence that digital technologies have become essential to success, no organization has endless funds to invest. Instead, airlines, like other companies, must make difficult choices and carefully consider how they use budgets and...
Enabling touchless travel through airport biometrics
Airports and airlines are increasingly turning to biometrics technologies to facilitate more touchless and seamless passenger journeys. Not only are these technologies key to increasing safety in the skies and improving national security for global governments, they...
Jeanette Mao on digital innovation, new opportunities, and the evolving LCC landscape
With digital at the heart of the airline, HK Express is primed to meet the evolving expectations of travellers. Jeanette Mao, the airline's CEO joined for a brief discussion on how HK Express has addressed the digital demands of customers and the trends driving these...
Ground-breaking AI-based aircraft handling at BER
Recently, Flughafen Berlin Brandenburg GmbH adopted an AI-based system to analyse aircraft handling in real time. Cementing its place as a pioneer, BER was one of the first airports in the world and the first in Germany to introduce an intelligent, AI-based system to...
Tom Vandendael on the pivotal role of data and AI in shaping the industry’s future
This five minute interview with Tom Vandendael, CEO Asia Pacific, SVP, Area Management Asia Pacific, Lufthansa Systems Asia Pacific Pte. Ltd., explores the nuances of digital transformation in Asian aviation markets and the pivotal role of data and artificial...
Keynote interview: Campbell Wilson on delivering one of the biggest airline turnarounds in the history of aviation
At Aviation Festival Asia, Campbell Wilson, CEO & MD, Air India joined Danny Lee, Asia Transport Reporter, Bloomberg News on stage for a sessions titled "Delivering one of the biggest airline turnarounds in the history of aviation, helping to grow the Indian...
Interview: Technology with a human touch at Singapore Changi Airport
Singapore Changi Airport is one of the largest transportation hubs in Asia and well known as an industry pioneer for technology, sustainability, and passenger experience. In February, the airport exceeded pre-pandemic passenger traffic levels for the first time, and...
Augmented reality to enhance ground ops at JFK Airport
JFK Airport is leveraging augmented reality (AR) and artificial intelligence (AI) powered analytics to improve the efficiency of airside operations at the new Terminal 6. As part of the $4.2b redevelopment at JFK International Airport, LOGIPIX's Virtual Ramp Control...
Vivian Cheung: Creating a springboard for innovation at Hong Kong International Airport
At Aviation Festival Asia, Vivian Cheung, Chief Operating Officer (COO), Airport Authority Hong Kong (AAHK) joined to explore innovation, sustainability, and the reshaping of an airport experience at Hong Kong International Airport (HKIA). During the conversation,...
Metaverse in the airline industry: How airlines can harness this futuristic tech
Metaverse is a new and emerging technology platform that is creating waves with its unparalleled offerings in many industries. But is it worth a dive for the airline industry? Let’s discover! Metaverse is a shared digital space that can be accessed by users from...
President, Travel at PROS on delivering hyper-personalised offers: “AI is the secret sauce.”
With technology rapidly developing, the airline industry is transitioning into an era of unparalleled opportunities. At Aviation Festival Asia, Surain Adyanthaya, President, Travel at PROS joined for a five-minute interview exploring the factors which have primed the...
How much does TikTok influence travel?
Last week, the US House of Representatives passed a bill that might see TikTok banned in the United States (US). The BBC reported that "if the bill manages to secure approval in the Senate, President Joe Biden has promised to sign it as soon as it lands on his desk."...
Reimagining tomorrow: Tech innovation at DXB with Paul Griffiths
Last month, Dubai International (DXB) announced annual traffic numbers of 87 million in 2023. This surpassed pre-pandemic levels of traffic as well as Dubai Airports' yearly forecast. In this brief interview, Paul Griffiths, CEO of Dubai Airports unpacked these...
How British Airways is using £7b to modernise
Last week, UK-flag carrier British Airways shared its £7b transformation plan and it covers everything from its mobile app to free onboard messaging. With over 600 modernisation initiatives, the airline is focusing on a commitment to "delivering a world class customer...
Qatar Airways’ conversational AI virtual cabin crew
Already known for its pioneering applications of cutting-edge technology, Qatar Airways has introduced a world first - AI powered, digital human cabin crew to assist passengers. Developed in partnership with AI digital human technology leader, UneeQ, the introduction...