Digital Transformation
How IT Innovations Propel Airlines Towards Net Zero Carbon Emissions by 2050
The aviation industry's commitment to achieving net zero carbon emissions by 2050 is an ambitious yet crucial endeavour in the fight against climate change. While this monumental shift requires comprehensive efforts across the board, how will the integration of IT...
Delays and cancellations are getting worse – airlines must embrace a more human approach
‘Chaos’, ‘shame’, ‘misery’. On the morning of Tuesday 29th August, there wasn’t a single national news outlet – from the Daily Mail to Sky News – that didn’t feature at least one of these words in its headlines following the UK air traffic control system crash. While...
Modern data strategy – Elevating the airport and airline industry
In today's digital age, data is the lifeblood of innovation. The airport and airline industry, with its intricate operations and vast customer touch points, can create lasting value by harnessing the power of data to improve the traveler's experience, reduce...
Embracing the Tech Future Of The Airline Business In Three Charts
The world of aviation has always been about movement, connection, and evolution. As Lisbon's skies get ready to welcome aviation professionals from across the globe for the annual World Aviation Festival, the pivotal role of technology in reshaping our dynamic...
OAG The Airline Tech Transition: A Journey Towards “Travel Done Right”
As we usher in a new era of technological advancements, the airline industry is in the throes of a seismic transformation. Two parallel systems are driving this change – the historically grown legacy system, and a modern, dynamic, adaptive system. This critical...
The growing cost of doing nothing in airline digital retailing
As many airlines and most system providers either have implemented a solution or have a plan towards digital retailing, several players have not decided a way forward yet. The main reasons for “doing nothing” about digital retailing include a lack of compelling...
AI in aviation with Glenn Morgan
"The aviation industry is a key area where AI can play a really significant factor. It goes from everything like personalised customer service, dynamic pricing, predictive maintenance, flight operations optimisation. To everything through from baggage tracking to...
Multimodal Travel: Aviation Needs to Think Beyond the Flight
The future of aviation has always seemed like a distant one. But the future we look to today – of flying EVs and net-zero flights – might be out of reach for decades. Innovation has undeniably been slow. There hasn’t been a quantum leap in ages – only incremental...
Changi to introduce passport-free immigration clearance
Yesterday, the Immigration (Amendment) Bill was passed to allow for end-to-end biometric clearance at the airport and checkpoints. From the first half of 2024, this will enable passengers departing Changi Airport to pass through automated immigration clearance without...
AI that “gives you back time.” Maximising predictive data with FlightAware
The industry's become really good at using that data and those tools at optimization on days where things are going well and delivering a really good experience for passengers. But I think where AI in particular has a place is the bad days, the days where there's...
Offers & Orders; Customer-centric, modern digital retailing as a bridge between today and tomorrow
Offers & Orders is not a new topic within the wider travel industry; but it is an entirely new method of selling products that enables airlines to create and distribute personalised offers to travellers. It’s not surprising that new methods and old habits don’t...
Industry trends and event insights with Sinead Finn
Sinead Finn, Founder, affinnity joined for a brief discussion in preparation for the World Aviation Festival. The conversation touched on notable trends shaping the industry landscape, a glimpse into her upcoming sessions, and a comment on the event's evolution....
Airports: The emerging landscape, tech, and innovation with NEC Corporation of America
"Those types of capabilities where it impacts the passenger's experience greatly provides a negative context to what used to be pretty glamorous air travel. The last thing anybody wants going on vacation or even a business trip is disruptions. So a lot of airports and...
The future era of technology-driven smart airports
To keep pace with the ever-increasing needs and demands, airports worldwide are constantly evolving. With air travel on the rise again, airports are not just expected to facilitate passengers and cargo movement; they also need to expand their horizons to cover other...
From physical passport to Digital Travel Credential (DTC)
As digital boarding passes and travel documents increasingly become the norm, how long will it be until the physical passport is no longer needed? Mobile-based Digital Travel Credential (DTC) are paving the way for a future where the traditional passport is no longer...
New generation AODBs: The key to airport digitisation
With the current landscape increasingly focused on digitization, AODB solutions sit at the backbone of modern airport operations, playing a pivotal role in the transformation of the aviation landscape. As the single source of truth, these solutions harness the power...
Loyalty, gamification, and NFTs: Lufthansa Innovation Hub
At the end of the August, Lufthansa Innovation Hub went live with a unique loyalty experience in partnership with Miles & More. Available through the Uptrip app, Lufthansa Group Airlines passengers can collect trading cards, completing collections to redeem...
Retail: Emerging trends, innovation, and key themes with Ann Cederhall
As the industry's landscape evolves, innovation is key. At World Aviation Festival, Ann Cederhall, Consultant at LeapShift will be sitting down with industry leaders, facilitating discussion around the future of PSS, new modal connections, NDC, emerging trends, and...
Investing in aviation’s identity-first future
The most crucial identity industries, defined by FindBiometrics and Acuity Market Intelligence are: financial services, government services, healthcare, hospitality, and travel. These foundational sectors rely on a complex, rapidly evolving ecosystem that spans big...
Twelve takeaways from SITA’s 2023 Passenger IT Insights report
"Travelers are telling the industry loud and clear: the more they are subjected to clunky and inefficient processes, the more likely they are to consider other options. They demand that the industry offer the same digital options they use in their daily lives to make...
