
Airlines Adopt Payment Strategies To Attract More Customers and Secure Financials Amid COVID
During the Aviation Festival in London, an expert panel of airlines and payment services providers discussed some of the challenges of retailing and payments during the COVID pandemic. They shared their views on payment strategies to encourage more people to fly while...

Five key takeaways from World Aviation Festival with Mike Parkinson
It’s been a short while now since World Aviation Festival, which as always, was a pleasure to speak at. And even though the news of Omicron has somewhat muddied the waters for the return to normal travel, I still feel invigorated and optimistic about the future of the...

The lessons learned from providing payment orchestration for airlines
International airlines have, by necessity, some of the most complex payment ecosystems of modern merchants, and an equally diverse (and thus demanding) customer base to match. The COVID-19 pandemic led to unprecedented levels of stress being placed on systems which,...

The travel industry has a payments problem. It’s time to fix it.
The financial impact of the COVID-19 pandemic has been huge for the travel industry. Finding a new way to work with its acquirers is going to be critical as we look to recovery. The travel sector and the payments industry have never had a simple working relationship....

How Fintech will Drive the Travel Industry’s Recovery
The pandemic challenged leisure travelers and travel brands in a way few events have done before. It was during this time that travel anxiety surged and revenue plummeted, highlighting the need for flexibility and assurance on both sides. Travelers are prioritizing...

How Buy Now, Pay Later Grows RASM and Reduces Reliance on Fare Discounts
Sipping a citrusy umbrella drink with your toes toying in sugar-white sands. Far from the big city, summiting a remote jungle mountaintop with your two best friends from childhood. The only thing standing in the way of satiating this social media-fueled wanderlust?...

A Brief State of Affairs: Airline Payments 2021
It’s now nearly 1.5. years since the pandemic started and the recovery is slowly but surely happening. From a payments perspective, the impact has been clearly visible and it’s now time to focus on how payments can contribute to more streamlined operations, a ramp up...

Contactless & Discoverability: How people operate, work in, and experience airports
As a trusted solutions provider for leading aviation companies, the LocusLabs team keeps a close eye on how the pandemic impacts every facet of the travel experience. Below, I share my thoughts on two profound changes taking place in the aviation industry and what...

The biggest pain points in air travel and how to (finally) address them
Lufthansa Innovation Hub analyzed 15,000+ airline reviews on TripAdvisor with NLP for an objective analysis on how to fix the air-travel experience. By Dan Ly, Junior Research & Intelligence Analyst at Lufthansa Innovation Hub. This article was originally...

Three Key Ways Virtual Cards Are Supporting Airlines
Author: Chiara Quaia, VP Market Development – Travel, Mastercard 2020 will be forever remembered as the year that the travel industry dramatically and fundamentally changed. While COVID-19 laid bare weaknesses across multiple industries, possibly the most significant...
How can airlines earn more revenue with an optimized payments infrastructure?
By Vojin Rakonjac, Head of Payment Solutions, Voyego Airlines have complex payment processes that occur through various sales channels, devices, countries, currencies, payment instruments and intermediaries. Similar to flights themselves, payment data has a long way...
The Travel Payment value chain, impact of COVID-19 and what’s next?
The economic impact of COVID-19 has exacerbated existing challenges for the travel industry, while adding significant new pressures. A lack of visibility and predictability over payment flows, long settlement periods, a lack of automation as well risk associated with...
3 ways your customers are transforming travel payments
Why travelers expect new ways to pay Admit it, you’ve never really loved paying for travel. If you’ve bought a flight or rented a hotel room this century, you’ve probably noticed a clunky and archaic payment experience. That’s because credit cards have long been...
Your travel business will take off with a pay-over-time option
The travel industry needs to respond to the shifting demands of its customers, from discovery to check-in. This new generation of travelers requires convenient and mobile-first technology. Preferred features in this tech setup include alternative payment methods...
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