Payments
Mastercard and Sabre’s Conferma Pay partner on virtual cards
Mastercard and Sabre’s Conferma Pay partner on virtual cards On 28 November, it was announced that Mastercard is partnering with Sabre Corporation’s Conferma Pay on virtual cards for the travel economy. Back in August 2022, Sabre acquired Conferma Pay to...
Two important BNPL partnerships announced this week
Two important BNPL partnerships announced this week This week, two significant ‘Buy Now, Pay Later’ (BNPL) partnerships were announced. One between United States (US) based online travel shopping company Expedia and BNPL leader Afterpay. The second is with...
HSBC Star Alliance’s world-first Credit Card
HSBC Star Alliance's world-first Credit Card On 15 November 2022 Star Alliance launched the HSBC Star Alliance Credit Card powered by Ascenda. This is the world’s first airline alliance credit card. It is big news for the industry so here are the who, what,...
The technology elevating the retail experience at airports
The technology elevating the retail experience at airports As airport retail evolves to keep up with changing consumer demands, technology has acted as a catalyst fuelling the change. One way technology is facilitating a frictionless, futuristic experience of...
Qantas extends its loyalty offering through partnership with Bangkok Airways
Qantas extends its loyalty offering through partnership with Bangkok Airways Bangkok Airways is the latest airline to partner with Qantas. Their collaboration sees Bangkok Airways added to the 45 existing carriers partnered with Qantas for its Frequent Flyer...
IATA survey reports passengers want simplification and convenience
IATA survey reports passengers want simplification and convenience Surveying over 10,000 people from 222 countries, The International Air Transport Association (IATA) has revealed the results of its 2022 Global Passenger Survey (GPS). The survey shows the top...
Three ways selling miles is driving record-breaking growth for airlines
Three ways selling miles is driving record-breaking growth for airlines Over the past couple of decades, airline reward programs have made significant strides in shifting their reputation from cost centers to profit engines for their parent companies. As the...
Attracting gen-Z with buy now, pay later
Attracting gen-Z with buy now, pay later Gen-Z sit at the intersection of technology, affordability, flexibility, and travel. This positions them as a generation uniquely suited to buy now, pay later (BNPL) payment options. BNPL is a rapidly growing area of the...
Catching a Lift, Ordering Groceries, and Now Grabbing a Coffee. Delta’s Loyalty Partnerships Turning Everyday Life Into Miles
Catching a Lift, Ordering Groceries, and Now Grabbing a Coffee. Delta’s Loyalty Partnerships Turning Everyday Life Into Miles From 12 October, Delta SkyMiles members were able to turn their Starbucks coffees into miles. The partnership between Delta SkyMiles...
Flexibility is Here to Stay. Amadeus Responds To Demands For BNPL Options With ‘Uplift’ and ‘Fly Now Pay Later’ Integration
Flexibility is Here to Stay. Amadeus Responds To Demands For BNPL Options With 'Uplift' and 'Fly Now Pay Later' Integration The pandemic demanded an extraordinary level of flexibility from the world. As the travel industry returns to pre-pandemic levels,...
A customer-focused roadmap to digital airline payments
This is our last article before the World Aviation Festival in Amsterdam in a couple of weeks. We will end the series of articles with a reflection on airline payments, like a shopping experience usually ends with a payment transaction. Bref. Should airline payments...
Nick Price, DDID/SSI, and the “Control Yourself” Interview
Nick Price, DDID/SSI, and the “Control Yourself” Interview During an interview at Phocuswright Europe, Nick Price described DDID/SSI as “the most consequential technology of a generation.” The full interview between Nick Price and Mitra Sorrells can be watched...
Is the Aviation Industry Primed to Accept Crypto Payments?
Is the Aviation Industry Primed to Accept Crypto Payments? Currently, only approximately 15,000 businesses worldwide accept Bitcoin and Ether payments. However, according to Deloitte’s June survey, 75 per cent of retailers plan to accept either cryptocurrency...
Buy Now Pay Later Flights?
Buy Now Pay Later Flights? The vast majority of flights currently follow a pay up front model. However, there are rising speculations that this could shift to towards a buy now pay later (BNPL) approach. Why? Rising flight cancellations This summer has been...
7 Myths of AI-Powered Pricing Demystified
Airlines have concerns and incorrect assumptions about the role of AI in powering the future of pricing. In this blog, we share insights from airline questions to Datalex regarding the role of AI in transforming airline pricing for the better, and for better revenues....
Airlines Discuss Rebuilding the Value Proposition of Loyalty for the GenZ Generation
What price do you put on loyalty, and how do you make that currency grow in ways that go beyond transaction? This is one of the central questions airlines have had to answer since miles and points programs were first introduced to the industry in the early 80s to...
Airlines Adopt Payment Strategies To Attract More Customers and Secure Financials Amid COVID
During the Aviation Festival in London, an expert panel of airlines and payment services providers discussed some of the challenges of retailing and payments during the COVID pandemic. They shared their views on payment strategies to encourage more people to fly while...
Five key takeaways from World Aviation Festival with Mike Parkinson
It’s been a short while now since World Aviation Festival, which as always, was a pleasure to speak at. And even though the news of Omicron has somewhat muddied the waters for the return to normal travel, I still feel invigorated and optimistic about the future of the...
The lessons learned from providing payment orchestration for airlines
International airlines have, by necessity, some of the most complex payment ecosystems of modern merchants, and an equally diverse (and thus demanding) customer base to match. The COVID-19 pandemic led to unprecedented levels of stress being placed on systems which,...
The travel industry has a payments problem. It’s time to fix it.
The financial impact of the COVID-19 pandemic has been huge for the travel industry. Finding a new way to work with its acquirers is going to be critical as we look to recovery. The travel sector and the payments industry have never had a simple working relationship....
