Travel Tech
What will air travel look like in the metaverse?
In a famous interview in 1995, Bill Gates explained the Internet to Dave Letterman, the host of a TV show. Letterman argued that he could listen to the news on the radio and wasn’t sure why would someone need the Internet. Today, we can listen to the radio on the...
Seven Key Benefits of Aircraft Digitalisation
Valour Consultancy has published a new report, “The Market for Connected Digital Applications – 2022”, which offers an in-depth analysis of seven key applications for aircraft connectivity. Document management platforms Electronic flight folders (EFF) Crew...
How Airline Business Travel Is Changing and Why That’s Okay
A new report by IdeaWorks and CarTrawler reveals how the COVID-19 pandemic, technology and greater awareness of the environmental impact of flying are changing airline business travel. "It could be a year in which the airline industry recovers some of the profits lost...
Aviation tech innovation in 2022 – time for a new mindset?
Aviation tech innovation in 2022 – time for a new mindset? As the global travel industry finally is exiting the grips of Covid after 2 long years it is worth taking a step back and evaluate the new landscape we now are living in – because there has been...
Retooling revenue management for the entire organization
Retooling revenue management for the entire organization Over the past two years, uncertainty has become the new normal for airlines. This has made the lives of revenue management analysts and their commercial partners especially hard as the majority of pricing...
Optimization Software Helping to Address Labor Challenges
The aviation industry is rebounding from the pandemic with flights having resumed and passenger confidence rising. There still, however, remain many challenges for airlines, airports and ground handlers stemming from the coronavirus and its latest variants – be it due...
Airlines Adopt New Revenue Management and Continuous Pricing Strategies to Compete Amidst COVID
What do you do when your crystal ball cracks? In a panel discussion led by Sinead Finn, Founder, Affinity Ltd., Bryan Porter, Head of Commercial — EMEA, Accelya Group, Jason Coverston, Director, Office Domain, Navitaire, an Amadeus Company, Sophie Dekkers, CCO...
American Airlines’ Alison Taylor on Enhancing Travel Retailing to Drive Recovery
During a breakout chat conducted at Aviation Festival, London, Alison Taylor, Chief Customer Officer, American Airlines, shared some of the airline’s changes to its retailing strategy as it adapted to the COVID-19 pandemic. One of the strategies has been offering...
Context is Everything
Context is everything: decoding post-pandemic demand through new data points Airlines need to sell the right product to the right customer at the right time and at the right price. Any additional information that can be utilized to make that happen provides...
Agility, Confidence, and Transformation
FLYR | Highlights of 2021 and What 2022 has in Store While the past 18 months dealt unprecedented disruption to the aviation industry, 2021 also became the year during which airlines recognized their need for an accelerated digital agenda to maximize...
COVID Crisis Spurs Airlines to Double-Down on NDC and Other Digital Merchandising Projects
During the closing keynote panel on Day One of the World Aviation Festival, London 2021, a panel of airlines and experts in distribution updated attendees on their progress with NDC programs and answered questions on how the COVID crisis has affected the pace of new...
Intelligent airlines: Discover the new potential – embrace, emerge, and evolve
The aviation industry was among those most impacted by COVID-19. While the industry is still reeling under the pandemic's aftereffects, we can also begin to spot accelerated technological innovations that would have otherwise taken years. Technology is evolving at...
The lessons learned from providing payment orchestration for airlines
International airlines have, by necessity, some of the most complex payment ecosystems of modern merchants, and an equally diverse (and thus demanding) customer base to match. The COVID-19 pandemic led to unprecedented levels of stress being placed on systems which,...
Undisrupt: Bringing Power Back to Airlines
The travel industry has been disrupted Historically, the relationship between airlines and travel agencies was one in which the airlines truly had all the power. The travel industry at that time included a highly fragmented set of agencies for distribution and each...
Passengers Welcome Biometrics, IATA Finds
According to the latest Global Passenger Survey (GPS) published by the International Air Transport Association, passengers welcome the efficiencies of biometric identification at control checkpoints. The survey results of 13,579 participants from 186 countries show...
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