Today, low-cost Indian airline, IndiGo, announced a “major” Revenue Management systems upgrade with increased automation and more granular steering controls.

The upgrade has been provided by Amadeus through the cloud-based Amadeus Segment Revenue Management Flex (Amadeus SRM Flex). This new system will receive information from the airline’s Passenger Service System (PSS) to facilitate near real-time data exchange.

Speaking on the announcement, Abhijit Dasgupta, SVP – Planning and Revenue Management, IndiGo said:

“Amadeus’ Revenue Management technology will enable IndiGo’s revenue management team to have more granular steering controls, make quicker business decisions, drive greater automation and increase efficiency across the board. IndiGo will be able to streamline its operations by consolidating interfaces into one, resulting in time optimisation and a sharper focus on more sophisticated Revenue Management strategies required for a fast‑growing network in a diverse set of markets and passenger segments. Most importantly, it enables IndiGo to merge its own growing data science & machine learning capabilities with the solution, leveraging the strengths of both IndiGo and Amadeus to develop an ecosystem that can cater to IndiGo’s expansion plans and future growth.”

Javier Laforgue, EVP, Travel Unit & Managing Director, Asia Pacific, Amadeus added:

“We are pleased to work with IndiGo to make the most of this technology. Together, we will help maximize the carrier’s revenue opportunities and create new efficiencies so IndiGo can focus on providing great service to its passengers. Amadeus’ Revenue Management technology is open, PSS agnostic, modular, and easy to use. It can also be seamlessly integrated with external solutions that IndiGo currently uses or plans to use. We are confident that this technology will firmly place IndiGo on solid footing for the long term as it looks to grow in India and beyond.”

 

For more like this see: