LATAM Airlines Group adopts new NDC standard with Trip.com

by | Jan 25, 2024 | Airlines, Digital Transformation, News, Travel Tech

This week, LATAM Airlines Group signed a new NDC agreement with Trip.com. Together, the Latin American airlines group and the leading travel service provider are working to deliver a more efficient travel experience for customers with the new NDC standard.

The agreement is expected to provide “a contemporary and streamlined ticketing experience,” unlocking the advantages of NDC standard technology. As highlighted in the announcement, customers can anticipate several benefits, including access to a complete and more comprehensive selection of airline offerings and the option to buy additional products, services, and add-ons such as baggage allowance and seats. Furthermore, the tech will give customers a broader range of ancillary services with more detailed information.

Andreas Schek, Vice President of Sales and Branding of LATAM Airlines Group, said:

“We are proud of this collaboration with Trip.com Group on the implementation of the NDC standard, as it allows us to explore ways to enhance its efficiency further. This is a significant milestone in the future of distribution that will benefit our global customers

Earlier this month, SriLankan Airlines began a global roll out of its NDC agents booking portal, SriLankan Direct Connect, facilitating direct access to the airline’s reservation system. As a pioneer amongst South Asian airlines with regards to the adoption of IATA’s NDC technology, the airline is leading the way with this milestone moment. Additionally this month, Etihad Airways renewed and expanded its content distribution agreement with Travelport, focusing on the delivery of NDC content and servicing.

 

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