Three AI trends transforming the industry by 2030

zeroG is the expert centre for data driven, AI and Machine Learning solutions in aviation. Powered by the Lufthansa Group, the company has been driving change by bringing a human-centric approach to complex data.

At Aviation Festival Asia, Manuel van Esch, Managing Director of zeroG shared how the industry can leverage data and AI to serve key stakeholders and looked at the real-world impact of AI.

Speaking about the natural evolution of this technology, van Esch explained:

“Everyone is talking about moving from observability AI towards generative AI and eventually agentic AI – and I think that’s really going to be the future. A lot of decisions that are now being made by humans will still have humans in the loop, but the AI system will be orchestrating complex decision-making in airline operations.”

During the conversation, van Esch selected three trends that are set to transform the industry over the next five years: hyper-personalisation, holistic problem solving, and agentic AI in airline operations. To find out more about the potential of each watch the full interview below.

Questions asked include:

zeroG is the expert center for data driven, AI and Machine Learning solutions in aviation. Can you explain a bit about what you do and what sets you apart from others?
AI has the potential to change almost every aspect of the industry – what would you say are the top three areas it will be most transformative in the next 5 year?
While AI is frequently spoken about, we don’t always see clear proof of its impact. Can you share some statistics that show the real benefits its already bringing to the industry?