This five minute interview with Tom Vandendael, CEO Asia Pacific, SVP, Area Management Asia Pacific, Lufthansa Systems Asia Pacific Pte. Ltd., explores the nuances of digital transformation in Asian aviation markets and the pivotal role of data and artificial intelligence (AI) in shaping the industry’s future.
Looking at the prevailing digital transformation challenges specifically within Asian aviation markets, Vandendael explained:
“There’s much more data coming around, but the data is very much siloed, scattered, and that hinders decision-making. That also hinders the scalability of your airline. And as such, that’s another core focus that we had in the past. And it’s very specific. You see this worldwide, but it’s more pronounced here in Asia.”
Taking a step back to discuss how data and AI are shaping the future of the industry, Vandendael highlighted the importance of adopting a proactive approach and the wider significance of these technologies extending far beyond the aviation industry.
Watch the full interview to hear from Vandendael on emerging trends, the rapidly changing AI landscape, and more.
Questions asked included:
- What specific digital transformation challenges have you encountered in the Asian aviation markets, and how have you proactively addressed these?
- How are we seeing data and AI integration shape the industry & how long will it be before we are seeing this leveraged to its full potential?
- As we progress into 2024, what emerging trends do think will gain influence in the industry & how are you preparing to capitalise on these?
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