Getting ahead of the next digital leap

Aviation is evolving and digital transformation is at the industry’s centre. At Aviation Festival Asia, Deepankur Chawla, CEO at Maxify Digital discussed the next big technological shifts for airlines and airports, the power of artificial intelligence (AI), and how Maxify Digital is supporting this transformation with Salesforce-powered solutions.

The conversation touched on the impact of AI, automation, and data as well as the importance of customer-centric innovation. Speaking specifically on the power of collaboration for driving industry change, Chawla explained:

“No airline or airport can win over the passenger experience unless they have actually started building a collaborative ecosystem. They need to be able to start bringing newer technology innovations, bringing more and more change management, bringing more and more adoption – focus on the adoption as a key.”

To learn about Maxify Digital’s future-focused strategy and more watch the full interview below.

Questions asked include:

What do you see as the next big technological shift for airlines and airports?
How are you positioning yourself to lead that change?
The airline industry is notoriously complex. How can data integration and process automation be leveraged to streamline and innovate?
How do you foster a culture of innovation within Maxify Digital, especially as you build solutions that impact global aviation operations?
Looking ahead, what are you most excited about as you continue to scale its impact in the global aviation industry?