oneworld recently shared it is simplifying ‘Round the World’ travel booking with artificial intelligence (AI). Partnering with Elemental Cognition and Google Cloud, the airline alliance has transformed this from a complex, time-consuming booking processes to a reliable and convenient one, resulting in a five times higher conversion rate.

Imagine you are planning a once-in-a-lifetime, multi-country trip around the world with fifteen different stops. Across oneworld’s members, this could include millions of potential flight combinations and hundreds of available destinations. The logistics of building this complex itinerary, coordinating across multiple airlines could easily be overwhelming.

The new, real-time AI agent makes this experience seamless, using a neuro-symbolic AI architecture with mathematical precision. On the customer side, you simply input the departing/returning city, list your desired locations, and respond to the chatbot’s prompts for additional information. Alternatively, you can opts to be inspired by pre-set itineraries including the world’s national parks, safari round the world, or nature’s most beautiful sights.

Speaking on the partnership Carrie Tharp, Vice President, Global Solutions & Industries, Google Cloud, said:

“This collaboration showcases the power of AI and cloud technology to solve real-world challenges and enhance customer experiences in the travel industry. Google Cloud’s reliable, scalable infrastructure provides the foundation for Elemental Cognition’s advanced AI capabilities, enabling oneworld to take the stress out of complex travel planning.”

 

Try it for yourself here.

 

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