At World Aviation Festival, key industry players gathered to take a critical look at the modern airline retailing revolution. The expert panellists included Apurva Mathur, Vice President, Strategic Accounts, DataArt, Tiddo Veldhuis, VP Offer Management & Ancillaries, KLM, Tamur Goudarzi Pour, Chief Commercial Officer and Member of the Management Board, Swiss International Air Lines, Justin Jovignot, Director, Commercial Strategy and Distribution, TAP Air Portugal,and Jitendra Sindhwani, President and Head of Global Sales and Marketing, IBS Software.
Looking at the future of airline retailing within the context of emerging technologies, panellists shared their unique insights, answering the question: What does it all mean for the ongoing retailing revolution?
This 50-minute session covered the feasibility of IATA’s 2030 Offers & Orders target, explored the impact of new fintech on the journey, and debated which should come first – order or offer?
For all this and more, watch the panel below.
