Last month, World Aviation Festival welcomed thousands of attendees for three days of inspiring sessions, workshops, and networking opportunities.
With over 300 sessions across 20 tracks, this year’s event took a microscope to the latest trends, innovations, and strategies, driving innovation in the industry. Senior Conference Producer, Katie Duffin shared her personal highlights from the event:
“From the perspective of the conference producers, several highlights made the 2024 World Aviation Festival truly exceptional, for example, this year marked the successful launch of several new and highly engaging summits, each addressing critical aspects of the future of aviation:
Digital Sustainability Summit:
With sustainability being one of the aviation industry’s top priorities, the introduction of this summit allowed industry leaders to discuss innovative ways to achieve net-zero emissions through digital solutions. This summit brought together sustainability experts and tech innovators, driving meaningful conversations on how data analytics, AI, and other digital tools can reduce the carbon footprint of airlines and airports.
Digital Accessibility Summit:
Another critical addition to this year’s event was the Digital Accessibility Summit, which focused on how technology can improve the travel experience for passengers with disabilities. Attendees were particularly drawn to discussions around how airports and airlines can better accommodate travellers with hearing impairments and mobility challenges. This summit was a vital step toward ensuring a more inclusive travel environment.
Customer Experience Design Summit:
The importance of customer satisfaction was highlighted with the Customer Experience Design Summit, which focused on personalising the passenger journey. Airlines and tech companies showcased how cutting-edge digital interfaces and seamless interactions can enhance the overall travel experience, ensuring customers feel valued from booking through to landing.
These highlights, alongside the broader themes of technology, innovation, inclusivity and sustainability, made the 2024 World Aviation Festival a truly memorable event, setting new benchmarks for future editions.”
The post event report is now available if you could not join us in Amsterdam or simply want to:
- Review session highlights
- Read our key takeaways
- See the event in numbers
- Take a look at attendee reviews
- Access the official photos
- Watch the event highlight reel
- Join us in 2025
If you are interested in joining us for 2025 in Lisbon, find more information here.





