360-video to improve airport accessibility

by | Apr 21, 2023 | Airports, News, Travel Tech

360-video to improve airport accessibility


The World Health Organization (WHO) estimates that more than one billion people live with some form of disability, constituting approximately 15 per cent of the world’s population. Often air travel can be difficult for passengers with disabilities, especially when navigating an unfamiliar space.

Cranfield University and Regional & City Airports (RCA) are working to improve the airport experience for passengers with a range of disabilities by launching a pioneering 360-degree video experience. This is designed to help passengers with additional requirements prepare for their visits to the airport.

Dr Thomas Budd, Senior Lecturer in Airport Planning and Management at Cranfield University explained some of the ways this technology could help passengers:

“This can include estimating walking distances, as well as understanding the location and availability of seating areas or other facilities within the airport. For passengers with sensory related conditions, the tour also provides an indication of the visual and acoustic environment passengers can expect inside the airport.”

The pilot will launch at Bournemouth Airport, offering passengers the chance to orientate themselves within the airport space from the comfort of home. It will also include a narrated tour from the point of arrival, through check-in, to security, and the boarding gate.

Free of charge, the service seeks to make airports more accessible to all passengers.


For more on accessibility technology in airports see:


Article by Jess Brownlow