Focusing on the customer: Louisville Airport’s $1bn development
Louisville Muhammed Ali International Airport (SDF) has experienced its busiest years on record,...
Read More
Category: Americas
Southwest Airlines iron out issues with assigned seating policy
Southwest Airlines are refining their assigned seating arrangements following complaints from...
Read More
“There’s nothing like the human touch”: Vancouver Airport’s approach to tech
Vancouver International Airport (YVR) has won Skytrax’s North American Airport of the Year...
Read More
‘Every dollar counts’: Spirit Airlines plan for bankruptcy exit
Spirit Airlines say they expect to exit their second Chapter 11 bankruptcy in late spring or early...
Read More
United overhaul MileagePlus to favour credit card holders
United Airlines are revamping their loyalty programme, MileagePlus, to favour members who own...
Read More
Virgin Atlantic and WestJet partner on loyalty benefits
Virgin Atlantic and WestJet have enhanced their partnership so loyalty members earn points on...
Read More
Driving next-generation innovation at Miami International Airport
A US$9 billion development plan is transforming Miami International Airport (MIA). And at the...
Read More
50 years after its first flight, could we revive Concorde?
An icon of British and French engineering, the first commercial Concorde flight took off 50 years...
Read More
JetBlue and United expand partnership for cross-airline booking
JetBlue and United have announced a further expansion of their ‘Blue Sky’ partnership:...
Read More
Southwest Airlines will introduce Starlink WiFi this year
Southwest Airlines will begin rolling out Starlink-powered WiFi across its fleet this summer. The...
Read More
Azul Brazilian Airlines launch Interrail-style Air Pass
Azul Brazilian Airlines have launched an Interrail-style Air Pass offering passengers multiple...
Read More
Ads are coming to ChatGPT. How should airlines prepare?
In January 2026, OpenAI announced they would be testing ads on their flagship ChatGPT large...
Read More
Can airlines integrate AI and flight operations successfully?
At the latest World Aviation Festival’s digital operations track, what stood out was not the...
Read More
The secrets behind Air Canada’s industry-leading app
Air Canada has become one of the Americas’ most tech-forward airlines, boasting a...
Read More
Regional divergence will define air traffic growth to 2054, ACI say
Airports Council International (ACI) have published their World Air Traffic Forecasts 2025-2054,...
Read More
Southwest Airlines end open seating policy after 50 years
27 January marks a new era for Southwest Airlines, as the carrier ends the open seating policy...
Read More
New American Airlines app feature helps passengers rebook during disruption
American Airlines is debuting new app features that will assist travellers in the event of...
Read More
TSA adds touchless screening to 50 more airports
The US Transportation Security Administration (TSA) has announced that 50 more airports will be...
Read More
United launch online pre-order service for economy meals
United Airlines have introduced a meal pre-ordering service on their app and website. The...
Read More
Allegiant and Sun Country Airlines to merge operations
US low-cost carriers (LCCs) Allegiant and Sun Country have announced plans to merge operations in...
Read More
Recent Articles
- Understanding customer behaviour in a digital travel world
- airBaltic launch SkyNet portal for personalised inflight retail
- Fuelling the fleet: The strategic value of payments in revenue growth
- When currency becomes connection: Unlocking the next phase of airline loyalty
- What to expect at Aviation Festival Asia 2026
Recent Interviews
- Understanding customer behaviour in a digital travel world
- Using eSIMs to connect airlines and customers worldwide
- Focusing on the customer: Louisville Airport’s $1bn development
- “There’s nothing like the human touch”: Vancouver Airport’s approach to tech
- Driving next-generation innovation at Miami International Airport
