Closing Keynote Panel: How we can rethink the airline business model using data and a more agile approach to help us survive and thrive?

by | Oct 21, 2020 | On-demand


  • How will the role of customer analytics and predictive models expand and adapt post crisis?
  • Based on the currently influencing factors impacting supply and demand how can the airline industry innovate and adapt to the changes ahead?
  • What role will digital, cloud, automation, and AI play in rethinking the business model?
  • How can aviation use augmented analytics to help drive more value from our huge stacks of data?
  • What are the benchmarks and standards that we should be setting ourselves when it comes to commercial and operational efficiency in the new normal?


  • Kevin May, Editor in Chief, Phocuswire
  • Julie Shainock, MD – Travel and Transport, Microsoft
  • Mike Malik, Chief Marketing Officer, Cirium
  • Frank Meyer, CDO, Etihad Aviation Group
  • Mariana Fonseca Medina, MD, Digital, American Airlines