Frontier AI: A new dimension in aviation cybersecurity
By Amit Nagar, Global Lead – Industry Consulting and AI Solutions, Travel, Transportation,...
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Author: WAF_Contributor
Mind the gap: Where airline service actually breaks
By Gaurav Passi, Founder and CEO, Zingly Think about the last time a flight of yours really went...
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Unified OCC for airlines
The frustration mounts as an aircraft sits on the taxiway, delayed yet again. The mind races...
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Aviation doesn’t need more AI strategy. It needs an operating model
Every airline has an AI strategy. Fewer have a clear answer for who runs the model once it’s...
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The airline passenger experience starts before the journey
Airlines are investing heavily in digital experiences – from mobile apps, personalisation, to...
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Autonomous AI closes operational gaps across aviation environments
By Oleksandr Zavadiuk, Solution Principal, TTLH, HCLTech Responsive, intelligent movement reduces...
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The Future of Fuelling: Lower costs, fewer errors, and total transparency
The aviation industry manages one of its highest costs with some of its most analogue information....
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Every minute bleeds: The true cost of airline disruption and recovery
This article is written by our partners TCG Digital. Every minute of disruption burns cash. Every...
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The struggle of scaling your airline when the technology doesn’t follow
You’re a mid-tier airline. You have a clear idea of what you want to do next, be it a new...
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When disruption hits: How connected travel is key to managing the passenger journey
Author: Hugh Aitken, COO, Dohop Airline networks are under extraordinary pressure. Rising jet fuel...
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The Venture Lab advantage: How Alaska Air is scaling innovation at startup speed
Airlines lose hundreds of millions of dollars to problems they see coming but can’t solve...
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Resolution, not redirection: How intelligent agents are elevating passenger experience
A missed connection. A delayed flight. A passenger turns to you for help and expects resolution,...
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Fuelling the fleet: The strategic value of payments in revenue growth
By Warren Hayashi, President of Asia-Pacific, Adyen Airlines operate in one of the most...
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When currency becomes connection: Unlocking the next phase of airline loyalty
For decades, airline loyalty programs followed a familiar pattern. Travellers earned points...
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The product catalogue: Foundation, not feature
What it is, why it matters, and why everyone keeps meaning something slightly different By Roman...
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Delivery in focus: How will systems facilitate a seamless customer journey?
By Hadrien Musitelli, CEO, CitizenPlane Here’s a question. When a snowstorm threatens your flight...
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Revolutionising travel insurance: Digital innovation reshapes the aviation and travel experience
The travel insurance industry is undergoing a significant shift, driven by the evolving needs of...
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Why are airlines and airports still hesitant to adopt AI for turnaround management?
When John McCarthy coined the term ‘artificial intelligence’ (AI) in 1956, few could have imagined...
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The next-gen passenger experience: Voice-first journeys from booking to boarding
Picture this: you step into the airport and the journey starts in conversation. No fumbling with...
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The strategic role of car rental in airline ancillary growth
Car rental has traditionally been treated as a secondary ancillary product for airlines. Yet in an...
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