Airlines risk falling behind other industries in AI adoption, Accenture warn
New research from Accenture finds that the majority of airlines are falling behind on AI adoption....
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Tag: AI
Malaysia Airlines roll out AI customer support agent, ‘Mavis’
Malaysia Airlines have rolled out Mavis, their new AI-powered customer support agent, across their...
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How to deploy real-time data for specialised AI integration
As the AI revolution continues, airlines can struggle to develop specific use cases rather than...
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How aviation can move from AI pilots to successful scaling
The travel industry has been keen to experiment with AI, but progression from pilots to...
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The key principles for effective AI adoption in aviation
Executing an effective AI strategy in an industry constructed on legacy systems is no small...
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Tech and innovation keep Dallas Fort Worth at the top
Handling 87 million passengers every year, Dallas Fort Worth International (DFW) is the...
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Air Serbia banks on AI to transform its loyalty programme
Air Serbia has partnered with Loyalty Juggernaut to overhaul its loyalty programme. The Serbian...
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Riyadh Air to become world’s first ‘AI-native’ airline
Riyadh Air have announced that they will become the world’s first ‘AI-native...
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Virgin Australia to build on OpenAI’s API for improved AI integration
Virgin Australia have announced a new partnership with OpenAI that will see the airline integrate...
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Abu Dhabi Airports and SITA develop AI airport management
Abu Dhabi Airports and SITA have agreed to work on a new AI-powered airport management system. Air...
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Emirates signs strategic partnership with OpenAI
Dubai-based carrier Emirates have entered into a partnership with tech firm OpenAI to accelerate...
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Flight booking is coming to Google’s AI Mode
Google is working on adding hotel and flight booking to its AI Mode. Through agentic search, the...
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Leading the digital strategy at Canada’s top low-cost airline
Flair Airlines is committed to connecting Canadians with destinations across North America at...
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Adani Airports add agentic AI for omnichannel customer service
Adani Airport Holdings Limited (AAHL) will roll out multilingual, omnichannel customer service...
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Beyond the buzzword: How airlines can adopt AI effectively
Artificial intelligence (AI) was one of the biggest topics at World Aviation Festival 2025. But as...
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AI analytics help Emirates avoid unexpected turbulence
This article was originally published on our sister site, Aerospace Tech Review. Dubai-based...
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Flair Airlines and Netcore partner for AI omnichannel customer comms
Canadian low-cost carrier (LCC) Flair Airlines and marketing platform Netcore Cloud have partnered...
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Rome Fiumicino adds AI airport assistant
Aeroporti di Roma has developed an AI assistant for passengers flying from Rome Fiumicino...
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OpenAI launches ChatGPT Atlas browser, capable of independent flight booking
OpenAI has launched its new AI-powered browser, Atlas. Currently available on Windows Mac, the...
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Why are airlines and airports still hesitant to adopt AI for turnaround management?
When John McCarthy coined the term ‘artificial intelligence’ (AI) in 1956, few could have imagined...
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