Fraport and Lufthansa’s new joint venture, “FraAlliance”

The new joint venture between Fraport AG and Lufthansa has been announced, “FraAlliance.” Each company holds a 50 per-cent share and the venture seeks to strength cooperation on strategic and operational matters at Frankfurt Airport.

Jens Ritter, CEO Lufthansa Airlines said:

“We want to offer our customers a reliable, punctual, and first-rate travel experience. The joint venture will allow us to place stronger and more targeted emphasis on the projects required to realize these aims. The new partnership at our Frankfurt hub will deliver significant added value for our customers by implementing innovative, future-focused measures.”

Fraport

Fraport, or Fraport AG Frankfurt Airport Services Worldwide, is a German transport company operating Frankfurt Airport. Fraport is a leading player in the global airport business and offers a wide range of operational and management solutions. Lufthansa and Fraport already have a long-standing partnership aiming to enhance services at Frankfurt Airport’s Terminal 1.

Pierre Dominique Prümm, Fraport’s Executive Director Aviation and Infrastructure explained:

“With this joint venture, we’re creating a highly responsive and effective team that can pursue areas of mutual interests and to continue improving passenger services. It’s an important signal for the medium and long-term prospects of Frankfurt Airport.”

FraAlliance

The joint venture seeks to improve aspects relating to business development and operations, customer experience, infrastructure, intermodality, and sustainability. Improvements are to be achieved by analysing and optimising processes in terminal operations, as well as by taking a joint, customer-focused approach to product development. The goal is to bring about a journey-wide enhancement of processes and product offerings for flights, whilst boosting the competitiveness of the airport.

Improvements in the airport

One outcome will be the real-time updates for aviation security checkpoints in the Lufthansa App. This allows Lufthansa passengers to see checkpoint waiting times in Frankfurt through the app, enabling passengers to alter their timings when planning their journey to and through the airport. This should in turn enhance the operations within the airport, improving passenger flow, and reducing security bottlenecks.

The improvement of passenger flow within the airport is a significant area of improvement that the joint venture addresses. Passenger flow has been analysed and optimised by removing duplicate security checks. This expects to reduce transfer times for up to a million passengers per year.

Earlier this year, Fraport was announced as the first fully integrated partner of Lufthansa’s ‘Miles & More’ loyalty programme at Frankfurt Airport. The pair have been working together to enhance retail and loyalty in the airport to improve passenger experience.

Article by Jess Brownlow

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