At World Aviation Festival, Mario Louca, Managing Director, Aviation, Eviden and Guido van der Sluis – Global Offering Manager Retail In-Store Digitalization joined for a brief conversation about emerging technologies in airport spaces and the future of airport retail.

Eviden is a next-gen technology leader in data-driven, trusted and sustainable digital transformation with a strong portfolio of patented technologies. It is a part of the Atos Group, which is a global leader in digital transformation helping to design the future of the information space.

During the discussion, Louca and Van der Sluis discussed recent trends around passenger experience at the operational level as well as key emerging technologies like quantum computing, connected infrastructure, and smart airports.

Speaking on autonomous stores and how they deliver on key customer demands while generating revenue for the airport, Van der Sluis said:

“It’s all about passenger experience passenger and convenience. So we see three elements on that which is personalisation, convenience, and speed. Autonomous store play an essential role in because it enables consumers to complete a shop fast and allows for dynamic store contents which also enables retailers to generate more revenue. Innovations in these technologies will advance over time…” 

Questions include:

  • As a next-gen technology leader, what key trends are you currently seeing with digital transformation that impact the passenger experience across the industry?
  • How does Eviden envision the future of airport retail, and what role will autonomous stores play in shaping that future?
  • Thinking longer term, what emerging technologies do you think have the potential to transform the industry in the next 5 – 10 years? ​

 

 

For more from onsite at World Aviation Festival 2024 see: