Airports

Airports

Heathrow raises SAF mandate above UK government targets

Heathrow raises SAF mandate above UK government targets

London Heathrow Airport has set the ambitious target of exceeding the UK government’s sustainable aviation fuel (SAF) target by 2% in 2026. This year, regulations stipulate that 3.6% of all aviation fuel used in the UK should be sustainable. However, Heathrow is going...

ACI passenger survey highlights key trends for 2026 and beyond

ACI passenger survey highlights key trends for 2026 and beyond

Airports Council International (ACI) have published their annual Airport Service Quality (ASQ) Global Traveller Survey, highlighting key trends in tech, personalisation, and sustainability. The sixth edition of the report asked more than 4,000 passengers from 30...

Adani Airports add agentic AI for omnichannel customer service

Adani Airports add agentic AI for omnichannel customer service

Adani Airport Holdings Limited (AAHL) will roll out multilingual, omnichannel customer service support through a new partnership with AIONOS. AAHL operate eight airports across India, including those in Mumbai, Lucknow, and Mangaluru. This new investment will deploy...

Emirates deploys biometrics at DXB for passport-free experience

Emirates deploys biometrics at DXB for passport-free experience

Emirates has launched a new biometrics system at Dubai International Airport (DXB), allowing passengers to pass through check-in, security, lounges, and boarding without producing any documents. The 200 cameras have been installed across Terminal 3 to the cost of...

The biggest airports in development around the world

The biggest airports in development around the world

In 2025, global air passenger numbers will approach the 10 billion mark for the first time, with ACI predicting a total of 9.8 billion passengers. This figure is set to double by 2042: good news for industry revenue, but a huge problem for airports who will have to...

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