Rethinking passenger IROPS solutions as customer expectations increase
In partnership with World Aviation Festival in Lisbon, sponsors Plan3 conducted a roundtable...
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Author: WAF_Contributor
Smart airline retailing: The new merchandising and revenue frontier
During the pandemic, when air passenger traffic was at an all-time low, a few smart airlines...
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Navigating the Skies: Onboarding New Talent in the Airline Domain
As someone who made the leap from customer-facing passenger servicing into the complex world of...
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Travel Mode – A Game-Changer for Revenue Management
Since iconic American Airlines CEO Robert Crandall spearheaded yield management in the 1970s,...
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Delays and cancellations are getting worse – airlines must embrace a more human approach
‘Chaos’, ‘shame’, ‘misery’. On the morning of Tuesday 29th August, there wasn’t a single national...
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Modern data strategy – Elevating the airport and airline industry
In today’s digital age, data is the lifeblood of innovation. The airport and airline...
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Embracing the Tech Future Of The Airline Business In Three Charts
The world of aviation has always been about movement, connection, and evolution. As Lisbon’s...
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OAG The Airline Tech Transition: A Journey Towards “Travel Done Right”
As we usher in a new era of technological advancements, the airline industry is in the throes of a...
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Multimodal Travel: Aviation Needs to Think Beyond the Flight
The future of aviation has always seemed like a distant one. But the future we look to today – of...
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Offers & Orders; Customer-centric, modern digital retailing as a bridge between today and tomorrow
Offers & Orders is not a new topic within the wider travel industry; but it is an entirely new...
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The future era of technology-driven smart airports
To keep pace with the ever-increasing needs and demands, airports worldwide are constantly...
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New generation AODBs: The key to airport digitisation
With the current landscape increasingly focused on digitization, AODB solutions sit at the...
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Aviation 2030: AI flight scheduling
Can low-cost-carriers squeeze more flights into their already packed schedules? Computer says yes....
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Generative AI as a decision maker in revenue management
Artificial Intelligence. It is hard to dispute that the future lies with AI, but are airlines...
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Approaching the business case for the Order Transformation
Within the airline IT and commercial departments, everyone is talking about the Order...
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With the rise of ancillaries, seat blocking is taking centre stage
In an era marked by dynamic shifts in the aviation industry, ancillaries have emerged as a pivotal...
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Elevating aviation’s sustainability: Unlocking the five steps for high-integrity climate action budgets
In an era where environmental consciousness is paramount, industries worldwide are stepping up to...
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What value can airports and airlines gain by investing in biometrics?
Airlines and airports want to simplify and automate processes as much as possible to deliver...
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Using AI to Boost NDC Adoption Across the Aviation Industry
Among the numerous technical challenges facing the aviation industry, two stand out as both...
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Look-to-book: the (old) new evil
Look-to-book: the (old) new evil Since the creation of NDC, airlines have been offering...
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Recent Interviews
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- ANA Future Frontier Fund: Investing in startups to build resilience
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- Building seamless payments solutions for American aviation
