Sinead Finn, Founder, affinnity joined for a brief discussion in preparation for the World Aviation Festival. The conversation touched on notable trends shaping the industry landscape, a glimpse into her upcoming sessions, and a comment on the event’s evolution.
Discussing the Revenue Management panel that Sinead will be moderating, the affinnity Founder explained:
“I’m really excited about our panellists and we’ve got some great airlines on there. So we’ve got EasyJet, we’ve got Sun Express, and Lufthansa – it’s a good spread across all the airline types. It’ll be really interesting to see what they have to say about revenue and how revenue is moving and how technology is helping.”
Sinead also highlighted two prominent trends in the industry to look out for in discussion at the event. Firstly, the loyalty shift towards building relationships beyond travel, rooted in an elevated understanding of individual customers. Secondly, the cost of sustainability going forward and how airlines will navigate this.
Watch the full interview below.
For more on what to expect at World Aviation Festival see:
- Olivier Krueger, CMO Lufthansa Group – “Differentiating from old school marketing.”
- Tech, collaboration, and evolution with the Director General at ACI World
- Retail: Emerging trends, innovation, and key themes with Ann Cederhall