Interview with Aldric Chau, General Manager Digital, Cathay Pacific Airways Limited – Generative AI, data science, and tech trends

In this insightful interview with Aldric Chau, General Manager Digital, Cathay Pacific Airways Limited, the conversation explores the prevalence of data science and digital innovations for the industry broadly, before focusing in on how they materialise at Cathay Pacific.

Here, Aldric also identifies the tech trends he foresees having the greatest impact on the industry in the next few years and explores the potential of generative AI and ChatGPT.

Questions asked:

1. In what ways has data science influenced the industry, and how is Cathay Pacific leveraging this?
2. Can you explain what drives Cathay Pacific’s digital transformation?
3. Would you be able to outline some of the digital product innovations with the most power to transform the industry?
4. Could you name two or three tech trends that you think will have the biggest impact on the industry in the coming year?

Article by Jess Brownlow

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