Interview with Sumesh Patel, APAC President, SITA – Megatrends, collaboration, and Gen Z
Sumesh Patel is responsible for developing and driving the strategic direction of SITA in the Asia Pacific region.
In this five-minute interview, Sumesh highlights the ways the pandemic has transformed the industry for the better, how passenger needs are changing, and the evolving relationship between key industry stakeholders. SITA’s APAC President also discusses megatrends for the the next 2-3 years, picking out a few key shifts to be mindful of as the industry advances.
- What has been the most exciting development in the industry’s digital transformation journey so far?
- How do you think the pandemic changed the relationship between various industry stakeholders?
- As the APAC region resumes international travel, what is one key lesson learned from the last few years that we must take forward?
- What are the megatrends that you expect to impact the industry in the next 2-3 years?
Article by Jess Brownlow