Retailing
Southwest Airlines end open seating policy after 50 years
27 January marks a new era for Southwest Airlines, as the carrier ends the open seating policy that's been in place since its debut 50 years ago. Instead, customers will now choose from four new fare bundles, which span upgrades on baggage, seating, and inflight WiFI....
How eSIMs can boost ancillary airline revenue
eSIMs are transforming in-destination connectivity. Travellers no longer have to fiddle around with tiny SIM cards to get online or make calls — now innovative eSIM apps can connect them to the country of their choice, or even an entire region. Bill McKimm, VP Travel...
Philippine Airlines offers bus tours to connecting customers at Manila airport
Philippine Airlines has partnered with the Department of Tourism (DOT) Transit Tours to offer bus excursions to connecting passengers. Travellers transiting through the capital of Manila can now book a tour through the airline's official website or the LovePH mobile...
United launch online pre-order service for economy meals
United Airlines have introduced a meal pre-ordering service on their app and website. The Chicago-based carrier says the move will improve inflight service while reducing food waste. Customers can now pre-select their menu choices for flights over 1,190 miles (1,900...
Aviation Festival Asia Award 2026 nominations are now open!
The aviation industry in Asia is moving faster than ever, driven by cutting-edge technology, bold collaborations, and a deep commitment to sustainable growth. The Aviation Festival Asia Awards 2026 are here to celebrate the organisations and initiatives that are...
Aviation Festival Asia Award 2026 nominations are now open!
The aviation industry in Asia is moving faster than ever, driven by cutting-edge technology, bold collaborations, and a deep commitment to sustainable growth. The Aviation Festival Asia Awards 2026 are here to celebrate the organisations and initiatives that are...
Flair Airlines debuts North America’s first ticket resale platform
Canadian low-cost carrier (LCC) Flair Airlines is set to launch a ticket resale service, the first of its kind in North American aviation. The platform is powered by French startup Fairlyne, who already partner with Royal Air Maroc and Transavia on similar services....
Air Serbia banks on AI to transform its loyalty programme
Air Serbia has partnered with Loyalty Juggernaut to overhaul its loyalty programme. The Serbian national carrier has set March 2026 as the launch data for its revamped loyalty offering. Loyalty Juggernaut's AI-powered Gravty platform will provide the infrastructure to...
Neighbour-free booking: Turning empty seats into a revenue opportunity
It's been one of the biggest trends in travel over the past few years: neighbour-free booking. Airlines are waking up to the possibility of monetising seats that might otherwise have gone unsold, all while providing passengers with greater comfort and an improved...
SAS launch SAS Holidays for all-in-one travel booking
Scandinavian Airlines (SAS) have launched SAS Holidays, a new product that will enable travellers to book their entire trip in one place. Seamlessly blending flight booking, car rental, hotel stays, and personalised extras, SAS Holidays consolidates the airline's...
Inside Air France-KLM’s award-winning loyalty programme
Flying Blue was named point.me's best airline loyalty programme for the second year running in 2025. But what's the secret to Air France-KLM's ongoing success? Ben Lipsey, SVP Loyalty, Data, and Digital at Air France-KLM, shares his insights in an exclusive interview...
Norway’s airport operator offer eSIMs via Alphacomm
Avinor, Norway's state-owned airport operator, have partnered with Alphacomm to offer travellers eSIMs. eSIMs will now be available for purchase on Avinor's website, making connectivity abroad easier and more convenient for Norwegians and international visitors. Jørn...
Offer-Order: The ticket to greater airline profits
The aviation industry remains one of the last industries that hasn't modernised the way it sells its products. Outdated legacy technology, including PSS, continues to dominate airline retail — but that's beginning to change. Alex Mans, Founder and CEO of FLYR, sat...
CarTrawler CEO: Why B2B and customisation win
Powering around 70 airlines and 200 travel brands, CarTrawler is one of the world's leading B2B mobility solutions providers. Boasting partners from all four corners of the world, including American Airlines, Jet2, and Qantas, CarTrawler's mission is to get airlines...
Flight booking is coming to Google’s AI Mode
Google is working on adding hotel and flight booking to its AI Mode. Through agentic search, the company expects that users will be able plan and book trips without visiting any web pages. In a blog post, Google said: We’re working with industry partners to build an...
The future of revenue management in the world of Offers and Orders
By Matthias Viehmann, Travel in Motion AG The airline industry is undergoing one of its most significant transformations in decades. The shift toward Modern Airline Retailing (MAR) is no longer a distant vision—it’s happening now. For years, the transition to Offers...
Ethiopian Airlines begins Offer-Order transformation
Ethiopian Airlines and Sabre Corporation have announced a new partnership to accelerate the airline's adoption of Offer-Order. Through SabreMosaic Airline Retailing, Africa's largest carrier will pivot to dynamic pricing, personalised offers, and modern distribution....
Viasat integrates InterLnkd’s personalised inflight AirMall
InterLnkd's AirMall, a digital shopping experience platform, will be integrated with Viasat's Connected Partner Platform to provide airlines with further inflight retail opportunities. Viasat currently provides WiFi and connectivity services to over 60 airlines,...
Qantas launch Economy Plus seating on short-haul flights
Australian national carrier Qantas have announced they are launching Economy Plus seating. The new seats will provide passengers with greater legroom, priority boarding, and priority access to the overhead luggage bins. Available from 2026, the seating will be offered...
Omani LCC SalamAir launch subscription programme
SalamAir has announced the launch of a new flight membership scheme, called 'mOVemore'. Developed in partnership with subscription travel company Caravelo, the subscription will give frequent flyers a more cost-effective travel option. The scheme covers SalamAir's...
