Retailing

Retailing

Southwest Airlines end open seating policy after 50 years

Southwest Airlines end open seating policy after 50 years

27 January marks a new era for Southwest Airlines, as the carrier ends the open seating policy that's been in place since its debut 50 years ago. Instead, customers will now choose from four new fare bundles, which span upgrades on baggage, seating, and inflight WiFI....

Lao Airlines take step towards Offer-Order with Sabre

Lao Airlines take step towards Offer-Order with Sabre

Lao Airlines have signed a new 10-year partnership with Sabre for advanced retailing capabilities. The SabreSonic Passenger Service System (PSS) will serve as the foundation for the airline's digital journey towards a full Offer-Order ecosystem. Viengxay Singkham,...

How eSIMs can boost ancillary airline revenue

How eSIMs can boost ancillary airline revenue

eSIMs are transforming in-destination connectivity. Travellers no longer have to fiddle around with tiny SIM cards to get online or make calls — now innovative eSIM apps can connect them to the country of their choice, or even an entire region. Bill McKimm, VP Travel...

KM Malta Airlines partner with CarTrawler for ancillary car rental

KM Malta Airlines partner with CarTrawler for ancillary car rental

KM Malta Airlines have announced a new partnership with CarTrawler to offer ancillary car rental booking directly through their website. CarTrawler's cloud-based Connect platform seamlessly links customers to more than 1,700 car rental providers in 50,000 locations...

Aviation Festival Asia Award 2026 nominations are now open!

Aviation Festival Asia Award 2026 nominations are now open!

The aviation industry in Asia is moving faster than ever, driven by cutting-edge technology, bold collaborations, and a deep commitment to sustainable growth. The Aviation Festival Asia Awards 2026 are here to celebrate the organisations and initiatives that are...

Flair Airlines debuts North America’s first ticket resale platform

Flair Airlines debuts North America’s first ticket resale platform

Canadian low-cost carrier (LCC) Flair Airlines is set to launch a ticket resale service, the first of its kind in North American aviation. The platform is powered by French startup Fairlyne, who already partner with Royal Air Maroc and Transavia on similar services....

Air Serbia banks on AI to transform its loyalty programme

Air Serbia banks on AI to transform its loyalty programme

Air Serbia has partnered with Loyalty Juggernaut to overhaul its loyalty programme. The Serbian national carrier has set March 2026 as the launch data for its revamped loyalty offering. Loyalty Juggernaut's AI-powered Gravty platform will provide the infrastructure to...

Neighbour-free booking: Turning empty seats into a revenue opportunity

Neighbour-free booking: Turning empty seats into a revenue opportunity

It's been one of the biggest trends in travel over the past few years: neighbour-free booking. Airlines are waking up to the possibility of monetising seats that might otherwise have gone unsold, all while providing passengers with greater comfort and an improved...

SAS launch SAS Holidays for all-in-one travel booking

SAS launch SAS Holidays for all-in-one travel booking

Scandinavian Airlines (SAS) have launched SAS Holidays, a new product that will enable travellers to book their entire trip in one place. Seamlessly blending flight booking, car rental, hotel stays, and personalised extras, SAS Holidays consolidates the airline's...

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