Schiphol Presentation: Sharing data to improve the passenger experience
At last month’s World Aviation Festival, Tor Boe-Lillegraven, Chief Data Officer, Royal Schiphol Group gave a ten-minute presentation on data.
In current times, data is everything. Within aviation it has become fundamental to optimising operations and as the industry continues to digitise, more and more data is produced. It is well known that this data is important to the industry, but why?
This short presentation offers a helpful overview of data in airports as well as an insight into how data is used in Schiphol specifically.
The Royal Schiphol Group Chief Data Officer explained where airports get their rich data sources from, the benefits of looking at data more like a tech company, and how to solve challenges through data.
Importantly, Tor highlighted how strategic data themes can retain their use even in the face of vast changes. The challenges that the Royal Schiphol Group identified pre-covid are still being used in their strategy in the wake of the pandemic.
Watch the ten-minute presentation below to find out more.