Tag: Qentelli

Qentelli: Using AI to work at the speed of the customer

by Elsie Clark | Jul 13, 2026

Rising fuel prices are forcing airlines to think beyond their usual preoccupations of customer...

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Resolution, not redirection: How intelligent agents are elevating passenger experience

by WAF_Contributor | May 7, 2026

A missed connection. A delayed flight. A passenger turns to you for help and expects resolution,...

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