OpenAI’s ‘Operator’ agent can now browse and book travel
OpenAI has just launched a new agent that can perform web-based tasks as prompted. It is called...
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Author: Jess Brownlow
AFA spotlight: “It takes a village to raise a start up”
Ahead of Aviation Festival Asia (18-19th February), Matt Briggs, Head of Partnerships for...
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Cathay Pacific to increase adoption of Cloud applications with new infrastructure
Cathay Pacific will be using SITA’s technology to increase adoption of Cloud applications....
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United introduces “Control Tower” map view for passengers
United Airlines has opted to enhance transparency with passengers through a new inflight...
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Air Canada’s new AI-driven operations control system
Air Canada is improving its operational efficiency with a new AI-driven operations control system....
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Incheon International Airport leverages Cirium data for smarter operations
Incheon International Airport Corporation (IIAC) looks to accelerate its digital transformation...
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Agenda spotlight: Five unmissable sessions at AFA 2025
It is now less than a month until Aviation Festival Asia, where some of the most respected leaders...
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5G, robots, automation: How will airports look 10 years into the future?
At World Aviation Festival, Ismihan Baysal Anderson, IT and Automation Director, ISG –...
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Will commercial airline IT really become modular and open?
No doubt, commercial airline operations are going through one of the biggest evolutions in...
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From flight-centric to customer-centric: How NDC is reshaping retail
At World Aviation Festival, Lesley Harris, Chief Operations Officer (COO), Accelya discussed the...
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How far can technology enhance experience?
RozieAI specialises in combining personalisation with rapid AI deployment to curate a memorable...
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Which airline conundrum does SkyTeam’s Loyalty Benefits Calculator solve?
The airline loyalty landscape is changing and, with high ticket prices, passengers are keen to...
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Three cybersecurity tips: Southwest Airlines’ Chief Information Security Officer
At World Aviation Festival, Carrie Mills, Vice President & Chief Information Security Officer,...
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Singapore Airlines to incorporate Apple AirTag technology
Although the industry has come a long way since the baggage chaos of 2022, missing luggage is...
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@SamaOnTheMove takes to Instagram
On 1st January, Qatar Airways’ digital ambassador, ‘Sama,’ shared her first post...
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AirAsia MOVE redefines payment experience
AirAsia MOVE (MOVE) signs partnership agreement with leading payments and digitisation services...
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Crypto, digital wallets, and disrupting payments
At World Aviation Festival, Serdar Gürbüz, General Manager, Turkish Technology highlighted three...
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Delta’s AI-digital tool: Revolutionising loyalty, multi-modal travel, and CX
This week, Delta introduced a new AI-powered digital tool that is set to revolutionise loyalty,...
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Riyadh Air prepares for launch: What we know so far
2025 is the year of new Saudi Arabian flag-carrier, Riyadh Air’s much anticipated debut. The...
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How did BER use AI to improve baggage efficiency from 80 to 95 per cent?
At World Aviation Festival, Thomas Hoff Andersson, Managing Director (MD) & Chief Operating...
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