An ambitious future for Jeddah Airport. Interview with Mr Ayman Aboabah, CEO Jeddah Airports Company
Mr Ayman Aboabah, CEO Jeddah Airports Company provided insight into the rich passenger experience at King Abdulaziz International airport (Jeddah Airport). With added responsibility as the gateway for pilgrims to the Holy Mosques (Hajj and Umrah), Jeddah Airport plays an important role in shaping the passenger journey.
As described by Mr Ayman, Jeddah Airport has developed the experience they provide passengers. Recognising these efforts, last month a report by the General Authority for Civil Aviation (GACA) placed Jeddah Airport top of the list of international airports for overall performance in Saudi Arabia. GACA’s monthly report evaluates the country’s airports’ commitment to improving their passenger experience and services. This is judged on fourteen performance criteria including time spent in travel procedures, passports, customs areas, and disability services.
Jeddah Airport has been integrating a wealth of innovative technologies to ensure a unique travel experience for passengers whilst ensuring safe, secure, and efficient operations. These will be scaled up with the airport’s ambitious goal of catering up to 300 per-cent more passengers in the airport before the end of 2030. For more insight into the role of technology, future plans for the airport, and potential challenges in the region, watch the concise interview below.
Questions asked:
- How do you offer a premium experience to all passengers going to Jeddah Airport?
- Can you tell me about any upcoming opportunities for the airport?
- Could you name some challenges that Asia’s airport CEO’s might face at the moment?
- Does technology play a significant role in the passenger experience at Jeddah Airport?
- What are your ambitions for Jeddah Airport in the coming year?
Mr Ayman Aboabah will be delivering the Keynote interview on ‘Exploring King Abdulaziz International Airport’s vision for 2023 and beyond with digital transformation and capacity expansion.’ Additionally, Mr Ayman will be on the Keynote CEO panel discussing ‘Entering Asian airports’ post-pandemic era of unprecedented digital transformation, collaboration, innovation, and reimagined business models.’ Get your tickets here.
Article by Jess Brownlow
