At Aviation Festival Asia, Suranjana Tewari, Asia Business Reporter, BBC unpacked the future of Dubai Airports with CEO, Paul Griffiths. The conversation touched on the key to DXB’s successful pandemic recovery and Griffiths’ strategic vision for the immediate future.
Breaking down DXB’s spectacular recovery, Griffiths discussed the deliberate, strategic decisions that transformed the airport into “a coiled spring.” Here, Griffiths touched on the approach to furlough and the front line business model, whilst acknowledging a series of proactive moves made by the Dubai government.
Looking at DXB’s immediate future, the restrictions of the airports’ land-constrained infrastructure were explored. Mindful of these parametres, Griffiths explained how technology is continuously being leveraged to streamline the passenger journey thereby increasing capacity without physically growing one inch. Here, Griffiths highlighted the “no red lights” policy, which is described as a win-win for customers and the airport, maximising retail opportunities and optimising the passenger experience.
This fifteen minute interview also looked at the big challenges, sustainability, and DXB’s competitors. Watch the full conversation below.
For more like this see:
- Reimagining tomorrow: Tech innovation at DXB with Paul Griffiths
- Vivian Cheung: Creating a springboard for innovation at Hong Kong International Airport
- Keynote interview: Campbell Wilson on delivering one of the biggest airline turnarounds in the history of aviation
