IATA survey indicates passengers expect post pandemic travel issues to have been resolved
Looking towards the peak Northern summer holiday season, International Air Transport Association (IATA) have been investigating traveller expectations and the research is showing passengers are feeling optimistic.
Surveying 4,700 travellers in 11 countries finding, findings showed:
- 79% of travellers surveyed were planning a trip in the June–August 2023 period.
- 80% of travellers surveyed are expecting smooth travel with post pandemic issues having been resolved
Notably, the forward bookings data also demonstrated growth in all regions:
- Asia Pacific region (134.7%)
- Middle East (42.9%)
- Europe (39.9%)
- Africa (36.4%)
- Latin America (21.4%)
- North America (14.1%)
Nick Careen, IATA’s Senior Vice President for Operations, Safety and Security said:
“Expectations are high for this year’s peak Northern summer travel season. For many this will be their first post-pandemic travel experience. Although some disruptions can be expected, there is a clear expectation that the ramping-up issues faced at some key hub airports in 2022 will have been resolved. To meet strong demand, airlines are planning schedules based on the capacity that airports, border control, ground handlers, and air navigation service providers have declared. Over the next months, all industry players now need to deliver.”
After a turbulent return to travel, passengers are anticipating smooth journeys this summer but is the industry ready to deliver?
For more on last summer’s performance see, Is this summer’s baggage crisis an innovation opportunity?
