Airlines
Unified OCC for airlines
The frustration mounts as an aircraft sits on the taxiway, delayed yet again. The mind races through the possibilities. Are we heading back to the gate for a maintenance issue? Is runway congestion causing a ripple effect across the airport? Will the crew exceed their...
New American app feature reallocates seat based on preferences
American Airlines have launched an app feature that can monitor availability and move customers to their preferred seat automatically. Available to eligible AAdvantage members, passengers can list seat preferences (including aisle/window, and position in the aircraft)...
Aviation needs to work more collaboratively to manage disruption
One word to characterise the year in aviation operations so far? disruption. From ongoing conflict in Ukraine to the sudden outbreak of hostilities in the Middle East in March, airports and airlines have had to manage swathes of cancellations and delays, as well as...
The Future of AI in the OCC
A thunderstorm begins building over a major hub. Within minutes, dispatchers are evaluating route impacts. Crew schedulers are considering legality concerns. Maintenance controllers are assessing aircraft availability. Operations Control personnel are reviewing...
Visible value: AI has to earn its budget like everything else
By Oana Savu, Chief Growth Officer, Ink Innovation Airlines make thousands of decisions every day. Some are repetitive, while others depend on experience, context, and judgment. AI is starting to change how many of those decisions are supported and, in some cases, how...
Somali Airlines to return to African skies after 35 years
The government of Somalia says the country's flag carrier will relaunch operations this September after a thirty-year hiatus. Somali Airlines suspended services in 1991 following the country's collapse into civil war. Since 2023, the government has made multiple...
IAG, Alaska join funding round for hybrid-electric APU startup
International Airlines Group (IAG) and Alaska Airlines have backed a US$19 million Series B funding round for Ampaire, a startup in hybrid-electric auxiliary power units (APUs). APUs keep aircraft systems running while planes are on the ground. However, most burn...
American Airlines U-turn on seatback screens for narrowbodies
American Airlines have advanced their premiumisation strategy, announcing the return of seatback screens as well as more high-end seating. The changes apply to its narrowbody fleet. Currently, 25% of all seats on these jets are premium. American says they hope to push...
Spirit data sold to Google for AI training in $10m auction
Google has bought deidentified data and software code from the now-defunct Spirit Airlines for US$10 million. The US low-cost carrier (LCC) collapsed in May after filing for bankruptcy for a second time last summer. Google acquired the data as part of an auction of...
Every minute bleeds: The true cost of airline disruption and recovery
This article is written by our partners TCG Digital. Every minute of disruption burns cash. Every recovery decision decides how much you lose and how much revenue you keep. Weather. Tech failures. ATC restrictions. Crew shortages. Disruption happens. But the delay...
Fuel costs take their toll as AirAsia report $200 million loss
AirAsia are seeking up to US$1 billion in financing to cover a difficult Q2. Operating losses exceeded US$200 million from April to June 2026 as high fuel costs placed intense pressure on the low-cost carrier's long-haul expansion. Describing Q2 as a 'floor quarter',...
Inside JetBlue’s innovative, industry-leading loyalty programme
JetBlue's TrueBlue loyalty programme is among the best in the world. It came eighth in point.me's 2025 loyalty ranking, ahead of Emirates, Qatar Airways, and Singapore Airlines. And JetBlue are keen to keep innovating to ensure passengers get the most from their...
Jetstar to begin charging for carry-on baggage
Australian carrier Jetstar have announced they will charge customers to bring carry-on luggage from February 2027. Additionally, the airline is scrapping the pre-existing 7kg carry-on weight limit. They say these moves address customer concerns over limited space in...
Survey reveals the retail priorities of airline executives
Datalex and Censuswide have released a new report, analysing how retail is evolving across the aviation industry. Polling covered 150 global airline leaders, including 45 airline CEOs. 47% of respondents said they wanted to be live with full Offer-Order capabilities...
David Neeleman’s exciting vision for the future of Breeze Airways
After a tricky launch period around the Covid-19 pandemic, David Neeleman's latest airline venture, Breeze Airways, has hit its stride. Set up with the goal of serving underserved routes across North America, revenues in 2025 were up 78% on the previous year's, while...
5 key priorities for IATA’s new Director General
After more than five years at the head of the International Air Transport Association (IATA), industry veteran Willie Walsh is leaving to become CEO of IndiGo. Saadia Zahidi steps into his shoes as the ninth Director General of aviation's leading organisation. Unlike...
Ole Orvér: How I’m shaping the direction of oneworld
Ole Orvér became CEO of the oneworld Alliance in April this year, having previously held leadership roles at Scandinavian Airlines (SAS), Qatar Airways, and Finnair. With a wealth of experience in commercial strategy, network planning, and fleet management, Orvér is...
Allegiant push premium with new first class seats and free drinks
US low-cost carrier (LCC) Allegiant air have announced a new first class product as it pursues premium customers. The change will see the first two rows on their aircraft reconfigured into a 2x2 arrangement. Launching in 2027, passengers with these tickets will...
Air France-KLM, Lufthansa submit bids for minority stake in TAP Air Portugal
Air France-KLM and Lufhansa Group have each submitted their bids for a minority stake in TAP Air Portugal, the Portuguese national carrier. Parpública, the country's state-owned investment company, will now consider both offers. Lufthansa Group say the airline would...
Why mid-tier airlines should look for alternatives to their PSS now
Airline technology has changed far less than most other enterprise software over the past two decades. Rather than replacing the core systems underneath, the industry has largely extended them, adding new capabilities around architectures designed for a very different...
