The Spotification of Transport: Seamless MaaS and the Future of Getting There
Today’s patchwork of travel reservations made in various legs covered by independent transport...
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Author: WAF_Contributor
Conversational commerce and the aviation industry: it’s time to say hello
Immediate. Personal. Conversational. Mobile messaging has long been the preferred way for people...
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TTG Diversity & Inclusion in Travel conference
Travel & Tourism is probably the most vibrant and exciting global industry of all. Taking in...
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Better Baggage Tracking Systems Yield Positive Results, SITA Reports
SITA’s 2019 Baggage IT Insights report shows that airline industry initiatives to improve baggage...
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5G Takes Off At World’s Airports And In The Skies
High capacity, high speed 5G connections are launching around the world, enabling a host of new...
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GTMC’s Adrian Parkes Talks Technology in the Corporate Travel Management Space
Before retiring from his role as CEO of the GTMC, Adrian Parkes, who has held leadership positions...
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SAS Daniel Engberg Head of AI and IT Strategies On Getting New Technologies To Work For Organizational Change
Written by Marisa Garcia – Flightchic.com We spoke with Daniel Engberg, Head of AI and IT...
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The Less Sexy Side Of Big Data May Prove The Most Profitable
Written by Marisa Garcia – Flightchic.com Airline operations produce massive volumes of...
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How Airports and Airlines Are Using Data, AI, Digital Models and Mobile Platforms to Manage IROPs
Written by Marisa Garcia – Flightchic.com When the complexities of operations meet the...
Read MoreThe Next Generation of Ancillary Revenue
Author: Marko Javornik, VP/GM Mobility & Travel, Comtrade Digital Services Over the last decade the ancillary revenue became a significant and important part of the airline business. It is expected ancillary revenue will...
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Elena Avila, Head of Airlines for Amadeus in the Americas, on innovation and progress on NDC
Written by Marisa Garcia – Flightchic.com We spoke with Elena Avila, Head of Airlines for...
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Hong Kong Airlines’ Dennis Owen, On Finding the ROI in Social Media
Written by Marisa Garcia – Flightchic.com In some of the more creative elements of...
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In-Flight Entertainment Advances With Adoption Of New Technology
Written by Marisa Garcia – Flightchic.com In-flight entertainment (IFE) is a key feature of...
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Mistake or Marketing? Airlines Cash-In On Errors
Mistakes happen—that’s why they put erasers on pencils—or so the conventional wisdom goes. There...
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IBM’s Dee Waddell on finding the value proposition in emerging technologies
Written by Marisa Garcia – Flightchic.com Dee Waddell, General Manager, Global Travel...
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Virgin Atlantic’s VP of Loyalty, Donna Orman, On Fostering Relationships and Strengthening the Brand
Written by Marisa Garcia – Flightchic.com As Virgin Atlantic moves to split its loyalty...
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Airline IT Budgets Set to Rise As Airlines Focus On the Connected Traveler
Written by Marisa Garcia – Flightchic.com Airline IT Budgets were static in 2017 and...
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Technology Can’t Save Your Business, But Your Business Will Fail Without It, Wizz Air CEO Says
Written by Marisa Garcia – Flightchic.com Wizz Air CEO József Váradi believes that...
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Airlines And Airports Expected To Increase Cybersecurity Spend With Focus On Detection And Prevention
Written by Marisa Garcia – Flightchic.com SITA’s new ‘Cybersecurity Spend and Challenges’...
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Digital Wallets Improve Loyalty Programs
Written by Marisa Garcia – Flightchic.com Airline loyalty programs are great...
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Recent Interviews
- Working with the aviation industry to prevent human trafficking
- “The next crisis is always around the corner”: Dennis Cary on resilience in the Americas market
- Qentelli: Using AI to work at the speed of the customer
- Roberto Alvo: How I’m directing the strategy at LATAM
- The biggest risks for airlines who don’t adapt to the age of AI
