Why Airlines Should Embrace Chatbots To Improve Customer Experience [Infographic]
Every day billions of people turn to chat platforms to stay in touch with their family and...
Read More![Why Airlines Should Embrace Chatbots To Improve Customer Experience [Infographic]](https://worldaviationfestival.com/wp-content/uploads/2019/08/chatbots.png)
Author: WAF_Contributor
How airlines can increase hotel ancillary performance
Airline websites these days aren’t just about selling flights. In fact, modern airline websites...
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Products. Not Projects.
Developing a Best-In-Class Fare Marketing Platform While digital innovation isn’t easy, not...
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Nice Nebeneinnahmen: Merchandising Tips From The IdeaWorks and CarTrawler Ancillary Report
IdeaWorks and CarTrawler have published their most recent Top 10 Airline Ancillary Revenue...
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New revenue streams for Airlines: how 3rd Party Ancillaries and Destination Content are gaining ground
Growing your booking value in the airline industry involves increasing the revenue coming from...
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DEFINING THE FUTURE OF TRAVEL AT SKIFT GLOBAL FORUM
Where international travel was once the privilege of an elite wealthy few, it is now accessible to...
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5 Ways to Grow Airline Ancillary Revenue
It was on my last long-haul flight back home: premium economy cabin – half empty. And I thought:...
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Your travel business will take off with a pay-over-time option
The travel industry needs to respond to the shifting demands of its customers, from discovery to...
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The Spotification of Transport: Seamless MaaS and the Future of Getting There
Today’s patchwork of travel reservations made in various legs covered by independent transport...
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Conversational commerce and the aviation industry: it’s time to say hello
Immediate. Personal. Conversational. Mobile messaging has long been the preferred way for people...
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TTG Diversity & Inclusion in Travel conference
Travel & Tourism is probably the most vibrant and exciting global industry of all. Taking in...
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Better Baggage Tracking Systems Yield Positive Results, SITA Reports
SITA’s 2019 Baggage IT Insights report shows that airline industry initiatives to improve baggage...
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5G Takes Off At World’s Airports And In The Skies
High capacity, high speed 5G connections are launching around the world, enabling a host of new...
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GTMC’s Adrian Parkes Talks Technology in the Corporate Travel Management Space
Before retiring from his role as CEO of the GTMC, Adrian Parkes, who has held leadership positions...
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SAS Daniel Engberg Head of AI and IT Strategies On Getting New Technologies To Work For Organizational Change
Written by Marisa Garcia – Flightchic.com We spoke with Daniel Engberg, Head of AI and IT...
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The Less Sexy Side Of Big Data May Prove The Most Profitable
Written by Marisa Garcia – Flightchic.com Airline operations produce massive volumes of...
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How Airports and Airlines Are Using Data, AI, Digital Models and Mobile Platforms to Manage IROPs
Written by Marisa Garcia – Flightchic.com When the complexities of operations meet the...
Read MoreThe Next Generation of Ancillary Revenue
Author: Marko Javornik, VP/GM Mobility & Travel, Comtrade Digital Services Over the last decade the ancillary revenue became a significant and important part of the airline business. It is expected ancillary revenue will...
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Elena Avila, Head of Airlines for Amadeus in the Americas, on innovation and progress on NDC
Written by Marisa Garcia – Flightchic.com We spoke with Elena Avila, Head of Airlines for...
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Hong Kong Airlines’ Dennis Owen, On Finding the ROI in Social Media
Written by Marisa Garcia – Flightchic.com In some of the more creative elements of...
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