Thinking of building your own passenger communications platform? Here’s what you need to consider
Building, personalising and sending millions of notifications each year to keep your passengers...
Read More
Author: WAF_Contributor
Create Relevant Offers with the Power of Personalization
Airlines have access to a wealth of customer data, and now customers are expecting that it be put...
Read More
2019 Airline Digital Retailing Survey – Latest Airline Industry Trends
Do you want to know the latest airline industry trends? Is generating more ancillary revenue still...
Read More
Keynote Interview: Alexandre de Juniac, CEO, IATA
Alexandre de Juniac the CEO of IATA joined us at the World Aviation Festival in 2019 and sat down...
Read More
The State of Airline Digitization: Expectations Meet Reality
Pressure To Transform It’s easier to have confidence in your business strategy when your team has...
Read More
A Retail Strategy for the future. INterview with annelie nassen, evp global sales & marketing, sas
As technology continues to develop at a rapid pace, how can airlines design their retail strategy...
Read More
Transforming the passenger experience. An Interview with Joel Goldberg, CDO, Wizz Air
What are the biggest challenges in terms of integrating digital technology into the aviation...
Read More
Facebook Research “Forging loyalty in the modern travel market”
Find out what today’s consumers expect from travel companies and what leads travellers to...
Read More
5 Ways Airlines Can Improve Their Customer Experience with MaaS Solutions
According to Forrester Research, on average, US airlines are leaving $1.4 billion in annual...
Read MoreThe dangers of traveling with bad customer support
Hugo’s Naples vacation turned into all traveler’s worst nightmare: facing customer service with a...
Read More
3 ways your customers are transforming travel payments
Why travelers expect new ways to pay Admit it, you’ve never really loved paying for travel. ...
Read More
Data driven solutions to enhance travel experiences from start to finish
Big Data and Artificial Intelligence (AI) have been buzz words in the travel industry for some...
Read More
Aligning with the UAE Vision 2021
How startup incubators can support the government in reaching its missions through collaboration,...
Read MoreFrom Vision to transition
NDC (New Distribution Capability) became, since its start in 2012, a necessity for airline...
Read More
Combating Buy Down through Airline Dynamic Pricing
A common rule of thumb in airline revenue management is that travelers tend to buy the lowest fare...
Read More
How Virtual Interlining can benefit airlines
Technology is changing how the world travels. Here’s how Virtual Interlining solutions can help...
Read More
Why event visibility is make-or-break for airline demand forecasting + key events in September
No airline revenue analyst needs to be told events are major catalysts for demand. Almost every...
Read More
Plain vanilla programmatic marketing strategies do not cut it anymore
I am sure you have been there. When someone knows a topic really well you will get a good...
Read More
The integrated future of ground operations
Putting passengers first no longer means sacrificing other business goals. Rely on an integrated...
Read More
Realtime Customer 360 in Travel and hospitality
The Fourth Industrial Revolution can be described as a range of new technologies that are...
Read MoreRecent Articles
Recent Interviews
- How can airlines deliver superior CX during turbulent times?
- Aviation needs to work more collaboratively to manage disruption
- The secret behind Icelandair’s viral marketing campaigns
- From passengers to guests: A new ethos for airport development
- BermudAir plots ambitious growth trajectory in the Caribbean
