5 Ways Airlines Can Improve Their Customer Experience with MaaS Solutions
According to Forrester Research, on average, US airlines are leaving $1.4 billion in annual...
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Author: WAF_Contributor
The dangers of traveling with bad customer support
Hugo’s Naples vacation turned into all traveler’s worst nightmare: facing customer service with a...
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3 ways your customers are transforming travel payments
Why travelers expect new ways to pay Admit it, you’ve never really loved paying for travel. ...
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Data driven solutions to enhance travel experiences from start to finish
Big Data and Artificial Intelligence (AI) have been buzz words in the travel industry for some...
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Aligning with the UAE Vision 2021
How startup incubators can support the government in reaching its missions through collaboration,...
Read MoreFrom Vision to transition
NDC (New Distribution Capability) became, since its start in 2012, a necessity for airline...
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Combating Buy Down through Airline Dynamic Pricing
A common rule of thumb in airline revenue management is that travelers tend to buy the lowest fare...
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How Virtual Interlining can benefit airlines
Technology is changing how the world travels. Here’s how Virtual Interlining solutions can help...
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Why event visibility is make-or-break for airline demand forecasting + key events in September
No airline revenue analyst needs to be told events are major catalysts for demand. Almost every...
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Plain vanilla programmatic marketing strategies do not cut it anymore
I am sure you have been there. When someone knows a topic really well you will get a good...
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The integrated future of ground operations
Putting passengers first no longer means sacrificing other business goals. Rely on an integrated...
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Realtime Customer 360 in Travel and hospitality
The Fourth Industrial Revolution can be described as a range of new technologies that are...
Read More![Why Airlines Should Embrace Chatbots To Improve Customer Experience [Infographic]](https://worldaviationfestival.com/wp-content/uploads/2019/08/chatbots.png)
Why Airlines Should Embrace Chatbots To Improve Customer Experience [Infographic]
Every day billions of people turn to chat platforms to stay in touch with their family and...
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How airlines can increase hotel ancillary performance
Airline websites these days aren’t just about selling flights. In fact, modern airline websites...
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Products. Not Projects.
Developing a Best-In-Class Fare Marketing Platform While digital innovation isn’t easy, not...
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Nice Nebeneinnahmen: Merchandising Tips From The IdeaWorks and CarTrawler Ancillary Report
IdeaWorks and CarTrawler have published their most recent Top 10 Airline Ancillary Revenue...
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New revenue streams for Airlines: how 3rd Party Ancillaries and Destination Content are gaining ground
Growing your booking value in the airline industry involves increasing the revenue coming from...
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DEFINING THE FUTURE OF TRAVEL AT SKIFT GLOBAL FORUM
Where international travel was once the privilege of an elite wealthy few, it is now accessible to...
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5 Ways to Grow Airline Ancillary Revenue
It was on my last long-haul flight back home: premium economy cabin – half empty. And I thought:...
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Your travel business will take off with a pay-over-time option
The travel industry needs to respond to the shifting demands of its customers, from discovery to...
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Recent Interviews
- Working with the aviation industry to prevent human trafficking
- “The next crisis is always around the corner”: Dennis Cary on resilience in the Americas market
- Qentelli: Using AI to work at the speed of the customer
- Roberto Alvo: How I’m directing the strategy at LATAM
- The biggest risks for airlines who don’t adapt to the age of AI
