Airlines
Jet2 to offer personalised travel through Adobe AI
Jet2 have announced a partnership with Adobe to use agentic AI for personalised travel offers. The airline and package holiday provider is the largest tour operator in the UK, boasting 10 million customers. Through Adobe CX Enterprise Coworker, Jet2 personnel can use...
Polluting airlines must pay if Heathrow expands, says climate committee
The Climate Change Committee warns that plans to add a third runway at London Heathrow airport can only go ahead if airlines pay for the removal of carbon dioxide from the atmosphere. The UK's biggest airport, and the second-busiest airport worldwide, Heathrow...
Etihad launch Etihad Escapes for one-stop hotel booking
Etihad Airways have announced a new platform to incorporate flights and hotel booking. Etihad Escapes will allow customers to plan their journey in one place, facilitating more seamless travel experiences. Available on Etihad.com from October, the Abu Dhabi airline...
Air France to open luxury lounge at JFK New Terminal One
Air France have unveiled 3D renders of the 29,000-square-foot lounge opening at the heart of New York's newest airport terminal. Planned as a hub for international airlines in NYC, New Terminal One is a US$9.5 billion renovation project designed to modernise the Big...
airBaltic file for Chapter 11 bankruptcy amid rising costs
Latvian carrier airBaltic have filed for Chapter 11 bankruptcy in New York City. The carrier said they chose Chapter 11 because their financial obligations are international in nature. A court-supervised restructuring will complete by June 2027. President and CEO Erno...
The secret behind Icelandair’s viral marketing campaigns
The dominance of social media has added a whole new rulebook to the marketing game. In this medium, customers expect all content to be personalised to them, while jokes and authentic language are favoured even by global brands. In the aviation world, Ryanair's cheeky...
The Future of Fuelling: Lower costs, fewer errors, and total transparency
The aviation industry manages one of its highest costs with some of its most analogue information. From the pilot's order to the final load, fuel is measured, moved, and signed for many times before it reaches a wing, tracked manually at each stage, opening gaps...
Southwest to launch lounges in partnership with Chase
Southwest Airlines have announced they are launching their first-ever lounge network. In partnership with Chase, the lounges will debut at Austin, Baltimore, Honolulu, and Nashville in late 2027. The airline says the investment will deliver the service levels...
United adds standby feature to app disruption management
United Airlines have enhanced its ConnectionSaver tool to give passengers more control when managing disruption. The AI-powered ConnectionSaver is designed to rebook passengers onto later flights if delays mean they miss their original connection. However, a fresh...
China’s ‘big three’ airlines report combined $1.22bn loss
China's three biggest airlines said they lost around ¥8.2 billion (US$1.2 billion) in the first half of 2026. Rising fuel prices had a significant impact on Air China, China Eastern Airlines, and China Southern Airlines. The carriers do not hedge much of their fuel,...
Premium revenue grows twice as fast as economy at Qantas
Despite fuel cost pressures, Qantas's full-year financial results showed strong demand for international travel and premium products. The Australian carrier's share price rose by 4% in the wake of the announcement, as Qantas reported US$1.48 billion in pre-tax profit...
United Airlines announce biggest-ever international expansion
United Airlines has launched its biggest-ever international expansion, adding 10 new cities. Starting in March 2027 and rolling out across the summer, United will be the only US airline serving eight of these routes. This network expansion targets desirable holiday...
What’s new at World Aviation Festival 2026?
The World Aviation Festival is returning to Lisbon this year, but a host of additions to the agenda mean this year's event will be fresher than ever. Read on to find about some of the features brand-new for 2026! Airport-Airline Collaboration track Alongside our...
The strategy shaping United’s industry-leading IFE offering
United have invested significantly in their IFEC offering in recent years. From upgrading all aircraft for Starlink-powered WiFi, to partnerships with streaming giants, we got the lowdown from the airline's Director of Inflight Entertainment, Dominic Green. Our...
Somali Airlines to return to African skies after 35 years
The government of Somalia says the country's flag carrier will relaunch operations this September after a thirty-year hiatus. Somali Airlines suspended services in 1991 following the country's collapse into civil war. Since 2023, the government has made multiple...
IAG, Alaska join funding round for hybrid-electric APU startup
International Airlines Group (IAG) and Alaska Airlines have backed a US$19 million Series B funding round for Ampaire, a startup in hybrid-electric auxiliary power units (APUs). APUs keep aircraft systems running while planes are on the ground. However, most burn...
American Airlines U-turn on seatback screens for narrowbodies
American Airlines have advanced their premiumisation strategy, announcing the return of seatback screens as well as more high-end seating. The changes apply to its narrowbody fleet. Currently, 25% of all seats on these jets are premium. American says they hope to push...
Spirit data sold to Google for AI training in $10m auction
Google has bought deidentified data and software code from the now-defunct Spirit Airlines for US$10 million. The US low-cost carrier (LCC) collapsed in May after filing for bankruptcy for a second time last summer. Google acquired the data as part of an auction of...
Every minute bleeds: The true cost of airline disruption and recovery
This article is written by our partners TCG Digital. Every minute of disruption burns cash. Every recovery decision decides how much you lose and how much revenue you keep. Weather. Tech failures. ATC restrictions. Crew shortages. Disruption happens. But the delay...
Fuel costs take their toll as AirAsia report $200 million loss
AirAsia are seeking up to US$1 billion in financing to cover a difficult Q2. Operating losses exceeded US$200 million from April to June 2026 as high fuel costs placed intense pressure on the low-cost carrier's long-haul expansion. Describing Q2 as a 'floor quarter',...
